MARIA ROWENA NAVOA
Email: ***********@*****.*** LinkedIn: www.linkedin.com/in/maria-rowena-n-18038725 Profile
Strategic HR leader with 25+ years across Asia and North Africa. Expertise in Shared Services, HR Business Partnering, and People & Organizational Development, with a strong record in talent, rewards, and organizational transformation. Trusted advisor to senior leaders, shaping people strategies that align compliance, culture, and business performance.
Key Achievements
• Led HR transformation across Asia at Aboitiz, embedding agile practices, digitization, and AI solutions to improve service delivery and employee experience.
• Introduced flexible/remote work policies ahead of industry trends, enhancing engagement and ensuring continuity.
• Directed multi-country HR operations at Schlumberger, covering Asia, Middle East, and North Africa, driving major HRIS and payroll transformation projects.
• Recognized globally as HR Service Quality Lead and Engagement Champion for leadership in employee engagement and process standardization.
Relevant Experience & Accomplishments
• Employee Services: Built trust-based cultures that improved engagement and performance. Guided managers on conflict resolution, internal communications, and employee relations while balancing legal risk, business needs, and engagement.
• Performance & Rewards: Designed and managed salary structures, allowances, and benefits to sustain a high-performance culture while ensuring internal equity, fairness, and market competitiveness.
• Recruitment & Talent Planning: Anticipated workforce needs and developed strategies for short- and long-term resourcing, addressing demographic shifts, scarce skills, and turnover.
• Learning & Development: Delivered learning strategies aligned with business outcomes, reducing discretionary spending by focusing on measurable impact and capability building.
• Employee Engagement: Designed and facilitated surveys, focus groups, and workshops to capture employee insights and partnered with leaders to translate results into action.
• HRIS & Payroll: Directed HRIS and payroll operations, ensuring accuracy, compliance, and efficiency; led digitization and automation initiatives.
• Global Projects & Leadership: Recognized globally as a project lead and champion for HR process documentation, employee engagement, change management, and system migrations. Experience
The Fred Hollows Foundation Mar 2024 – Present
People Partner – Asia
• Drive strategic HR initiatives and deliver high-impact operational support across Asia (China, Cambodia, Laos, Vietnam, Indonesia, Philippines, Bangladesh, Myanmar, Nepal, Singapore, Hong Kong).
• Champion engagement with managers and employees on policies, compliance, and issue resolution—strengthening risk management and ensuring timely, fair outcomes.
• Lead people strategies aligned with the HR agenda, embedding flexible, agile, and future-ready practices across the employee lifecycle.
• Partner with senior leaders to shape policies suited to local laws and cultural contexts while ensuring global alignment.
• Spearhead HR projects, leveraging global expertise and embedding best practice in talent, leadership, and organisational development.
Aboitiz Foods Aug 2017 – Dec 2023
Senior Assistant Vice President, Global Business Services Mar 2020 – Dec 2023
• Directed HR strategy across Asia, building a world-class organization through talent attraction, total rewards, and engagement.
• Led HR Shared Services, accountable for KPIs, SLAs, and a consistent, employee-centric experience across HR operations.
• Championed agile adoption across HR teams, enhancing collaboration, responsiveness, and delivery speed.
• Drive digital transformation, embedding automation, AI-enabled query management, and digitized workflows.
Assistant Vice President, Business HR Aug 2017 – Feb 2020
• Served as strategic partner to business leaders, advising on org design, workforce planning, and leadership development.
• Introduced flexible/remote work policy, balancing employee needs with business continuity.
• Championed change initiatives to streamline structures, policies, and processes.
• Coached senior leaders on inclusion, engagement, and risk mitigation.
• Advanced HR operations by aligning rewards and promotion processes with equity and market competitiveness.
Citadel Pacific Ltd. Jan 2017 – Jul 2017
Talent Management & Compensation & Benefits Manager
• Designed and implemented total rewards strategies, ensuring competitiveness and alignment with company culture.
• Led talent management solutions, using design-thinking to connect business needs with talent pipelines and driving aggressive talent acquisition. Schlumberger 2000 – 2016
Employee Support Specialist (HR Business Partner) – Kuala Lumpur, Malaysia Oct 2014 – Dec 2016
• Aligned HR strategy with business goals, connecting HR Hubs with local operations across Asia and North Africa.
• Led cross-functional HR projects, driving performance improvement, policy implementation, and risk mitigation.
• Strengthened HR capability through analytics, continuous improvement, and expertise-sharing.
• Advised senior leaders on workforce planning and talent management, balancing global priorities with local needs
Employee Services Leader – Asia, Middle East, Europe & North Africa Sep 2010 – Oct 2014
(Assignments: Kuala Lumpur, Malaysia Sep 2010 – Dec 2011; Dubai, UAE Jan 2012 – Feb 2013 & Jan – Oct 2014; Crawley, UK May – Dec 2013)
• Directed regional HR operations across Asia, Middle East, and Europe/North Africa, ensuring compliance with local legislation and global standards.
• Led payroll and HRIS transformation projects, embedding automation, process efficiency, and service excellence.
• Championed change management, driving hub migration projects and new system rollouts while sustaining employee trust and service quality.
• Directed multi-country service delivery teams, ensuring consistent KPIs, SLAs, and employee experience across diverse geographies.
• Partnered with global HR leadership to standardize policies and processes, balancing local adaptation with regional and corporate alignment.
Compensation & Benefits Analyst – Kuala Lumpur, Malaysia Mar – Aug 2010
• Supported regional C&B strategy, ensuring alignment with corporate principles, internal equity, and market competitiveness.
• Conducted job evaluations and market surveys; recommended salary structures and benefits plans.
• Prepared compensation packages and assignment letters, ensuring consistency across countries.
• Monitored statutory changes, advising on compliance and benefits adjustments. HR Supervisor & SAP Champion – Doha, Qatar Dec 2003 – Feb 2010
• Led HR operations including compensation, staffing, and relocation, ensuring compliance with business plans.
• Implemented succession planning and career development programs for local and expatriate talent.
• Directed crisis management planning, supporting the Country Manager in business continuity.
• Championed SAP HR systems, improving process efficiency and data accuracy. HR Supervisor & Executive Assistant to Country Manager – Kuwait Apr 2000 – Nov 2003
• Managed recruitment, onboarding, and employee development programs.
• Oversaw C&B administration, ensuring competitive practices to attract and retain talent.
• Supported the Country Manager in crisis management and business continuity planning. Early Career – Philippines
Personnel & Administration Manager – E. Excel International 1996 – 2000
• Directed HR and administration functions aligned with business goals and labor law compliance.
• Managed core HR operations: recruitment, performance management, compensation, and benefits.
• Strengthened employee relations, improving retention and performance. Assistant Training Manager – FPD Guardforce 1993 – 1995
• Developed and delivered training programs including induction and orientation.
• Designed learning plans aligned with performance goals.
• Evaluated training effectiveness, improving ROI and employee capability. HR & Development Officer – JRK Foods 1990 – 1993
• Managed recruitment, onboarding, and employee relations.
• Coordinated training and career development programs.
• Supported performance management and compensation processes. Education
Bachelor of Laws – University of Santo Tomas, Manila (1986 – 1990) Bachelor of Science in Psychology – University of Santo Tomas, Manila (1981 – 1985)