B Supervisor Quality Control
Resume:
Oversee the bar and manage other bartenders to ensure a high level of service and
masterful drink preparation. Ensure all opening and closing tasks are completed quickly and correctly to prepare for the next day of operation. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Mary Rose Gerona Medrocillo
******************@*****.***
Philippines
August 2023 to Current
F & B Supervisor
Four Points by Sheraton Production City
February 2020 to August 2023
F&B Supervisor
Carlton Hotel
August 2014 to January 2020
WORK HISTORY
• Reporting to the Food and Beverage Manager
Taking responsibility for the business performance of the bar
•
• Planning and coordinating menus
Coordinating the entire operation of the bar during scheduled shifts
•
• Managing staff and providing them with feedback
• Responding to customer complaints
Meeting and greeting customers and organising table reservations
•
• Advising customers on menu and wine choice
Maintaining high standards of quality control, hygiene, and health and safety
•
• Checking stock levels and ordering supplies
Preparing cash drawers and providing petty cash as required
•
Helping in any area of the bar when circumstances
dictate
•
Oversaw inventory management to avoid any
shortage or excess stock issues.
•
Encouraged open dialogue amongst team members,
promoted an inclusive work environment.
•
C1
January 2002 to April 2004
Associate Secretary /2years Diploma
University of Iloilo City, Iloilo City
January 2001 to April 2002
Iloilo City National High School
Iloilo City
English
Advanced
SKILLS
• MS Word
• MS Excel
• Micros
HMS – Hotel Management
System
•
• Customer services excellence
• Staff scheduling
• Customer Service
• Team Leadership
EDUCATION
LANGUAGES
F & B Supervisor
Ramada Chelsea Hotel Al Barsha
July 2011 to May 2014
Paediatrics Secretary
Iloilo City Health Centre
• Company Overview: Paediatric Doctor
• Receiving and assisting patients
• Maintaining medical and insurance records
• Handling communication and calendars
• Paediatric Doctor
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