Nicoli McCarthy
Port Saint Lucie, FL *****
**************@*****.***
Willing to relocate: Anywhere
Work Experience
Comfort Advisor
ARS/Rescue Rooter-Vero Beach, FL
March 2024 to Present
Customer Consultations:
• Visit customers’ homes or properties to assess comfort needs, current HVAC systems, and building layout.
• Listen to concerns regarding heating, cooling, air quality, energy bills, or comfort issues.
• Perform load calculations and basic system diagnostics (if trained).
• Sales & Solutions:
• Recommend HVAC systems (furnaces, air conditioners, heat pumps, air purifiers, etc.) based on the assessment.
• Present options clearly with features, benefits, and financing options.
• Explain potential energy savings and ROI of high-efficiency systems. 1. • Close the sale and handle paperwork and financing (as needed). Sales Team Manager
Meraki Solar LLC-Palm Beach County, FL
December 2021 to February 2024
• Managed a team of XX sales representatives, providing guidance and support to achieve monthly and quarterly sales targets
• Developed and implemented effective sales strategies to drive revenue growth in the group sales department
• Established strong relationships with key accounts, negotiating contracts and securing repeat business for the company
• Analyzed market trends and competitor activities to identify new opportunities for business development
• Implemented a customer relationship management (CRM) system to track leads, manage client information, and streamline communication within the team
• Conducted regular performance evaluations for sales team members, identifying areas for improvement and providing training as needed
• Organized and attended industry trade shows, conferences, and networking events to generate leads and build professional connections
• Collaborated with other departments such as operations, finance, and event planning to ensure seamless execution of group bookings from start to finish
• Created comprehensive proposals tailored to meet the specific needs of potential clients, highlighting unique selling points of the company's offerings
• Managed a portfolio of key accounts generating annual revenues exceeding $XX million dollars
• Led weekly sales meetings to review progress towards goals, share best practices, and motivate team members towards achieving targets
• Implemented a lead generation strategy that resulted in a XX% increase in qualified leads within six months
• Developed pricing strategies based on market analysis while considering profit margins objectives set by senior management
• Collaborated with marketing department to create promotional materials and campaigns targeting corporate clients, resulting in an increase of XX% in group bookings Inside Sales Representative
American Independence Gold-Palm Beach Gardens, FL
June 2020 to December 2021
• Consistently exceeded monthly sales targets by XX% through proactive prospecting and effective closing techniques
• Built and maintained a strong pipeline of qualified leads, resulting in an average conversion rate of XX%
• Provided exceptional customer service to clients, addressing inquiries, resolving issues, and ensuring high levels of satisfaction
• Collaborated with cross-functional teams including marketing and product development to identify opportunities for upselling and cross-selling
• Developed and implemented strategic sales plans to penetrate new markets, resulting in a XX% increase in revenue
Football Coach
Flag Star Football-Washington, DC
September 2016 to May 2020
Coach Kids on How to properly train their bodies to be proficient football players.
• Led a team of XX football players in daily practice sessions, focusing on skill development and strategy implementation
• Developed personalized training programs for each player based on their strengths and areas for improvement, resulting in improved performance and overall team success
• Mentored and motivated players to maintain discipline, teamwork, and sportsmanship both on and off the field
• Collaborated with assistant coaches to design innovative drills and exercises that enhanced player agility, speed, and endurance
Clinical Research Lab Assistant
University of the District of Columbia-Washington, DC September 2018 to May 2019
I assisted with the development of the health science lab at the university. calibrating and testing carbohydrate and cardiovascular machinery. I also collected data and compiled inventory files on lab equipment.
School Athletic Trainer Assistant
University of the District of Columbia-Washington, DC October 2017 to May 2018
• Assisted physical therapists in providing patient care and treatment, ensuring a smooth workflow
• Prepared treatment areas for patients by setting up equipment and ensuring cleanliness and organization
• Monitored patient progress during therapy sessions, documenting observations accurately in patient records
• Provided support to patients during exercises and therapeutic activities, ensuring safety and proper technique
• Assisted with the implementation of treatment plans under the guidance of physical therapists
• Educated patients on home exercise programs, demonstrating proper techniques and providing clear instructions
• Maintained confidentiality of patient information in accordance with HIPAA regulations at all times Education
Public Health (B.S.)
University of the District of Columbia-Washington, DC August 2015 to May 2021
Skills
• Interviewing
• Tutoring
• Leadership
• Sports coaching
• Inside sales
• Upselling
• Communication skills
• Data Collection
• Outbound sales
• CRM software
• Marketing
• Construction
• Laboratory Experience
• Salesforce
• Outside sales
• Door-to-door
• Heavy lifting
• Sales
• Typing
• Manufacturing
• Telemarketing
• Fluent
• Customer service
• Project management software
• Recruiting
• Budgeting
• Technical sales
• Analysis skills
• Customer relationship management
• Travel planning
• Supervising experience
• English
• Project management
• Sales management
• Project scheduling
• Clinical Research
• Knee Rehabilitation Therapy (1 year)
Certifications and Licenses
Microsoft Office Specialist
CPR Certification
Certified Personal Trainer
Certified Fitness Instructor
First Aid Certification