Quality Assurance Qa Consultant

Priya Sharma

***, *** ****** ****,

Brampton, Ontario L6Y 3S8

Tel: Home 905-***-****

Email: *****************@*****.***

https://www.linkedin.com/in/priyasharmacanada/

Objective:

Detail-oriented and results-driven professional seeking a challenging role in quality assurance where I can leverage my expertise to drive operational efficiency, system optimization, and business success. Eager to contribute to a dynamic team supporting innovative financial solutions and regulatory compliance.

Summary:

Experienced QA Director with over 16 years in Financial, commercial and syndicated lending environments. Proven ability to lead end-to-end test cycle and collaborate with business and IT teams to deliver scalable lending solutions. Skilled in end-to-end QA lifecycle management, testing, documentation, and regulatory compliance.

Knowledge of information technology hardware, software, and relevant methodologies for effective evaluation. Expertise in systems development methodologies, techniques, business management principles, information technology planning principles and practices, industry trends and applications of information technology.

Awareness and practical application of systems development methodologies, techniques, business management principles, information technology planning principles and practices, and industry trends related to information technology.

Detailed knowledge of requirements gathering practices, system integration testing (SIT), user acceptance testing; Strong knowledge of current software quality assurance best practices & methodologies.

Lead, create, execute UAT test cases based on Wealth management domain and AWS workflows for various wealth management process and workflows. QA experience with Wealth domain knowledge

Hands on experience in understanding wealth domain business requirements and identify E2E Test scenarios. Create Test cases, scenarios, Conditions, Data set-ups covering all E2E Test scenarios

Experience with automated testing tools and creating repeatable, maintainable, automated test suites.

Solid in-depth analytical skills to assess business requirements, identify the strengths and weaknesses of proposed solutions, and develop effective testing strategies.

Develop, own, and execute the end-to-end quality assurance strategy at League and oversee all aspects of testing for solution delivery to customers

Work directly with key customers on test strategy, test planning, and quality improvement efforts

Coach and manage a team of QA analysis and test engineers to achieve consistently high performance on solution delivery

Manage staffing including staff augmentation vendors to balance cost and quality outcomes

Partner with engineering peers to communicate and escalate progress on test coverage and defect resolution to ensure project success

Own and develop end-to-end testing systems and processes, leveraging AI, to increase both solution quality and delivery efficiency

Define and track key quality metrics, and facilitate project retrospectives and root cause analysis to drive continuous improvement throughout the engineering lifecycle

Lead or influence internal initiatives to improve planning, engineering and testing practices throughout the engineering lifecycle

Leverage AI to streamline testing activities to increase team productivity

Core Competencies

QA/Test Lifecycle Management

Functional, SIT, Load /Performance, Business Level/Sanity, UAT Testing

Business Requirements Gathering

Regulatory & Compliance Reporting

Agile & Waterfall Methodologies

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Work Experience:

QA Program Director – IGM Financials, Toronto

Transfer Modernization Project: June 2024- Dec 2024 (contract)

Collaborated with business stakeholders to gather high-level requirements and translate them into actionable insights for the testing team.

Oversaw scheduling, monitoring, and coordination with developers to ensure test coverage aligned with business requirements.

Facilitated cross-functional meetings between developers and testers to support alignment, clarify scope, and address testing needs.

Tracked team progress, ensured resource allocation was adequate, and escalated blockers or risks to senior management when needed.

Led daily UAT status calls with onshore and offshore teams; managed defect triaging and ensured JIRA and Confluence were consistently updated with defect aging, testing metrics, and risk reports for senior leadership.

QA Director– Tech Mahindra, Toronto Jan 2021 - Feb 2024

Client: Nissan Group Canada Jan 1 2023 – Feb 2024)

Coordinate, plan, and manage testing support and protocols.

Facilitate conversations with stakeholders to ensure IT standards and business demands are effectively aligned.

Work closely within IT and IT-related projects, by supporting the coordination, planning, controlling, and tracking of testing support activities.

Have coordinated, planned and managed testing plan, and managed testing support and protocols for the Plug and Charge project for Nissan, ensuring alignment with functional requirements and project goals.

Managed offshore QA/UAT teams in developing test scenarios and cases based on user stories and APIs for each sprint; conducted peer reviews and final validations with the Product Owner.

Executed and oversaw both manual and automated testing for UI and APIs (SOAP/REST), utilising tools such as Postman and AWS Cloud environments.

Led performance testing initiatives using JMeter, and performed mobile testing across iOS and Android platforms to ensure optimal functionality and user experience.

Collaborated with other business units to provide organization-wide governance and guidance as needed to assist business-driven QA activities such as User Acceptance Testing (UAT), and Post-Deployment Validation.

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Client: Scotia Bank (Jan 2021 – Dec 2022)

QA Director - Tata Consultancy Services Toronto Jul 2016 – Nov 2020

Client: RBC Toronto. (Sept 2019 – Nov 2020)

QA Site Test Manager for the TLM project, leading the team to ensure effective QA and UAT processes.

