Business Analyst Human Resources

Ken Danforth Dallas, TX 214-***-**** *********@************.***

Global Executive Consultant Strategic Problem Solver Cross-Industry Change Agent

Global Fractional Executive Independent CxO Former CIO M&A, Procurement & Strategic Transformation Expert Trusted Advisor to Enterprises & Governments

Seasoned executive and strategic advisor with over 20 years of experience driving transformation across Fortune 500s, mid-market firms, and startups in 14+ industries and 3 continents. As a former CIO and founder with deep expertise in M&A integration, procurement strategy, and enterprise turnarounds. Internationally experienced in Canada, the UK, and Southeast Asia. Trusted by firms like BNSF Rail, IBM, BANK of the WEST, KPMG, INSURITY, AT&T, CIGNA, MCKESSON and emerging ventures and private clients for complex, high-value initiatives.

Core Expertise:

Executive Leadership & CIO Advisory

M&A Strategy & Post-Merger Integration

Global Sourcing & Procurement Optimization

Strategic Planning & Cross-Border Expansion

Turnaround & Crisis Consulting

Public–Private Sector Collaboration

Interim & Fractional CxO Engagements

Boardroom Communication & Stakeholder Alignment

What Sets Me Apart:

My approach is rooted in deep analytical thinking, executive-level influence, and a commitment to solving the right problems, not just the obvious ones. I bring a unique lens to every engagement, drawn from hands-on experience in IT, Telecom, Healthcare, Legal, Media, and Government sectors across North America, Europe, and Southeast Asia.

Find a complete list of clients and credentials at https://LinkedIn.com/In/kendan4th

Key Expertise:

Leadership & Strategy: M&A, Strategic Planning, IT Governance, Cross-Functional Team Leadership, Int’l Business

Operations & Management: Program Management, Vendor Management, Budget & Planning, SLA & Metrics, Risk Management, Contract Management

Process Optimization: Business Process Alignment, Cost Reduction Strategies, Business Continuity Governance, Acquisition Integration, Regulatory Compliance

Analysis & Solutions: Requirement Analysis, Evaluation Analysis, IT Solutions, Process Flows, Business Value Modeling

Client & Team Focus: Customer Experience, Client Relationship Management, Staff Development, Private Equity

Technical Proficiency: SharePoint, RFP/RFI, Critical Thinking, Public Speaking

Professional Experience

President & Chief Consultant, Danforth International LLC Dallas, TX 2005 - Present

Key Responsibilities & Achievements:

Client Initiatives & ROI Delivery: Spearheaded new client initiatives across diverse industries, including mergers and acquisitions, consistently achieving substantial ROI and enhancing outsourced partner efficiency.

Supplier Relationship Management: Leveraged 20+ years of MSP expertise to oversee supplier adoption, strategic supply base management, audits, and onboarding compliance for program expansion.

Program & Process Optimization: Directed sourcing programs and ensured program compliance by structuring SLA’s and KPI’s to enhance functionality. Conducted thorough business process analyses and collaborated with IT leaders for realignment and improvement.

Strategic Leadership & Mentorship: Provided strategic guidance to senior leadership while mentoring various management levels, fostering growth and alignment with organizational goals.

Performance & Budget Management: Oversaw planning, budgets, and performance metrics to ensure regulatory compliance and adherence to timelines, standards, and objectives.

Enterprise Collaboration: Maintained executive-level continuity and growth, strengthening departmental relationships and expectations throughout the organization.

Summary of Achievements

Executive Management:

Developed and implemented IT processes and software solutions to deliver web-based products, establishing robust contract management processes (SLA, Change Control, Performance Metrics).

Results: Reduced operational costs by 24% - 35% + through optimized contract positions.

Business Transformation:

Integrated strategies to enhance business processes, develop human capital, and align technology with business goals.

Results: Transformed organizational cultures, strengthened leadership teams, improved diversity, and revitalized underperforming businesses to achieve sustained profitability.

M&A Integration Management:

Acted as a liaison among stakeholders during M&A activities, addressing IT and business risks, and creating 3-5 year strategic roadmaps for scalability and cost reduction.

Results: Improved client innovation, strengthened corporate strategies, and facilitated successful integration through acquisitions, licensing, and partnerships. Reduction of up to 28% yearly.

