Data Entry Quality Assurance

Tracy L. Shannon

**** ****** ***** *****, ******* Green, KY 42101

**************@*****.*** 865-***-****

Objective

Seeking part-time, remote work in data entry, customer service, or administrative support, leveraging my organizational skills and extensive experience in manufacturing, procurement, and quality assurance.

Proficiencies

17 years of experience in various aspects of manufacturing and operations

Strong organizational and time management skills

Experience in procurement, inventory control, and scheduling

Quality assurance and process improvement expertise

Excellent communication and teamwork abilities

Proficient in developing and maintaining controlled processes

Knowledge of purchasing, materials management, and customer service

Technology Skills

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Experienced in data entry software and tools

Knowledge of inventory management software

Basic proficiency in Google Workspace (Docs, Sheets, Gmail)

Skilled in creating systems for procurement and materials management

Comfortable with email and calendar management tools

Highly skilled in 10 key calculator data entry and caculations

Work Experience

Procurement Specialist

G.U.B.M.K. Constructors Knoxville, TN 04/2002 – 05/2004

Managed procurement for TVA Fossil Fuel Plant project, ensuring compliance with requirements and accurate pricing

Streamlined inventory systems, reorganizing three warehouses to centralize materials and reduce costs

Led the revision of MSDS books, ensuring accuracy for thousands of items

Quality Assurance Specialist

TTE Casting Technologies, Inc. Oak Ridge, TN 02/2000 – 04/2002

Developed and maintained AP2P program under QS9000 standards

Created operator job instructions, quality inspection forms, and document control systems

Instrumental in obtaining and maintaining QS9000 certification

Conducted quality inspections and dock audits to ensure product consistency

Fabrication Planner

Yale Security, Inc. Lenior City, TN 01/1999 – 06/1999

Implemented a manual tracking system for ordering and prioritizing materials

Optimized materials flow and production schedules throughout the plant

Senior Materials Planner

Atlantic Research Corporation Knoxville, TN 06/1996 – 12/1998

Improved master scheduling systems, supporting production with timely parts deliveries

Coordinated material flow between warehouse and manufacturing, ensuring JIT delivery

Office Manager

Central Heat and Air Cleveland, TN 11/1994 – 08/1995

Managed day-to-day operations, including scheduling, accounts receivable/payable, and customer relations

Coordinated materials, warranties, and supplier communication

Scheduling Manager

Jackson Manufacturing Co. Cleveland, TN 07/1992 – 11/1994

Developed and implemented a master scheduling system for two manufacturing facilities

Increased inventory turns and reduced on-hand materials, while streamlining delivery routing

Customer Service Manager

D & W, Inc. Elkhart, IN 03/1987 – 03/1990

Established a controlled process for order entry and tracking, improving communication between sales, production, and shipping

Special Note

Due to disability, I am now seeking part-time, remote positions that align with my current physical capabilities. While my work history reflects a strong background in manufacturing and operations, I am focused on roles that allow me to contribute remotely through data entry, customer service, or administrative tasks.

Contact this candidate