Introduced new processes and spearheaded continuous improvements based on QA and UAT requirements.

Worked closely with the Application Support Analysts (ASA) to provide technical expertise and guidance in implementing the best industry testing practices that will improve the efficiency and effectiveness of our current application testing environment.

Led end-to-end testing for 320 TLM reports, covering test execution across Central 1, FIs, Banking Hosts, and Interac.

Conducted manual and automated UI and API testing, as well as mobile testing on iOS and Android platforms..

Client: CIBC Toronto (Aug 2018 – Sept 2019)

As QA/UAT Test Engineer, lead Agile projects, creating, leading and managing the applications, attending daily standup calls, creating test scenarios, test cases based on the user stories.

Worked on RIF, RSP, RESP and TFSA account rules and processing and Experience with year-end tax reporting and tax slip generation: T3, T5, T5008, T4RSP, T4RIF, T4A and contribution receipt.

testing (IOS and Android).

Performed data reconciliation through TSYS application.

Worked on many scenarios, including Loan lending, GL accounting, Card authorisation, Card Maintenance, options, etc.

Client: Ontario Teacher's Pension Plan (Oct 2017 – July 2018)

Managed the Findur loan upgrade application v16 from v10 in different environments.

Managed Test Approach. Test Strategy. in UGDIT environment, defect logging.

Defect meetings, involved in the defect triage, provided weekly status to all

Daily standup meetings for any updates related to the project

Client. Interac Association and Axcysys (July 2017 – Oct 2017)

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QA Specialist for International Cross-Border and Domestic Projects, overseeing comprehensive testing cycles.

Coordinated end-to-end test activities across Central 1, FIs, Banking Hosts, Guidewire, and Interac platforms.

Managed ISO message validation and test data creation for MTD file generation based on data specifications.

Participate in the coordination of all end-to-end test cycles involving Central 1, FIs, Banking Hosts, Guideware testing and Interac

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Client: BMO Financial Group. (August 2016- April 2017)

Responsible for creating test cases and detailed test scripts based on the entire Test Scenarios.

Managed end-to-end QA activities for LoanIQ implementation and upgrade projects, including test planning, execution, and reporting.

Validated loan booking, servicing events, fee accruals, and repayments for accuracy across syndicated loan deals.

Supported data migration validation and parallel run comparisons to ensure integrity during system cutovers.

Strictly adhere with the Agile Methodology, attend daily Scrum Meetings and closely interact with the Scrum Masters to discuss testing status, defect status and resolution for continuous improvement in the process.

IT /QA Director - (Independent Contractor) June 2012-July 2016

Assist in defining the department’s testing methodologies and quality control standards. Use and develop troubleshooting tools and methodologies that minimize the turnaround time of issue identification.

Sponsors the Automated Testing initiatives with the objective to realize efficiencies in testing while improving overall testing coverage

IT QA Director March 2011 – March 2012

TD Bank Financial Group

Accountabilities and Deliverables:

Support a work environment that promotes customer service, quality, innovation and teamwork.

Work closely with business partners to help develop business concepts, understand their IT needs and lead a team to propose and deliver solutions.

Manage Client Applications, including Trade Finance, Trade 360 Degree and TSYS systems.

Accountable for release coordination between Project Managers and change governance in Android, IOS, and browser (web) platforms and data processing on TSYS.

Helped develop new software configuration management process to improve overall software release process.

Have managed a team of 10 resources, both offshore and onshore (offshore IBM resources in India).

SR. QA Director Sep 2009 - Feb 2011

Direct Energy, Texas & Toronto.

Accountabilities and Deliverables:

Implemented LoadRunner to ensure applications meet performance standards.

Implement ongoing quality improvement processes working with interdepartmental teams, including release management.

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Onsite QA Director - Aithent Canada Inc. Jan 2005 – Aug 2009

Clients – CIBC, NY Transit

Accountabilities and Deliverables:

Coordinated and managed QA team at the client site, overseeing resource planning, task distribution, and progress monitoring.

Reviewed and optimized processes to ensure alignment with CMMI standards for all releases.

Developed and managed testing budgets and cost estimates for process improvement and support initiatives.

Led day-to-day operations, including hiring and resource management, to meet project demands.

Collaborated with clients and cross-functional business leaders to drive project success.

Identified and implemented risk mitigation strategies, managed budgets, and provided regular progress reports to stakeholders.

Provide Budget and costing for testing and process improvement efforts and support.

Management of day-to-day activities, hiring and managing resources as required.

Work collaboratively with clients, business leaders across our organization.

Offer solutions for risk mitigation, manage the budget and report progress to stakeholders.

EDUCATION:

PMP Course (Bay 3000 Corporate Education).

CSTE, CSQA Certification courses

Diploma in E-Commerce.

B.COM (HONS) Magadh University

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