Registered Nurse Utilization Management
Resume:
Objective
Dynamic and results-oriented management professional with over eleven years of experience in healthcare. Proven track record in leading teams, optimizing operational efficiency, and driving strategic initiatives. Adept at project management and team development. I seek to leverage my leadership expertise to contribute to growth and success.
Certifications
Colorado Registered Nurse License # RN.1629283 (Active)
California Registered Nurse License # RN.95133020 (Active)
ACLS Certification (American Heart Association) (Active)
Critical Care Registered Nurse (CCRN) (Active)
Education
Bachelor of Science in Nursing August 2014
Johns Hopkins University: Baltimore, MD, USA
Bachelor of Science in Integrative Physiology June 2010
University of Colorado: Boulder, CO, USA
Honors and Activities
Sigma Theta Tau – an honor society for nurses that recognizes scholarship, encourages leadership, and improves healthcare
Work Experience
AdventHealth Porter: Denver, Colorado January 2024- Present
Clinical Nurse Manager
Direct and coordinate department functions with 47 employees on a medical-surgical orthopedic and spine unit
Planned, organized, staffed, and directed functions of the department on a twenty-four-hour basis. Includes work allocation, training, problem resolution, evaluating performances and making recommendations.
Aid in developing policies and procedures to consistently meet those of the organization, nursing standards, TJC and CMS guidelines.
Manage supplies, equipment, internal and external customer satisfaction and resource management.
Manage payroll, new hire onboarding and new hire orientation.
Cedars Sinai: Los Angeles, CA
Heart Transplant Coordinator November 2022- December 2023
Provided support and education to patients before, during, and after transplant surgery & serve as their advocate throughout the entire process while collaborating with multidisciplinary team
Reviewed antibody levels & assessed need for desensitization therapy with the Medical Director
Reviewed medical records to assist with prior authorizations
Organized quarterly educational sessions for staff & colleagues to promote ongoing education for staff
Lectured CICU & cardiac floor new RN hires – Heart Transplant Program
Participated in development of guidelines, protocols, pathways, and other performance improvement & research activities; acknowledged areas of improvement & develop new pathways
Help manage and supervise 5 Patient Service Representatives
Manage escalating situations and thinking skills to delegate and collaborate with upper management.
Torrance Medical Center: Torrance, CA
Stroke Navigator June 2021-November 2022
Responsible for collaborating with physicians and members of the interdisciplinary teams to triage, coordinate, and consistently manage patient care by educating the patient and serving as a point of contact for patients and families.
Collaborates with the multidisciplinary team to coordinate patient care using defined protocols.
Educates patient and their caregivers on stroke diagnosis, treatment, what will occur in the hospital, and what occurs after discharge
Implements and measures quality improvement initiatives
Tracks navigation program metrics and quality indicators, documents patient interactions and progression, and communicates navigation activities to physicians and the care team
Assists with annual accreditation requirements related to navigation and as directed by administration.
Torrance Medical Center: Torrance, CA
Lead Intensive Care Nurse May 2018-Novembe 2022
Managed and supervised staff nurses and CNAs on a 24-bed unit
Provided direct intensive nursing care in a Neuro and Medical/Surgical ICU which also acted as the COVID ICU
Executed several new initiatives and projects in the unit
Preceptor to new hires and new grads
Served on multiple committees included: Shared decision-making counsel and Critical Care Multidisciplinary team
AYA February 2020 – May 2021
Traveling Nurse
Provided direct bedside nursing care for several different hospital systems in Colorado, Wisconsin, and California.
Acquire acute care nursing skills in an advanced environment, working with 4-5 patients per shift.
Able to formulate and revise individualized care plans based from patient’s responses to treatment. This includes coordinating with other team members within the health care facility such as; physicians, dieticians, physical and occupational therapy, and social workers.
Swedish Medical Center: Denver, CO July 2018- February 2020
Registered Clinical Nurse in Medical Surgical Spine Unit
Participating in the Graduate Nurse Residency program to assess, plan, implement and evaluate patients with appropriate nursing care according to assigned patients.
The Medical/Surgical Unit is a 66-bed unit, provides outstanding nursing services to patients with a variety of medical conditions such as pneumonia, diabetes, cancer, bariatric surgery, surgical oncology and renal disease.
Acquire acute care nursing skills in an advanced environment, working with 4-5 patients per shift.
Able to formulate and revise individualized care plans based from patient’s responses to treatment. This includes coordinating with other team members within the health care facility such as; physicians, dieticians, physical and occupational therapy, and social workers.
Have cross-trained within other departments such as Medical Surgical overflow, Emergency Department overflow, patient care tech on progressive care and other units.
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