Program Manager Project Management

May **** - Present

Deerfield, IL

Sep **** - Jan 2024

Nashville, TN

DIANE CONTRERAS BARBONI

Hendersonville, TN +1-408-***-**** *********@*****.*** https://www.linkedin.com/in/diane-barboni/ Summary

Senior Program Manager with 10+ years’ experience in hardware, software, and cloud initiatives. Proven track record in leading cross- functional programs and operational improvements while managing risks and stakeholder communications. Adept at leveraging agile methodologies to ensure timely, cost-efficient delivery and exceptional customer experiences. Skills

• Project & Program Management: Program Management, Project Management, Project Planning, Project Portfolio Management, Scheduling Development, Software Project Management, SDLC, Risk Management / Mitigation, Risk Assessment, Requirement Analysis, Resources Planning and Management, New Product Development and Operations

• Leadership & Strategy: Change Management, Coaching & Mentoring, Cross-functional Team Leadership, Management, Team Leadership / Management, Strategic Initiatives, Strategic Planning, Business Strategy, Go-to-market Strategy, Framework / Process Definition, Strategy and Execution

• Technical & Tools: Agile Methodologies, Agile Scrum, Cloud Computing, Confluence, JIRA, Azure ADO, Smartsheet, Microsoft Office, Apple MAC applications, Dashboards, Documentation

• Communication & Interpersonal: Communications Conduit, Written and Verbal Communication / Reporting, Client Engagement, Collaboration, Interpersonal Skills, Stakeholder Management, Contract Negotiations

• Business & Operations: Budget Administration/ Management OPEX / CAPEX, Business Operations, Commodity Management, Continuous Improvement, Creative Problem Solving, Customer Journey Mapping, Key Performance Indicators, Manufacturing, Mergers & Acquisitions, MVP Requirement Analysis, Negotiating costs, contracts and trade-offs, Operations Management, Organiza- tional Skills, Outsourcing, Partner Management, Performance Metrics, Planning Optimization, Procurement, Product Design, Product Development, Product Lifecycle Management, Product Management, Professional Services, Quality Assurance, SaaS Implementation, SharePoint, Solutions, Start-ups, Supplier/vendor management, Supply Chain Management and Operations, Technical Concepts, Timelines, Training, Value Proposition & ROI

• Professional Traits: Driven, Determined, Curious, Proactive Work Experience

Walgreens (consultant for IT Arks)

IT Program Manager, Strategy and Operations

• Leading cross-functional teams in the Discovery phase of SASE implementation, resolving technical issues with OEMs, and managing a $500K budget to deliver the project on schedule.

•Led cloud data platforms spend optimization initiative, achieving an annual target of $22M in cost reductions.

•Managed project teams by overseeing scope, schedule, cost, and deliverables to optimize ROI.

•Collaborated with various workstreams to evaluate and mitigate program risks while identifying cost-saving opportunities.

•Reported monthly savings and projections to executive stakeholders, ensuring transparency and accountability.

•Co-developed and automated a cost-saving template, streamlining financial tracking across workstreams.

•Planned and administered project budgets to meet established business goals and delivery timelines. Bridgestone Americas (consultant for US Tech Solutions) Senior Project Manager

•Executed global strategic cross-functional initiatives integrating software, hardware, and cloud solutions.

• Steered teams through discovery, development, and commercialization phases for SaaS/IoT solution deployments with a focus on new product introduction.

• Created and maintained Smartsheet dashboards to monitor multiple projects, workstreams, KPIs, and risks.

• Instituted program governance and project management frameworks to enhance product release management across distributed teams.

• Optimized new product development processes by streamlining communication, documentation, and stage gate reviews. Icertis Feb 2022 - May 2023

Senior Program Manager, Professional Services Bellevue, WA

• Led global cross-functional workstreams to a solution and deployed the Icertis contract lifecycle management (SaaS) platform implementation on time and within budget.

