Customer Services Service Officer

Muhammad Omar ljaz Qureshi

House # **** ***th st fresh meadows 11365

Mobile # 929-***-****

To pursue a challenging career with a dynamic organization that provides me the opportunities to utilize my strengths and working towards achieving professional excellence and organizational goals.

EXPERIENGE:

2007 * 2019

Branch Service Officer (OG-1) Faysal Bank Limited

r Processing and recording of outward/lntercity collections/outward bills for collection etc.

o o o Responsible Responsible Responsible for for for fund receipts daily transfer cash and payments vault entries balancing and over managing the and counter. maintenance imprest account of cash for branch. as per regulatory req u irements.

o o r o ATM Custodian Maintenance/Ensuring cash branch of replenishment, Balancing vault operational keys & and ATK claims issuance working keys. handling of as cheque per and inline reconciliation books/with ATM the with cards SOP'S GL to account, customers. and as per State Bank of Pakistan prudential regulations.

o Refer potential clients for cross sell activities. 1997 - 2007

Operations / Cash Officer (Teller) The Bank of Punjab o Remittance Work, Cash Counter Work (teller), Customer Services (Payments of Deposits, Account Opening, lssuance of Cheque Books, Bank Statements, Pay o Assist orders, in Demand CD ln-Charge, Draft) etc. o Assist Operational Manager etc.

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1989 - 1997

Operations / Cash (Teller) / Administration Assistant Habib Bank Limited o Remittance Work, Cash Counter work (teller), Customer Services, (Payment of Deposits, Account Opening, lssuance of Cheque books, Bank Statements, Pay Order, Demand Draft etc.

. Assist in CD ln-Charge.

EDUCATION:

B.A. Government F.C. College, (Punjab University - Lahore) Year 1991 F.A. Government F.C. College, (Lahore Board) Year 1989 SK!LLS:

o SYMBOLS 805 (Banking Application Software)

. UNISYS (Banking Application Software)

. Microsoft Office Suit (Word, Excel, Power Point) ACTIVITIES:

Avid Swimmer & Runner

News (TV News)

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