It Support Project Management

Trey Morgan

214-***-**** **************@*****.***

Security responsibilities at Aimbridge Hospitality

Performed in-depth network security analysis and work with the Security Operations team conducting incident response, event analysis and threat intelligence for the company, globally.

Provided both strategic analysis and near real-time auditing, analyzing, investigating, reporting, remediation, coordinating and tracking of security-related activities for the corporate enterprise.

Analyzed data and prepared reports that documented vulnerability’s exposure and recommended actions to prevent or mitigate these vulnerabilities.

Provided technical mentoring to team members and be hands on in every tool to ensure effective configurations are in place.

Provided technical expertise on SIEM implementation and optimization of event correlation and related alerts.

Reviewed security events that are detrimental to the overall security posture; analyzed and detected sophisticated attacks and provide results to management.

Coordinated with other departments within the company and external auditors with information regarding intrusion events, security incidents, and other threat indications and warnings information.

Provided detection and response to security events and incidents within the Network.

Certifications:

AWS

Azure

VMWARE

EMC

EXPERIENCE

Aimbridge Hospitality

IT Director of Infrastructure and Operations Dallas, TX 03/2020-6/2023

As the IT Director I fully oversee all IT infrastructure for over 1500 corporate employees, and 10,000 hotel employees. In a very short period, we have implemented a sweeping overhaul to IT infrastructure with a focus on reducing cost and increasing reliability through innovative cloud solutions. As a member of the senior IT leadership team, I am directly involved in the overall roadmap and vision of the IT department.

- Implemented a companywide cloud transformation. Part of the team that designed and implemented a robust, highly scalable, and secure Azure environment from the ground up drastically improving scalability and reliability of all company applications.

- Maintained vendor relationships and contracts. Vendors including MSPs, MSSPs, printer management, network/circuit management, and various external consultants.

- Supported the full suite of Office 365 features managing the technical implementation and user adoption: including Microsoft Teams, SharePoint Online, and Exchange Online.

- Managed and maintained a large Citrix environment that is used by all the 10,000 Hotel employees to get to the applications that we hosted.

- Led the effort to consolidate from 9 active directory domains to one primary and a child domain for our Hotel Properties.

- Led the effort to consolidate 42tb of file shares to Azure as well as setup DFS across the enterprise.

- Led the effort to consolidate from 4 data centers to one and then to Azure cloud.

- Led the effort to consolidate from 9 active directory domains to one primary and a child domain for our Hotel Properties.

Santander Consumer USA Bank

SR Manager, Infrastructure and Security Dallas, TX 09/2018-11/2019

As the Manager of Systems Engineering, I was responsible for overseeing the team maintaining enterprise server, storage, virtualization, Server Patching (SCCM), Enterprise Monitoring (CA Tool’s), Active Directory, and other infrastructure platforms. This role required a combination of people management, project delivery, as well as technical hands-on involvement and expertise. The Systems Engineering team includes approximately 16 individuals focused on proactive and project activities. While this team is engaged during major service interruptions, the day-to-day production operations support is managed by a complimentary Operations team.

•20% – Managed Systems Engineering team, which includes priority management as well as coordinating and communicating group activities. Mentored and coached the Systems Engineering team members, including conducting annual performance reviews, to foster strong career development.

•20% – Ensured the Systems Engineering team executed within designed service level agreements. Worked towards continuous improvement in team execution within key performance metrics.

•20% – Coordinated and assisted other IT teams in systems’ support and project execution reports, including enterprise architecture, application development, operations, network, database, business intelligence, voice and telecom services, project management teams as well as external partners and vendors.

•10% – Developed, documents, and standardizes as-is environment, service level agreements, and policy and procedures for Systems Engineering systems; works with the Operations team to establish effective monitoring and alerting of these systems.

•10% – Developed, documents, and standardizes preventative maintenance routines to ensure system availability and performance standards on production systems. This includes participation in disaster recovery planning, testing, and execution reports.

•10% – Performed capacity reviews and plans for Systems Engineering equipment and functions. Analyzed vendor proposals and maintained current knowledge of overall System Engineering vendor capabilities.

•10% – Performed systems engineering, analysis, and validation testing on complex systems, and recommended improvements.

National General Insurance

Manager, Infrastructure and Security Dallas, TX 03/2018-09/2018

As the Manager at National General I managed 4 teams, Virtualization, Messaging, AD, and Citrix which included 14 direct reports including 3 Architects.

CBRE

Manager, Infrastructure Global Enterprise Platforms, Dallas, TX 02/2015-3/2018

As the Manager of CBRE’s corporate infrastructure I had many responsibilities that ranged from the day-to-day operations and the design and implementation of the corporate infrastructure. The solutions that for which I was responsible for are as follows:

Managed VMware ELA for all licensing globally.

Managed Budget for my team as well as procurement of infrastructure.

IT Policy Development

Managed VMware View environment 2500 virtual desktops on a vBlock 540.

Managed vSphere Virtual Computing Infrastructure

5 vBlocks (350,540, 740)

3700+ Hosted Servers (Physical and Virtual)

6 Regional Data centers, I managed the two in US. (2 in US, 2 in EMEA, and 2 in APAC)

2500 Virtual Desktops

2 Cisco UCS Standalone Domains (40 Chassis/200 Blades)

vSphere 6.0 vCenter’s

vSphere VROPS

Including custom dashboards to monitor vSphere environment.

vSphere SRM (Site Recovery Manger)

250 Virtual machines replicated to DR site.

25 applications

DR Drills performed yearly on all applications.

IT & Corporate Policy Development

Storage: EMC vMAX, Isilon, VNX, XtremeIO; HP 3Par

Performed Datacenter migrations of companies CBRE purchased.

Managed 125 Field Servers

CBRE

Senior Infrastructure Engineer/Architect, Dallas, TX 07/2012-2/2015

Lead multiple implementations which involved discussions and Architecture with vendor Sales teams. These meetings helped to determine the system to purchase and determine user requirements for the systems, such as Capacity Management for Initial and Forecasted needs.

Implementations and Upgrades while at CBRE

Installed and migrated to 700 vBlock, which included migrating to a new vCenter.

Installed and migrated to 300 vBlock, which included migrating to a new vCenter.

Upgraded RCM/Matrix on both vBlocks twice a year for 2 years.

Setup and maintained standalone UCS Domain

Architected and implemented our VMWare View 5.0 environment for 500 users.

Setup VCOPS, and other various VMWARE tools.

Setup vCAC as our Infrastructure as a Service platform (not finished with this project yet)

Upgraded vSphere 5.0 to 5.5 on our 5 vCenter’s and configured in linked mode.

Implemented SRM for a DR solution.

Balfour Beatty Construction Senior Infrastructure Engineer, Dallas, TX 08/201*-**-****

Managed daily administration of VMware VSPHERE 5.0 environment, as well as hardware associated with it, including VMware hosts and EMC VNX 5300 Storage.

Completed the following projects within the first 6 months on the job:

Upgraded VSphere 4.1 to 5.0, as well as used Update mgr to upgrade hosts.

Installed and configured a new EMC VNX 5300 with 100 terabytes of storage.

Migrated environment from Dell Equal logics NAS to VNX 5300

Migrated environment from EMC Clarion cx500 to VNX 5300

Migrated 100 VM,s from Server 2003 to 2008

Worked within a team that migrated from Exchange 2007 to Exchange 2010.

Various Responsibilities:

Setup and configured VMWARE VSphere, its hosts, and EMC VNX 5300 hardware.

Setup/managed storage area network infrastructure

Trained and Mentored Junior Engineer to take over day to day duties.

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