medical receptionist front desk
Resume:
Nancy Riechmann
Centereach, NY *****
**********@*****.***
Professional Summary
Medical Office Manager with over 35 years of experience leading transformative healthcare operations
and cultivating patient-centered environments. Expert in healthcare coordination and team leadership,
driving seamless patient flow and service delivery improvements through innovative strategies.
Dedicated to advancing healthcare management by fostering patient trust and optimizing team dynamics
for superior care outcomes.
Advanced knowledge of medical terminology and medications.
Authorized to work in the US for any employer
Work Experience
PSR - Patient Service Representative
Summit Health-Huntington, NY
March 2022 to May 2025
Coordinate patient services follow up
* Ensuring clearance for pre-op, surgery, p/t and procedures
* Prior authorizations for all imaging and medications
* Handled VNS for patients per Doctors request
* Scheduling of appointments
* Provided exceptional patient support, ensuring comfort and clear communication, which fostered a
trusting environment for care.
* Maintained precise scheduling and follow-up systems, ensuring timely appointments and improving
patient retention rates.
* Provided compassionate patient support, building strong relationships and promoting a positive
healthcare experience.
* Discussed lab results with patients, facilitating clear understanding and follow-up plans, which
strengthened patient trust in care.
Medical Office Manager
Dr. Charles Timson-Huntington, NY
July 2014 to March 2022
Oversaw daily operations of a busy medical office, ensuring efficient patient flow and
Manager, Dr. Charles enhancing overall service delivery.
+ Fostered strong relationships with healthcare providers and staff, promoting teamwork
2022 that improved patient care and satisfaction.
* Discussed and reviewed patients lab results
+ Refilled prescriptions
* Maintained accurate patient records and billing processes, ensuring compliance with regulations
* Streamlined appointment scheduling processes, reducing patient wait times and increasing daily
patient throughput.
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