Customer Service Talent Acquisition

Dee Walters

**** ****** *****

Stagecoach, NV, **429

775-***-****

OBJECTIVE AND SUMMARY OF QUALIFICATIONS

Seeking a challenging and responsible career-oriented position. Enthusiastic, positive, able to tactfully and effectively communicate with a wide variety of people. A self-starter that thrives in a high-demand and diversified environment.

HIGHLIGHTS OF QUALIFICATIONS

●Dependable, Punctual, Honest

●Able to follow directions

●Able to work well with others as well as with no supervision

RELATED WORK EXPERIENCE

Office/Bookkeeping/Clerical Skills

-Computer Literate (word, excel, quick book, clip software, Microsoft Office, Genesys, teams), 10-key by touch, data entry, payroll, accounts receivable/payable, banking, type correspondence, talent acquisition, on- boarding, training, record maintenance of confidential information, following HIPPA rules and regulations, order supplies, purchase orders, copies, faxes, schedule jobs to be performed on a daily basis, prepare meeting minutes, input attorney billable hours, transcription, shipping/receiving, orders, sales.

Communication Skills

-Excellent written, verbal, and listening skills, customer service, answer telephones, take messages, route calls, public relations, assess complaints, problem solve, time management.

EMPLOYMENT HISTORY

Mar 23- Present Senior Urgent Response Specialist, Best Buy Health, Reno, NV

April 22- Mar23 Urgent Response Specialist, Best Buy Health, Reno, NV

June 21 - April 2022 Customer Service Agent, Best Buy Health, Reno, NV

April 2004 – Dec 2014 Office Manager, Advanced Lawn, Reno, NV

2001 - 2004 Client Manager, Progressive Converting, Sparks, NV

1999 – 2001 Receptionist/Backup Bookkeeper/Legal Secretary, Marshall Hill, Reno, NV

1996 – 1999 Vice President Customer Service, Quality Air Service, Reno, NV

EDUCATION

Grand Canyon University, Phoenix, AZ

-Psychology Major

Morrison College, Reno, NV - Paralegal Subjects

High School Graduate

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