Cathy Clayton
Dynamic entrepreneur with a proven track record in coaching and training, successfully guiding clients to achieve their business goals. Possesses versatile skills. Formerly an owner of a florist, wherein I ran my shop, interviewed and hired staff, was responsible for ordering supplies and ensuring a safe and pleasant workplace.
Accomplishments
Have helped many people accomplish their goals through coaching and support. Skills
Work History
Home Business Owner
Self, Mastic, NY September 2015 - Current
Shop Owner
Self, Ozone Park, NY January 1999 - June 2015
Legal Secretary
GaNun, Zaloba, Green & Nissonoff, Esqs., Forest Hills, NY
October 1991 - August 1998
Mastic, NY 11950
631-***-**** ***********@*****.*** WWW: Bold Profile Entrepreneurial leadership Coaching and training
Network Marketing Driven and determined
Proactive problem solver
Consult with clients part-time to assess needs and help them achieve their goals. Trained and motivated clients to become successful in their daily business functions. Order supplies, advertising, and promotions needed to run my home business. Train and guide team members to maintain high productivity and achieve success. Interact well with customers to build connections and nurture relationships. Managed day-to-day business operations.
Spent time with customers, in person and on the phone, to ensure their complete satisfaction. Took phone orders that came through from FTD, Teleflora, or locals. Made purchases of flowers and all supplies regularly. Created floral arrangements of all kinds.
Interviewed and hired staff.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs. Coached, counseled and disciplined employees.
Education
Christ The King Regional High School at Middle Village, NY High School Diploma June 1978
Transcribed legal documents and phone conversations. Organized files for court proceedings.
Developed and maintained positive relationships with clients and colleagues. Created, indexed, and maintained client binders.
Diligently edited legal correspondence for grammar and spelling. Scheduled all appointments, appearances, and briefings. Arranged for the delivery of legal correspondence to clients, witnesses, and court officials. Scheduled and made appointments for four attorneys. Answered and directed approximately 25 calls per day using a multi-line switchboard. Transcribed information from typed or handwritten notes, shorthand, or dictation and confirmed accuracy and correct formatting of documents.
Worked with outside vendors to coordinate purchasing of supplies and maintenance of office complex. Received and placed telephone calls to clients and prospective clients. Awarded in ELA
Awarded in Religion