Paula Anderson
Grand Rapids, MI *****
***********@*****.***
Professional Summary
To obtain a long-term career/employment position with a growing organization/company-utilizing and
sharing my skills, talents, gifts and experience.
Authorized to work in the US for any employer
Work Experience
Day Housekeeping Porter
Medtronic-Grand Rapids, MI
September 2024 to October 2024
To clean, sanitize, and adhere to all needed position requirements. Vacuuming, trash, baseboards, greet
and assist visitors, clients as needed or instructed. Stock materials as needed and report any and all
issues as need.
Housekeeping
Edison Christian Health Center-Grand Rapids, MI
March 2024 to August 2024
To ensure cleanliness throughout building/areas, sanitize and organize residential rooms, stock all
needed supplies daily and greet each visitor with respect and dignity entering and existing the building.
Assist CNAs and nurses with residents as needed.
Custodial housekeeping
Van Andel Arena-Grand Rapids, MI
November 2022 to February 2024
To ensure cleanliness in bathrooms throughout the arena. To assist in break down and set up of shows/
events and to inspect the work of others as instructed.
Room Attendant/house Person
Delta Hotel
February 2022 to November 2022
to ensure that housekeepers have assistance in the hotel rooms with cleanliness, and organization for
hotel guests. assure that house persons' rooms are stripped correctly to assist with timeliness of guests
checking into the hotel and to assist with the stacking of linen on carts for housekeepers on every floor.
Call Center Agent/Customer Service
Workforce Staffing-Victory, NY
October 2020 to January 2022
Making inbound and outbound calls to consumers and documenting in a timely manner
Century Custodial Services
Clarks Retirement Community
June 2021 to October 2021
To assure cleanliness in and around properties, custodial duties include, but limited to-moving items,
emptying trash,sanitizing and detailing baseboards, sinks, urinals, bathroom, desktops,offices, etc.
Raddisson Riverfront Hotel
September 2019 to May 2020
To ensure cleanliness in the lobby area of the hotel. Sanitizing bathrooms and dining area,
sweeping,mopping and vacuuming hotel areas, hallways. Stairwells
Job Assistant and Community Engagement
Linc Revitalization Organization
June 2018 to August 2019
WITH JOB FAIRS AND MARKETING PROGRAMS, ASSISTING INDIVIDUALS SEEKING HELP W/
EMPLOYMENT, COMMUNITY WELFARE, HOUSING, AND COMMUNITY INVOLVEMENT W/
NEIGHBORHOOD BLOCK CLUBS AND ORGANIZATIONS. ATTENDING NEIGHBORHOOD ASSOCIATION
GROUPS AND MEETINGS WHEN NEEDED.
Data Entry/Community Canvasser/Quality of Life Member
City of Grand Rapids
May 2018 to August 2019
Called upon when needed for data entry for supervisors departments,marketing upcoming events
and projects, canvassing 49506 and 49507 neighborhoods and informing individuals about varying
information, assisted w/ job fairs and city hall meetings
PEER RECOVERY COACH/MDHHS State Certified Recovery Mentor
FAMILY OUTREACH CENTER (STATE CERTIFIED (MDHHS)
November 2014 to August 2018
HOME-BASED COMMUNITY WORKER PROVIDING AND OFFERING SERVICE OF SUBSTANCE USE,
MENTAL HEALTH ADVOCACY AND HOMELESSNESS ISSUES WITH FAMILIES AS NEEDED. ASSISTANCE
TO INDIVIDUALS SEEKING TO ENTER THE RECOVERY PROCESS AND OFFERING SUPPORT AND
GUIDANCE-WHILE COACHING INDIVIDUALS AND THEIR FAMILIES ABOUT THE MULTIPLE PATHWAYS
OF RECOVERY. ASSISTING HEAD OF HOUSEHOLD AS WELL AS CHILDREN IN THE HOUSEHOLD WITH
COMMUNITY RESOURCES AND OTHER NEEDED RESOURCES-WHILE ALSO SUPPORTING THEM
ATDOCTOR'S APPOINTMENTS W/ PCP. IMPLEMENTATION OF HARM REDUCTION/ RELAPSE
PREVENTION ANDAFTER CARE COORDINATION PLANS AS NEEDED AND ASSIGNED.
CASE-MANAGEMENT TO FAMILIES WHO ARE IN NEED OF COMMUNITY COORDINATION WHEN
WORKING WITH VARIOUS PROGRAMS
Utility Professional
PEARSON FOOD DISTRIBUTION (UTILITY
June 2013 to November 2014
MAINTAIN CLEANLINESS IN AND AROUND FACILITY. ORGANIZE AND CLEAN PROFESSIONAL OFFICES
IN A PROFESSIONAL MANNER, ASSIST W/ THE FACILITATION OF EMPLOYMENT ORIENTATION W/ HR
3rd Shift Supervisor
HARVEST CARE HOMES (3RD SHIFT AIDE)
April 2011 to March 2012
SUPERVISE A 4 BED AFC HOME FOR MENTAL. EMOTIONAL, PHYSICAL RESIDENTS OF HOME.
RESPONSIBLE FOR OVERALL HOUSEKEEPING TASK AND PREPARATION OF MEALS, MEDICATION
ADMINISTRATION, BATHING AND CLOTHING RESIDENTS OF HOME, IN CHARGE OF APPOINTMENT
SETTING AND CASE-MANAGEMENT WITH RESIDENTS FAMILIES AND CAREGIVERS. COORDINATION
WITH SOCIAL WORKERS, DOCTORS AND OTHER INVOLVED PARTIES.
Warehouse Inspector
CASCADE ENGINEERING
March 2010 to February 2011
RESPONSIBLE FOR INSPECTION AND PACKAGING OF AUTO PARTS FOR THE COMPANY
Floor Supervisor
OPEN DOOR PROGRAM
October 2005 to January 2010
SUPERVISION OF 40-50 WOMEN UTILIZING OPEN DOOR PROGRAM FOR OVERNIGHT DROP IN
CENTER, ADVOCATING ASSISTING, AND SUPPORTING WOMEN W/ MENTAL HEALTH, SUBSTANCE USE
AND HOMELESSNESS, IMPLEMENTATION AND FACILITATING RECOVERY AND SUPPORT GROUPS AS
SCHEDULED. COORDINATION OF INDIVIDUAL'S FILES AND CARE NEEDS, FILING AND INSERTING
CONFIDENTIAL STATS OF INDIVIDUALS AND ORGANIZING IT. ASSISTING, SUPPORTING AND
COACHING WOMEN SEEKING RECOVERY AND DIRECTING THEM WITH COMMUNITY RESOURCES AND
AGENCIES AS NEEDED.
Education
AA degree in Social Work
GRAND RAPIDS COMMUNITY COLLEGE
2007
Skills
• Commercial Cleaning
• Custodial Experience
• Addiction counseling
• Crisis Intervention
• Driving
• Delivery driver experience
• Social media management
• Cleaning
• Social work
• Cold calling
• English
• Hotel experience
• Customer service
• Medication administration
• Mentoring
• Addiction Counseling
• Custodial experience
• Telemarketing
• Packaging
• Mental Health Counseling
• Hospitality
• Communication skills
• Caregiving
• Typing
Certifications and Licenses
Driver's License
CPR Certification
Life & Health Insurance License
Life Insurance License