Global Technology Leadership:

Managed a diverse team of 14–20 senior professionals across multiple countries (Singapore, Philippines, India, Canada, US), focusing on leadership development, customer relations, and diversity.

Results: Delivered industry-best practices for IT evaluations and assessments across global enterprises.

Vendor Management:

Conducted vendor audits, ensuring contract compliance, process optimization, and accountability. Negotiated contracts for significant cost savings while maintaining service quality.

Results: Achieved $4.4M in cost reductions over five years, with an average 31% savings per contract.

Strategic Collaboration:

Led Business-IT alignment initiatives and established risk assessment programs to protect critical assets and ensure operational success during acquisitions.

Results: Created streamlined technology initiatives and efficient operational requirements for scalability and growth.

Sourcing & Supply Chain Management:

Directed national and global sourcing programs, consolidating suppliers, implementing best practices, and mentoring teams to enhance performance and reduce costs.

Results: Partnered with sourcing teams to develop global strategies, achieving streamlined processes and improved supplier performance.

Select Engagement Highlights

BNSF Railway – Overhauled a $40B+ annual sourcing strategy in 10 months; uncovered contract non-compliance among key suppliers, leading to corrective action, cost recovery, and new sourcing protocols.

Bank of the West / Bank of Montreal Merger – Served as senior liaison during $16.3B acquisition; led IT Fraud Ops analysis, aligned business processes for regulatory compliance, and supported strategic planning across 12M+ customer base.

AT&T / KPMG (Post-Merger Infrastructure & Sourcing) – Spearheaded contract consolidation, SLA renegotiations, and vendor risk assessments, producing significant savings and improved governance across telecom infrastructure.

Ambulatory Innovations – Led vendor consolidation, contract lifecycle management, and process simplification initiatives across a growing healthcare tech provider, boosting operational efficiency and compliance.

Global Healthcare & Legal Consulting (Broadlane, Pirkey Barber LLP, Beasley Law Group) – Delivered vendor strategy, sourcing redesign, and spend analysis to drive cost reduction and performance improvements.

Clients & Previous Experience

Sr. Business Analyst 4: Bank of the West, San Ramon, CA 2022 - 2023

Sr. Management Consultant: BNSF Rail, Fort Worth, TX 2022 - 2022

Sr. Management Consultant: Ambulatory Innovations, Dallas, TX 2018 - 2021

Executive Management Consultant: Shiftkey Inc., Dallas TX 2016 - 2017

SAP Chief Information Officer/Partner: HCI, Inc., Dallas, TX 2013 - 2015

Business Development Consultant: MindQuilt, Inc., Austin/Dallas TX 2012 - 2013

Investor Relations Consultant: BE Resources, Inc., Elephant Butte, NM 2010 - 2011

Vendor Management Liaison: Pirky Barber LLP, Austin, TX 2009 - 2010

Senior Liaison Consultant: KPMG/AT&T, Dallas, TX 2007 - 2009

Senior Management Consultant: Broadlane Inc., Dallas, TX 2005 - 2007

PGA Golf Professional, Head Pro/Tournament Director, FL/CT/NC 2002 - 2005

Senior IT Director: INSURITY (ePolicy), Los Angeles, CA 2001 - 2002

Senior IT Telecom Consultant: Intelient Corp. 1999 - 2001

Senior Project Manager: Richter Systems Inc. Montreal Canada 1998 - 1999

Chief Information Officer: Transencd Services Inc., Atlanta, GA 1996 - 1998

Director, IT Systems & Operations: CIGNA Companies, Atlanta, GA 1991 - 1995

Director IT & Network: HBO MCKESSON, Atlanta, GA 1990 - 1991

IT System Engineer: IBM Corporation, New York, NY 1988 - 1990

Education & Training

Bachelor of Science, Business Management & Economics, Clemson University

Certified Business Analyst, IP Survey Services, Chicago, IL

Scrum Master Certification (In-Progress), VMEdu

Project Management Professional (PMP) Certification (In-Progress), PMI

Professional Affiliations

Member, Project Management Institute (PMI), Seattle, WA

Member, National Society of Black Engineers (NSBE), Denver, CO

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