Executive Assistant Office Manager
Resume:
Pamela McElhinney
*************@*****.***
Experience
October 2021 - March 2025
Central Market - Catering Manager, Diversity Champion
● Lead departmental operations, aligning team strengths with organizational goals to ensure superb product and customer service.
● Planned and executed on and off-site events for employees and clients.
● Led diversity initiatives, fostering an inclusive workplace culture and community engagement. Researched and created monthly presentations for employees & community members, including history, lists of local resources, book recommendations, play lists, art, lists of local businesses in line with the theme of the month (Black History, Autism Awareness, Women’s History, etc)
● Planned monthly community service opportunities for employees.
● Responsible for catering operations for three high-volume stores.
● Tripled sales in the first year.
● 2023 Excellence in Management Award Winner, 2023 Central Market Diversity Champion of the Year, 2024 David Ashworth Community Service Award Winner April 2021 - October 2021
Newtrul, Inc - Executive Assistant to CEO & COO
● Managed calendars for Chief Executive Officer & Chief Operating Officer.
● Attended all meetings with CEO & COO, taking notes and ensuring appropriate follow-up.
● Planned company offsite events, including scouting locations, creating agendas & presentations, planning travel & activities for all employees.
● Handled trade shows - reserving space, sourcing & ordering promotional materials, shipping booth & supplies, planning travel for attendees, advance marketing, scheduling on-site one-on-one meetings for the sales team.
● Recruitment using LinkedIn Recruiter.
● Managed co-working spaces around the US for remote staff.
● Onboarding new-hires.
● Served as company liaison with marketing & accounting contractors.
● Company admin for HubSpot, SalesForce, Monday, Slack & Google Workspace. January 2020 - April 2021
Dallas Museum of Art - Board Liaison & Executive Assistant to the Eugene McDermott Director
● Managed complex calendar & international, multi-stop travel arrangements for Museum Director.
● Corresponded with the community, Board of Directors, and other museum Directors on behalf of Director.
● Planned all Board & Committee meetings, developed presentations, disseminated agendas & collateral materials ahead of meetings, handled all communication with committee members. Worked with Board Chair
& Committee Chairs to ensure a diverse pipeline of potential committee & board members. November 2018 - January 2020
Chartwells - Catering Director, Texas Woman’s University
● Hired, onboarded, trained, and scheduled catering staff.
● Managed executive catering chef, front of house staff, and kitchen staff.
● Created, implemented and monitored sales plan and departmental budget.
● Developed and maintained relationships with faculty, staff, and community members.
● Planned menus, created proposals and contracts.
Pamela McElhinney, Page 2
February 2009 - November 2018
Cassandra Fine Catering - Office Manager & Chief of Staff
● Recruited candidates for front of house team. Conducted hiring events, group interviews, and new hire orientation classes.
● Developed comprehensive training programs to support staff growth, enhance team performance and optimize customer service.
● Day-to-day operations of the company, including managing relationships with vendors and service providers, scheduling building repairs & maintenance, and ensuring building & operations met state and local inspection standards.
● Continuously identified opportunities to streamline operations and enhance organizational effectiveness.
● Menu planning, event planning, sales.
● Planned and executed high-profile events for corporate clients, non-profits, and high net-worth individuals.
● Arranged group travel, including transportation, lodging and meals, for out of town events.
● Managed company event calendar.
● Scheduled front of house staff for all events.
● AP/AR/Payroll
Prelude Systems - Marketing Administrator
● Generated leads for sales team.
● Planned educational seminars for software users, including making arrangements for space, AV, meals, accommodations for presenters & attendees and recruiting attendees.
● Planned all aspects of company’s presence at industry trade shows.
● Wrote & edited tech manuals & marketing materials. Education
Bachelor of Arts in Government and Politics, cum laude University of Texas, Dallas
Skills
Raiser’s Edge, G-Suite, Microsoft Office (Word, Excel, PowerPoint, Teams, OneDrive), Slack, HubSpot, SalesForce, CaterTrax, CaterEase, QuickBooks, Event Planning, Calendar Management, Travel Planning, Leadership, Team Building
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