Quality Control United States

JUSTIN DAVID OBAR

Telephone: 725-***-**** Email: ***************@*****.*** Location: Nevada, United States CAREER SUMMARY

Results-focused professional with 5+ years of experience supporting and leading high-performance operations to optimize efficiency, minimize errors, and meet challenging production goals within warehouse environments. Collaborative team player with a talent for analyzing existing processes before working with cross-functional teams to implement solutions that improve productivity and enhance quality KEY SKILLS & STRENGTHS

• Operations Leadership

• Process/Workflow Analysis & Improvement

• Staff Management & Team Leadership

• Safety Management & Quality Control

• KPI & Metric Tracking

• Training, Coaching & Mentorship

• Customer Relationship Management

• Problem Solving & Solution Development

• Planning, Organization & Prioritization

• Detail & Deadline-oriented

• Product Flow & Inventory Management

• Record Keeping & Data Management

• Microsoft Office Suite

• JavaScript, HTML/CSS, C++, Java

• Languages: English & Tagalog

CAREER HISTORY

Picker 04/2025 – Present

Click-list Smiths

• Consistently meet challenging targets for customer order preparation by reviewing requirements and picking products from the warehouse to enable timely delivery

• Deliver high-quality customer experiences by building relationships, processing payments, and working within a collaborative team environment to transport goods to vehicles

• Advise customers on order substitutions and exceptions to ensure satisfaction and maintain quality standards Process Assistant/Acting Manager 08/2023 – 09/2024 Amazon

• Led and supported day-to-day operations by identifying priorities and managing associate delegations to meet daily warehouse targets

• Managed a team of 25-40 associates per shift, while tracking productivity and fostering a motivated culture

• Built internal training around best practices, regulations, policies, and OSHA standards, before monitoring performance against them to ensure individual goals were met

• Coached the team through targeted performance-based feedback to drive productivity improvements

• Analyzed operational processes to identify inefficiencies, before allocating duties according to the strength of team members to improve efficiency by 20%

• Implemented quality checks and standardized procedures that reduced errors and enhanced productivity by optimizing the maintenance and operability of equipment

• Collaborated with cross-functional teams in delivering projects to streamline operational workflows and better align processes with quality standards

• Utilized advanced Excel functions and internal software tools to track performance metrics/KPIs, identify trends, and generate reports that enabled qualified decision-making

• Leveraged data models to locate unused/untouched items more efficiently, before relocating them to different warehouses to make space for faster-moving inventory, achieving a 10% faster picking over all other teams

• Utilized daily briefings to foster a team-oriented culture, while communicating targets and quality standards

• Maintained records detailing operational procedures and training materials to standardize processes

• Supported an ambitious pilot program to trail new work processes by creating and presenting performance reports detailing the impact of the new processes

• Prepared incident reports and collaborated with cross-functional teams to resolve issues

• Developed and maintained documentation and data in accordance with company standards to support compliance requirements

Area Manager Intern 07/2023 – 08/2023

Amazon

• Partnered with senior stakeholders to support the management of outbound operations, consistently exceeding a processing target of 5,000 units daily

• Embedded project management principles at the heart of operations to streamline startup processes and slash shift startup time by 10%

• Collaborated with multiple departments to optimize resource allocation and troubleshoot an issue with hours of labor lost at the beginning of each shift – reducing from 10-15 to just 7-8 minutes

• Participated in Agile sprints to implement process enhancements

• Collaborated with software developers and business analysts to improve internal systems Process Assistant 10/2021 – 07/2023

Amazon

• Headed dock operations to coordinate a high-volume of inbound items, and manage overall dock processes to meet quality and productivity standards

• Supervised dock personnel to maintain compliance with safety and quality standards i

• Coordinated with carriers and logistics teams, while identifying trucks for prioritization, and advising leadership accordingly to improve delivery timelines and better meet targets

• Implemented new quality control measures that enhanced accuracy in order processing

• Used KPI data to track and analyze labor hours to forecast staffing needs and reduce overtime costs by 10%.

• Secured a merit-based promotion within just 12 months in post Warehouse Associate 10/2020 – 10/2021

Amazon

• Performed inventory checks and quality assurance on customer orders to increase the overall accuracy rate to 99%

• Aligned all warehouse operations with standard operating procedures to meet efficiency targets

• Conducted audits and leveraged insights to improve processes to better meet quality standards

• Prioritized safety in operating Powered Industrial Trucks (PIT) equipment to unload and transport pallets

• Utilized warehouse management systems to track inventory levels and flow

• Managed and reviewed product data to identify those creating the most frequent problems and implementing solutions to resolve them proactively

• Proposed layout changes that improved pick-and-pack efficiency by 5% EDUCATION

Associate of Arts (Incomplete Due to Covid)

College of Southern Nevada – Las Vega, NV

Coursera Google Data Analytics Expected: 11/2025

• Coursework: SQL (Big Query), Excel (Microsoft and Google Sheets), Tableau, R

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