Medical Billing Customer Service

REFERENCES: furnished upon request

LISA BRYANT, MEDICAL BILLING & INSURANCE CODER

**********@*****.*** 602-***-****

Detailed Medical Billing and Insurance Coding graduate with impeccable essential skills and strong attention to detail. Known for perfect attendance and a strong work ethic. Eager to grow as a Medical Billing expert. EDUCATION

UEI College, Mesa AZ: Medical Billing & Insurance Coding Certificate 5/2024 Cum Laude (Honor Roll)

Scottsdale Community College, Scottsdale, AZ: General Studies 9/2012 The Insomnia & Sleep Institute of AZ Scottsdale, AZ Medical Biller (Externship) 5/2024 -7/2024

• Performed complex clerical and accounting functions for patient billing.

• Processed payments, generated, delivered invoices, & documented payment information.

• Called insurance companies to verify benefits and kept track of each patients record.

• Prepared and submitted billing data and medical claims to insurance companies.

• Maintained billing software by updating rate change, cash spreadsheets, and current collection reports.

• Insurance Verification

• Medical Terminology

• Patient Scheduling/Filing/Faxing

• CPT & ICD-10 Coding/HCPCS

• Dental Billing/Verifying Benefits

• 5+ Years of Customer Service Experience

• Patients Statements/ Commercial Insurance

• Practice Management Software

• Front Office Procedures

• CPR Certified

• Workers Compensation/Disability Claims

• Proficient in Microsoft Office Application

• OSHA & HIPAA Training

• Charge Entry/ Claims Follow Up

PROFESSIONAL EXPERIENCE

AJ’s Fine Foods Scottsdale, AZ

Bistro Clerk 9/2012 - Present

• Created a customer friendly environment and supported team members.

• Assisted with inventory and ordered supplies to meet demand for clients.

• Delivered orders to customers accurate & in a timely manner. Lisa’s Child Care Phoenix, AZ

CEO 1/2019-7/2022

• Implemented curriculum including educational & behavioral skill sets.

• Monitored students in & out of classroom for emotional or developmental signs.

• Reported each child’s development and overall progress daily to parents.

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