HENRY
Email: ***************@*****.***
Cell Phone: +1-713-***-****
SUMMARY
Highly organized and professional warehouse supervisor with proven track record of overseeing operations and increasing performance results focused hands on leader committed to exceptional services
EDUCATION
Computer Tech certificate -MTI Microcomputer Houston 1984-1988
Mortgage Finance certificate 2003-2003
High school diploma -Venezuela
Bilingual English and Spanish
HIGHLIGHTS
Loading and unloading merchandise
Secure packaging and shipping
Inventory tracking
Accountable and reliable
Warehouse Management software (Oracle)
Barcode Scanners
Working knowledge of programs specific to operations and reporting including MS office (Excel, MS Word)
Expert knowledge in supply chain planning and inventory management
WORK EXPERIENCE
BUZZIN MARKET #4 May 2020 –Present Merchandiser operator
Ensures appropriate inventory levels
Manages / controls shrink to meet or exceed corporate strategy goals
Delegates work to appropriate Partners based on complexity of tasks and skills, interests, and individual capabilities
Monitors progress on assigned tasks and follows up on the completion of assignments and end results
Accountable for department labor and production schedules; communicates schedules to Department Managers
Fosters a sense of teamwork among Partners to ensure a focus towards common goals
Accountable for merchandising strategy that optimizes financial performance and is aligned with corporate strategy as well as customer trends, demographics, and segments
Ensures execution / tailoring of corporate merchandising plans to achieve profitability goals
HOME GOODS December 2016 –April 2020 Warehouse& Back-room Supervisor
Role modeled exceptional customer service
Supervised a team of 12 associates and trains all associates assigned to the backroom, created a positive internal and external customer experience,
Promoted a culture of honesty and integrity; maintains confidentiality
Orchestrated truck delivery, prioritizing the processing of merchandise onto the sales floor
Took an active role in training and mentoring Associates on established merchandising and processing principals utilizing appropriate company resources and tools
Ensured merchandise is properly tagged, hung, secured, and coded per company guidelines
Communicated with the Coordinator on Duty to ensure efficient flow of goods to sales floor
Ensured Associates execute tasks and daily activities in accordance with store plan; reprioritizes as needed
Monitored and measured productivity of team and coached as necessary
Organized and rotated back stock for easy replenishment
Maintained and upheld merchandising philosophy and signage
DISCOUNT TOBACCO September 2015-November 2016 Merchandiser
Merchandised store shelving, coolers and displays with products in assigned accounts.
Rotated products in the backroom and on the shelf.
Transported products to and from backroom to shelf location.
Use equipment to transport products (e.g., pallet jack, etc.).
Kept back-room stock in neat and orderly condition.
KOHLS DEPARTMENT STORE. Irving & Houston May 2006–September 2015 Department Supervisor
Led a team of 6 associates and managed the receiving, stocking, item slotting, order selected shipping and efficiency of the warehouse as well as prepare the next production for the upcoming shift
Effectively and efficiently Delivered quality as well as quantity when processing any inbound and outbound inventory by utilizing quality control checks.
Executed all merchandising presentation directives and standards.
Assisted in ensuring these standards were met while merchandising incoming truck freight and replenishing the sales floor.
Oversaw distribution of freight to sales floor.
Led/Partnered with the local & central management team on inventory control processes and execution.
Executed all merchandising presentation directives and standards.
ELITE FUNDING CORP., Houston, TX. September 2002 – August -2006 Senior loan Processor & Originator
Single point of contact for Underwriters, Relationship Managers, and Credit Administration. (“Loan Team”)
Assisted Loan Team with gathering, reviewing, and assembling due diligence information and other loan documentation from pre-loan documentation to loan closing.
Actively participated with the Loan Team in proactive problem identification or closing obstacles and resolution.
Analyzed risk-based decisions with regards to underwriting and processing determinations.
MACY’S FEDERATE CORP., Frisco, TX. October 1999 – June 2002 Quality control and warehouse Team Lead
Led 10 quality-assurance warehouse associates, to deliver the highest levels of curacy/integrity and quality standards were consistently executed.
Oversaw all aspects of the outbound fulfillment operations (which include stock, packing, shipping) in support of company profit objectives and customer service goals.