Data Entry Customer Service

Darryl Myers

*** **** ***** **, *******, SC *9592

Home: 843-***-**** - Cell: 843-***-****: ******************@*******.*********:******.*****-**********@***.***

Career Overview

Customer Service Representative - Client Relations - Data Entry

Core Strengths

Type 55 wpm

Experience in OP System Windows XL, Software

Microsoft Office 2007, Internal Systems – Vista.

I have over 20 years of experience in Customer Service, Data Entry and Administrative duties

Certified Billing and Coding Specialist (CBCS) Certification

Work Experience

Open Items Specialist

February 2015 to Still Working

(Assurant Specialty Property)

Make necessary outbound phone calls

Updating accounts and processing payments for Wells Fargo Mortgage customers that have insurance payments due 7-21days.

Insure all policies processed in a timely manner to meet or exceed established standards.

Operation Clerk

August 2011 to Current August 2013

Aerotek Staffing Agency (ADP Tax Credit Service-Florence, SC)

Keyed incoming qualifying State forms in proper database.

Updated records with correct status based on documentation received.

Actively communicated with companies to obtain missing information by way of mail.

Maintained quality, speed, and accuracy at acceptable levels while maintaining ADP standards.

Answering inbound calls from the clients and making outbound calls to the clients.

Clerk

April 2010 to August 2010 (Seasonal Position)

United States Census 2010 – Dillon, SC

Assisted Enumerators with difficult situations, such as respondents who refused to be interviewed.

Replenished supplies for Enumerators.

Conducted observations of Enumerators while they worked in the field.

Claim Examiner

February 1990 to July 2009

Blue Cross Blue Shield OF SC – Florence, SC

Reviewed settled insurance claims to determine that payments and settlements had been made in accordance with company practices and procedures.

Analyzed data used in settling claim to determine its validity in payment of claims. Utilized telephone extensively to communicate with claimants about any problem they may have with their medical claims.

Code medical claims with the proper medical codes using the ICD-9 book and CPT book, after coding the medical claims I would key them into the computer system for processing.

Educational Background

2014 Florence-Darlington Technical College Florence, SC

Medical Terminology Certificate

Certified Medical Billing and Coding Specialist) CBCS

2009 Northeastern Technical College Dillon, SC

Rewards Training Program Certificate

2001 Pee Dee Region Driving School Florence, SC

Truck Driving Certification

1987 Murry Bertgtraum High School New York, NY

High School Diploma (Computer Science)

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