Customer Service Data Entry

Location:

Posted:

September 12, 2025

Michael Ortiz

**** *** ***** **** *** ***, Fredericksburg, VA 22405

***********@*****.***

EDUCATION

WORK EXPERIENCE

Caregiver for Special Needs Adults/Children, HHC, Manassas/Fredericksburg, V.A. June 2020-Present

Provided companionship for special needs individuals in and out of the home.

Assisted with daily routine such as dressing, toileting, cooking, cleaning, administering of medication and transportation

Worked with families and behavior analysts to create plans of improvement for social/communication skills

Provided security and protection for families and individuals in high-risk cases

Data Entry/Reporting

Maintenance, ABM Building Value, Fredericksburg, V.A. September 2017-Present

Floor tech.

Maintain classroom floors, and trash throughout the school

Crew/Trainer, McDonald’s, Fredericksburg, V.A. Feb. 2016-September 2017

Take accurate orders displaying excellent customer service

Assist in maintaining restaurant cleanliness

Train other staff regarding position responsibilities as well as

Properly prepare and delivered customer orders

Perform excellent customer service

Food Prep/Dish Washer, Taco Bell, Fredericksburg, V.A. Feb. 2016-May 2016

Maintained cleanliness of food

Assisted in stocking and inventory of company items

Cleaned all dishware, utensils and cookware ensuring sanitary cooking environment

Prepared food for cook, this including cutting and cleaning food

Cashier, Funland Fredericksburg, V.A. Nov. 2016-Jan. 2016

Monitored customer activity at the arcade, ensuring safety of all participants

Performed accurate customer transactions using the register

Provide information to customers, answering all inquiries given

Maintained cleanliness activity space guaranteeing a comfortable, safe and clean space for all

LEADERSHIP

Youth Leader, Braveheart Lions of Judah, Manhattan, N.Y. July 2014-Nov. 2015

Implemented theological teaching centered on the bible and life application

Conducted weekly exec meetings regarding

Facilitated training for young leaders in the ministry

Coordinated and facilitated weekly youth services

Languages: Spanish