Data Entry Public Safety

KH

KEEGAN HOLLAND

**********@*****.*** +1-346-***-**** North Little Rock, AR 72116

Resourceful Fire Dispatcher known for high productivity and efficient task completion. Skilled in emergency communication protocols, incident management systems, and geographic information systems. Excel in critical thinking, decision-making under pressure, and clear communication to manage complex emergencies effectively. Catering

Cashiering

Cleaning Experience

Journalism

Supervising experience

POS

Food Preparation

Safety plans

Leadership

Restaurant experience

Management

Food Service

Training delivery

Materials handling

Cash Handling

Cooking

Conflict management

Basic math

Microsoft Excel

Cash register

Communication skills

Interviewing

Kitchen Experience

First aid

GPS

AI

Computer skills

Moving

Customer service

Typing

Project management

Driving

Shift Management

Baking

Organizational skills

Food Safety

Research

Emergency response coordination

Effective communication

Critical Decision-making

Radio communications

Interagency collaboration

Emergency medical dispatch

Public safety awareness

Accuracy and precision

Patience and calmness

Confidentiality

Quick learner

Stress tolerance

Stress management

Professional demeanor

First aid knowledge

Call management

Emergency protocols

Information gathering

Alarm systems monitoring

Analytical skills

Document calls

Team leadership

Adaptability and flexibility

Unit dispatch

Data entry

Radio frequencies monitoring

Public Safety Procedures

Telephone etiquette

Conflict resolution

Map reading abilities

Radio communication

Disaster recovery

Continuous improvement

Law enforcement collaboration

Critical incident response

Computer-based dispatch systems

Basic life support

Written communication

Critical thinking

Public Safety Software

Rapid needs assessment

Summary

Skills

Data entry accuracy

Incident documentation

Situational awareness

Team collaboration

Mapping software utilization

Problem assessment

Incident command system

Fire dispatching protocols

Fire alarm monitoring

Call prioritization

Computer-aided dispatch

Crisis intervention

Providing clear directions

Flexible schedule

Data analysis

CPR and first aid

Time management

Relationship building

Crisis communication

Goal setting

Verbal and written communication

City of Little Rock Little Rock, US

Fire Dispatcher

08/2024 - 08/2025

Fire dispatcher certified and 911 telecommunicator. Operated radio communication systems to coordinate emergency response teams.

Monitored multiple emergency lines to receive and prioritize calls for assistance.

Documented incident details accurately for record-keeping and reporting purposes.

Collaborated with police and medical services to ensure timely responses to emergencies.

Maintained situational awareness of ongoing incidents using mapping software tools.

Provided clear instructions to callers during high-stress situations for effective support.

Tracked daily activities of fire department personnel utilizing an automated system.

Assessed incoming requests for service and determined most appropriate response.

Ensured accuracy of data entry into computer systems used for tracking incidents.

Reviewed and updated emergency protocols to enhance operational efficiency regularly.

Conducted pre-fire planning research and compiled maps of hazardous areas.

City of Little Rock Little Rock, US

Emergency Telecommunicator

08/2024 - 08/2025

Chick-fil-A Tomball, US

Back of House Team Member

02/2024 - 04/2024

U.S. Department of the Navy Great Lakes

Naval Training Center, US

Active Duty Military

08/2023 - 11/2023

I served Active Duty for 3 months and was generally discharged and placed on medical leave for 60 months with the ability to rejoin military service in a different branch after 6 months of my medical discharge. Pizza Hut Brinkley, US

Crew Member

07/2023 - 08/2023

As a crew member, I specialized in food industry and safety, customer care and satisfaction, and food services (cooking, baking/delivery/service). I resigned in order to fulfill my military orders.

Experience

McDonald's Brinkley, US

Team Member

05/2022 - 07/2023

As a team member, my primary tasks were to ensure that all food was prepared well and safely, clean the areas assigned by the current shift manager, and conduct safe, quick, and accurate orders and financial transactions. I Resigned in order to go someplace else and advance my experience in leadership and management.

University of Maryland Global Campus Hyattsville, MD Bachelor of Science

05/2025 - Current

Brinkley High School Brinkley, AR

High school diploma

05/2023

English, Expert

Food Handler Certification, October 2022 to October 2024 Top Secret Clearance

Secret Clearance

CPR Certification, October 2022 to October 2024

Driver's License, August 2023 to February 2024

State Issued Driver's License

First Aid Certification

Work Permit: Authorized to work in the US for any employer United States Navy, United States, Veteran, 08/01/23, 11/30/23, While at the US Navy Recruit Training Command, I was given the orders to fulfill my training and stick to military bearing at all times. This meant following all laws and regulations, and abiding by the orders given to me by those appointed over me. As far as responsibilities, I was tasked with Security Watch (with a firearm), recruit administration (Yeoman [medical, dental, & general]), supply management, teamwork & safety, and most importantly, defense, security and safety. Education and Training

Languages

Certifications

Personal Information

Military Service

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