Customer Service Agent

CURRICULUM

VITAE

OF

KIVAL

NUNDLAL

PERSONAL DETAILS

Surname : Nundlal

First Name : Kival

Identity Number : 980**********

Residential Address : 51 Colchester Crescent Parkgate Verulam

Postal Address : 17 Palm Street Verulam 4339

Telephone : +27-83-263****

Home Language : English

Nationality : South African

Race : Indian

E-Mail Address : **************@*****.***

Drivers Licence : Code 8

Marital Status : Single

Criminal Record : None

Health : Excellent

ACADEMIC DETAILS

Primary School : Everest Heights

Secondary School : Verulam Secondary

Highest Grade Passed : Matric (Year 2015)

Subjects : English

Afrikaans

Maths Literacy Life Orientation

Geography

Hospitality Studies

Tourism

EMPLOYMENT HISTORY

Company : Blakes & Assocaites

(Mount Edgecombe)

Contact Number : 031-*******

Period : February 2017 TO October 2017

Reference : Saras Murugan

Duty : Call Centre – Inbound Agent

Debt Collector

Company : Bidair Services for Emirates Airline

(King Skaka International Airport – Durban)

Contact Number : 032-*******

Period : 2 December 2019 to 15 January 2020 (Temp)

Reference : Elisha Naidoo

Duties : Customer Service Agent

Training : Airside Induction Training

(Completed November 2019)

Company : Menzies Aviation for Mango, British

Airways International, Turkish Airways and Airlink

(King Skaka International Airport – Durban)

Contact Number : 083-*******

Period : 20 January 2020 to 15 January 2021 (Temp)

Reference : Craig

Duties : Customer Service Agent and Aircraft Agent

Training : Dangerous Goods

Company : Swissport – FlySafair

Contact Number : +27-74-585****

Reference : Shivani

Period : 01 November 2021 – 30 April 2023

Duties : Customer Service Agent

Ramp

Check-in Agent

Boarding Agent

Company : Menzies Aviation - Safair

Contact Number : 083-*******

Reference : Craig

Period : 24 May 2023 – todate

Duties : Customer Service Agent

Ramp

Check-in Agent

Boarding Agent

EDUCATION

Name of Institution : Skyy Aviation Academy

Course : International Air Cargo

Duration : 1 Year – Year 2018

Components Completed : Introduction to air transportation System

Aviation Codes

Check-in, arrival and departure procedures

Airline customer services

Airport customer services

Airport operations

Ramp services

Middle eastern etiquette

Border customs

Basic Aviation Service Standard

International air cargo

Contact this candidate