• Managed scope, schedule, release plans, resources, risks, and customer alignment throughout the platform implementation lifecycle.

• Drove requirement analysis through technical discovery sessions, scope alignment with Business Requirement Documents (BRD), and managed sprints, system integration testing (SIT) / user acceptance testing (UAT), environment refreshes, and final hand-off to customer support.

• Interfaced with strategic customers, engineering, and cloud operations as the primary point of contact for daily platform implementation activities, governance, communication, issue-resolution, risk management, development timelines, and executive updates.

• Proactively identified and mitigated project risks by managing critical timelines and discussing potential blockers with the team.

• Conducted one-on-one meetings with team and stakeholders, actively listened to problems, concerns, and followed through on commitments.

• Led and managed teams to meet Icertis Admin Services feature requirements by ensuring user feature delivery and providing release status updates to strategic customers.

• Implemented process improvements that drove program tracking, feature requirements gathering, and user feature delivery within the Icertis Admin Services team.

• Maintained transparency in communication, openly addressed risks, and ensured stakeholders were informed of any potential impact on project goals.

Apple Sep 2019 - Feb 2022

Engineering Program Manager Cupertino, CA

• Partnered closely with business, engineering, and external partners to develop, test, and launch Apple Media Product partner ecommerce solutions.

• Drove the discovery, development, and commercialization of digital ecommerce product development releases from concept to Go- Live and led engineering, business, and other cross-functional teams using Agile methodologies.

• Engaged with product development teams to define the Minimum Viable Product/scope of project to optimize end-user experience, to include UI/UX design and customer journey mapping.

•Developed functional specifications, resource effort estimation, project release plans, and managed timelines, resources, risks, dependencies, and stakeholders.

•Created internal playbooks outlining partner launch methodologies, streamlined release processes, and improved business operations.

• Utilized proprietary engineering ticketing system to efficiently create, track, and schedule open tickets for inclusion into sprints, effectively managing the backlog.

Oracle Jan 2017 - Aug 2019

Principal Cloud Project Manager

•Conceptualized, defined, drove, and implemented projects to improve cloud and supply chain operations. Santa Clara, CA

• Managed corporate initiatives project portfolio, partnering with project sponsors and teams to ensure deliverables and project goals were achieved.

• Created framework for project dashboards and templates, resulting in improved tracking, reporting, and closure of projects.

• Created project and executive dashboards on Confluence to streamline project communication, provide updates, and collaborate with multiple workstreams to address risks and blockers.

• Led and managed operational reporting of monthly and quarterly KPIs, dashboards, and established a cadence for management reviews, which resulted in improved cost, lead time, and quality.

• Organized and led forums with BU, HW development, and supply chain organizations to develop BU roadmaps for long-term planning.

• Led cross-functional team to establish a Quality Dashboard, which resulted in improved tracking and performance of third- party products.

• Conceptualized, scoped, and defined automation enhancement to Fusion Apps, which resulted in automated reporting, improved productivity, and streamlined end-of-life process management for internal and external end users.

• Defined the Oracle Cloud Infrastructure Product Lifecycle methodology in collaboration with the Cloud Business Unit, Hardware Development, and Supply Chain Operations, which resulted in reduced product development cycle time. VeriFone Feb 2015 - Jul 2016

Platform Engineering Program Manager, PMO San Jose, CA

• Orchestrated overall product development planning, scheduling, and launch of global Solution within schedule and budget commitments.

• Led globally dispersed work streams for the delivery of complex flagship solutions through all phases of the Product Lifecycle Process (PLC).

• Oversaw $11MM+ development budget for execution of hardware/software consumer electronic solution.

• Managed risk and issue resolution cross-functionally with a team consisting of product development, technology owners, and provided status updates to senior executives.

• Coordinated on-time delivery of all hardware and software NPI project deliverables, including engineering prototype builds, materials readiness, test readiness, and first customer demos.

• Managed detailed level platform delivery schedules as well as program/resource requirements for the entire product solution, including mechanical, plastics, PCBA, software applications, and OS.

