Administrative Data Entry Clerk

Took a planned sabbatical (July **** – June ****) for personal growth and development. Now actively seeking new opportunities.

Personal Summary:

Versatile and highly organized professional with comprehensive experience in project coordination, project management, human resources, and IT legal support. Adept at leading cross-functional initiatives, managing complex project timelines, and ensuring alignment with legal, IT, and organizational standards. As an IT Legal Support/Project Manager in the Information Technology Section, I bring a unique blend of technical understanding and legal process insight, ensuring secure and compliant project delivery. Skilled in employee onboarding, team development, and stakeholder communication, with a strong focus on process improvement and operational efficiency. Recognized for adaptability, strategic thinking, and the ability to navigate fast-paced, confidential environments with professionalism and discretion.

American Greetings Atlanta, GA

Retail Merchandiser

2024 - Current

Organize, stock, and maintain inventory of greeting cards and related products in retail stores.

Ensure displays are visually appealing and up to brand standards.

Build positive relationships with store management and staff to coordinate merchandising needs.

Process product returns and manage stock levels efficiently.

Plan and conduct account calls to increase sales, implement sales programs, and promotions.

Monitor sales trends and report inventory needs.

Plan and prioritize daily tasks to optimize efficiency and meet product stocking and display update deadlines.

Coordinate with multiple store locations to manage merchandising schedules and ensure compliance with corporate guidelines.

Track and analyze inventory data to forecast product needs and minimize stock shortages.

Communicate effectively with regional supervisors to streamline merchandising processes and implement strategic improvements.

State of Georgia Law Department Atlanta, GA

IT Legal Support/Project Manager – Information Technology Section

2008 – 2019

Maintained and updated the departmental intranet and the Georgia Attorney General’s Office public website.

Coordinated with paralegals, legal secretaries and court staff to ensure agency alignment.

Provided troubleshooting and facilitated solutions for legal research contracts.

Reviewed resumes for IT open positions, conducted interviews, and managed logistics with the IT director.

Coordinated onboarding processes with HR, including equipment needs and legal research platform training.

Communicated office policies and procedures to the public.

Provided front desk reception coverage in the Attorney General’s Office as needed.

Performed data entry and managed operational databases.

Handled Open Records Requests in compliance with legal requirements.

Maintain up-to-date law library of state laws and regulations to ensure departmental compliance

Oversaw procurement and management of print and online legal subscriptions.

Produced quarterly and annual reports on outside counsel fees and expenses.

Troubleshot telecommunications issues using Kaseya Ticketing System.

Provided backup support to the Records Manager.

Managed IT procurement processes for technology resources.

Administered e-filing systems (Fulton County) and legal research tools (Lexis, Westlaw).

Participated in GTA GovTalks workshops on social media and Usability.

Technical Resources Specialist/Library Assistant – State of Georgia Law Library

2000 – 2008

Maintained and ensured the functionality of library equipment, including printers, fax machines, and media devices.

Conducted online legal research using fee-based services and proprietary software.

Supervised contract employees, ensuring efficient operations.

Assisted patrons with reference materials, research, and library services.

Managed library check-in systems and patron schedules.

Processed invoices and prepared monthly financial reports.

Coordinated schedules for librarians and part-time employees.

Reviewed and scanned Special Assistant Attorneys General bills for accuracy and compliance.

Skills & Competencies:

IT Support & Troubleshooting

Legal Research Tools (Lexis, Westlaw)

Website Maintenance & Content Management

Procurement & Vendor Management

Project Coordination & Process Improvement

Records & Document Management

HR Coordination & Employee Onboarding

Data Entry & Database Management

Customer & Public Communication

Telecommunications & Ticketing Systems

Time Management & Task Prioritization

Inventory Forecasting & Merchandising Strategy

Education:

Bachelor of Business Administration in Management/Human Resources

Georgia State University, Atlanta, GA 2003

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