Business Development Account Manager
Resume:
Ahmed Humayun Khan
****************@*****.***
Flat No. F-18, House No.07, FEDERAL CAPITAL AREA, Karachi, 74000 (PK)
Professional Summary
Over 25 years of Experience in Shipping & Freight Forwarding Industry in different key departments.
Strategic-minded, goal-driven account manager with over 25 years of verifiable successes in the areas of business development, customer services management, and direct sales. Exceptional ability to build and lead high-performing teams focused on developing profitable sales strategies and identifying market opportunities to achieve sales goals. Adaptable, customer-focused leader with a proven track record of bringing revenues, profits, and market shares to new heights.
Employment History
Sales & Marketing Manager, Sanjar Shipping Line. Karachi-Pakistan, Sindh
Apr. 2022 - Present
Sales and Business Development
Identify and target new business opportunities in the shipping/logistics market.
Develop and implement sales strategies to achieve revenue targets.
Pitch shipping solutions (e.g., ocean freight, air freight, trucking, warehousing) to potential clients.
Build and maintain a strong sales pipeline using CRM tools.
Client Relationship Management
Maintain strong relationships with key clients to ensure repeat business and long-term relationships.
Serve as the main point of contact for major customer accounts.
Understand client needs and offer tailored shipping/logistics solutions.
Handle customer complaints or issues related to shipping services.
Team and Sales Operations Management
Lead, mentor, and manage a team of sales executives or account managers.
Monitor sales team performance and provide guidance.
Prepare sales reports, forecasts, and presentations for upper management.
Sales Manager, Sea Expert Shipping Line. Dubai, Dubai-UAE
Jan. 2012 - Nov. 2017
Key Responsibilities
Develop and execute strategic sales plans to meet or exceed revenue targets.
Identify and pursue new business opportunities through networking, referrals, and market research.
Manage the full sales cycle: prospecting, presentations, negotiations, closing, and post-sale support.
Maintain strong relationships with key clients and serve as their primary point of contact.
Collaborate with marketing and product teams to tailor solutions to customer needs.
Forecast sales performance and provide regular reports to senior management.
Represent the company at industry events, conferences, and trade shows.
Mentor and support junior sales executives as needed.
Stay informed about industry trends, competitors, and market dynamics.
Operation Manager, TNI GROUP . Karachi-Pakistan, Sindh
Jan. 2008 - Oct. 2012
Key Responsibilities
Finalize weekly Console Container loading plan.
Develop and implement operational strategies that align with company goals.
Translate strategic objectives into actionable plans for operations teams.
Monitor and adjust workflows to optimize efficiency.
Oversee the effective use of personnel, materials, and equipment.
Forecast staffing needs and coordinate recruitment, training, and scheduling.
Ensure efficient allocation of resources to meet operational targets.
Operation Manager, Sea Trade International . Karachi-Pakistan, Sindh
Feb. 2004 - Dec. 2008
Key Responsibilities
Finalize weekly container consolidation planning.
Lead and motivate operations teams to achieve goals.
Conduct performance reviews, provide coaching, and identify training needs.
Foster a culture of accountability, transparency, and excellence.
Identify operational risks and develop mitigation strategies.
Ensure business continuity and disaster recovery plans are in place.
Senior Sales Executive, Warranted Safe Arrivals Lines Pakistan. Karachi-Pakistan, Sindh
Jan. 2002 - Nov. 2004
Key Responsibilities:
Identify and target new business opportunities through market research, cold calling, networking, and visits.
Develop and manage a strong sales pipeline to ensure consistent deal flow.
Build relationships with clients.
Explain products or services and prices, and answer questions from customers.
Adjust sales scripts to better target the needs and interests of specific individuals.
Maintain records of contacts, accounts, and orders.
Junior Sales Executive, Ravian International . Karachi-Pakistan, Sindh
Nov. 1998 - Dec. 2001
Key Responsibilities:
Identify potential customers through research, cold calls, emails, and social media outreach.
Qualify leads and set up meetings or product demos for senior sales staff.
Assist senior sales executives in preparing proposals, presentations, and contracts.
Follow up on leads and customer inquiries in a timely and professional manner.
Communicate with prospective and existing clients to understand their needs.
Track sales metrics and assist in compiling sales reports for management.
Monitor competitors, industry trends, and customer feedback.
Share insights with the sales and marketing teams to support strategic decision-making.
Education
Dehli School, Karachi-Pakistan, Sindh
High School Diploma, Commerce, May. 1996
Skills
Project Management
Communication
Problem Solving
Leadership
Sales & Marketing
Team Player
Customer Services
MS Office
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