• Oversaw ODM/JDM product development activities and worked with vendors in collaboration with Engineering and Supply Chain to ensure program goals and schedule were met and issues resolved.

• Facilitated architectural software discussion to define minimum viable product, use cases, system architecture, functional specifications, and to prioritize feature set to support hardware/software platforms.

• Worked cross-functionally to align OS, application, and platform software release schedules/deliverables to meet hardware/software platform builds, testing, and certification timelines.

• Created project and executive dashboards on Confluence to facilitate project communication, provide updates, and collaborate with multiple workstreams to address risks and blockers.

• Demonstrated expertise in Jira for tracking project tickets and prioritizing features, ensuring MVP (minimum viable product) alignment, and timely issue resolution.

• Utilized collaborative software platforms to streamline project management processes, enhancing team communication and coordination while meeting project goals.

Dell, Cloud Client Computing Business Unit Nov 2014 - Jan 2015 ENGINEERING PROJECT MANAGER Santa Clara, CA

•Drove the management of the team, administration, and tracking of hardware projects through the entire project lifecycle.

• Created and managed product development schedules, facilitated cross-functional project team meetings, tracked issues, identified risks and mitigation options, communicated project status via dashboards, and orchestrated the execution of projects across the organization.

• Oversaw ODM activities, builds/schedules, and collaborated with ODM, Engineering, and Supply Chain to prevent quality, risk

& schedule delays.

Cisco Systems Jul 2000 - Jul 2014

NEW PRODUCT PROGRAM MANAGER, SOLUTIONS / SOFTWARE Santa Clara, CA

• Orchestrated overall planning, schedule, and launch of groundbreaking hardware/software solution verticals (Health Care, Sports & Entertainment, Smart Grid, Intelligent Automation for the Data Center/Cloud, Remote Expert, SmartCare/ Smart Appliance) across various geographies.

• Led cross-functional operation team for delivery of complex technical solutions (HW, SW, Services) through all phases of the Product/Solution Lifecycle Process (PLC) - from Concept to End of Life.

• Collaborated cross-functionally to assess and drive program risks and ensure product manufacturability, quality, and cost requirements were met.

• Administered the planning and execution of OEM/NPI activities to include RFQs, SOWs, External Technical Requirements Document

(ETRD), Last Time Buys (LTB's), Reliability Demonstration Testing (RDT), overall system testing, development of Engineering BOM's, Excess & Obsolesces (E&O) Negotiation, and Cost/Margin Optimization.

• Coordinated NPI Material planning and manufacturing build requirements to execute development builds and new product ramps.

• Worked cross-functionally with Engineering & Marketing using agile methodology to co-manage software releases.

• Liaised as communications conduit for phase gate reviews, escalations, program status updates, and business financials.

• Directed the Supply Chain Acquisition integration for Tidal, newScale complex software data center/cloud product lines, achieving aggressive timeline to market milestones.

Cisco Systems Jan 2001 - Dec 2003

COMMODITY MANAGER / SPECIALIST Santa Clara, CA

• Managed and negotiated costs for commodities and contract agreements, established supplier relationships, implemented strategies, and managed risk assessment and mitigation plans for financial, technical, and supply chain issues. Cisco Systems Jan 2000 - Dec 2001

PROJECT SPECIALIST Santa Clara, CA

• Led sustaining project teams for Cisco Port Adapter space.

• Executed high-level project plans, schedules, and led supplier/engineering change management for PCBs, EOL, and component qualifications.

Education

Santa Clara University, Santa Clara, CA

B.S./B.A.

Product School, San Francisco, CA

Product Manager Certificate

Cisco onsite

Agile Scrum Product Owner Certificate

Cisco onsite

Certified Scrum Master Course

Stanford University

Advanced Program Management Certificate

George Washington University

Program Management Certificate

NAPM—San Jose State University, San Jose, CA

Purchasing Management Certificate

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