Food Service Inventory Control

JOHNESHA COLLINS

Richmond, TX **************@*****.*** 832-***-****

Professional Summary

Customer-focused sales and operations leader with 10+ years’ experience driving revenue growth, building high-performing teams, and delivering exceptional service across telecommunications, security, retail, food service, and logistics environments. Proven success in B2B route sales, multi-unit management, inventory control, and employee development. I’ve been recognized for strong relationship-building skills, entrepreneurial mindset, and the ability to thrive in fast-paced, client-centric roles. Key Skills

- Strategic B2B & B2C Sales: Develop data-driven sales plans, target high-value accounts, and consistently exceed revenue goals across consumer and business channels.

- Team Leadership & Training: Recruit, coach, and motivate cross-functional teams—instilling best practices, setting clear KPIs, and fostering a culture of accountability and growth.

- Account & Route Management: Build and maintain long-term client relationships, manage rotating sales routes, and ensure timely order fulfillment and merchandising.

- Customer Relationship Management (CRM/Salesforce): Leverage CRM analytics to track pipelines, segment customers, and run outreach campaigns that boost retention and upsell rates.

- Inventory & Cost Control: Monitor stock levels, reduce shrinkage, and implement cost-saving measures that protect margins without compromising service.

- Operations & P&L Oversight: Oversee daily store or multi-unit operations, manage budgets, analyze P&L statements, and drive profitability improvements.

- Cold Calling & Lead Generation: Prospect new clients through door-to-door visits, phone outreach, and event marketing, maintaining a robust funnel of qualified leads.

- Event & Field Marketing: Plan and execute on-site activations at high-traffic venues to showcase products, capture leads, and convert walk-ups into loyal customers.

- Schedule & Labor Optimization: Create efficient staffing plans, balance labor costs with demand forecasts, and ensure coverage for peak periods.

- Safety & Compliance (Food & Warehouse): Enforce OSHA, food-handling, and warehouse safety standards to minimize incidents and pass audits with zero violations. Professional Experience

Lycatel LLC (Lyca Mobile) – Houston, TX

Event Sales Coordinator B2B Marketing & Sales Representative Jun 2021–Present Generated 30–100 new customer interactions weekly by securing high-traffic event locations Converted prospects into long-term accounts; now manage a 100% travel route, providing weekly check-ins, merchandising, and order placement through the company portal. Strengthened partner relationships through responsive phone/email support, boosting regional sales and retention.

Currently managing a region with 400 B2B clients with a small client success team. H-E-B Distribution Center – Houston, TX

Freezer Sanitation Technician Oct 2018–Mar 2020

Operated electric pallet jacks to clear aisles, remove debris, and compact waste in –20 F environments, adhering to strict safety protocols for three-hour cleaning intervals. ADT Security Services – Katy, TX

Residential Sales Representative Jun 2017–Oct 2018 Built self-generated door-to-door prospect lists and scheduled security consultations. Conducted annual system check-ins, boosting client satisfaction and referral volume. JOHNESHA COLLINS

Richmond, TX **************@*****.*** 832-***-**** Five Guys Burgers & Fries – Houston, TX

Shift Manager Nov 2012–Jun 2017

Promoted from Associate to Shift Manager to oversee all shift operations. Assisted the General Manager with P&L, inventory, and regulatory compliance for a 14-person location. Grew sales 25% through labor realignment and upsell initiatives. Managed cost controls for food, beverage, utilities, and repairs, and assisted the General Manager with preparing quarterly profit-and-loss reports.

Education and Credentials

High School Diploma, Stratford High School, Houston, TX City of Houston Food Manager Certification (Exp - 2016)

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