Medical Receptionist Care Coordinator

Chelsy Kemp

Round Rock, TX *****

*********@*****.***

+1-346-***-****

Professional Summary

Results-driven patient care coordinator with 10 years of experience in medical receptionist roles, utilizing administrative skills to maintain patient records and ensure HIPAA compliance. Proficient in EMR systems and skilled in insurance verification, medical scheduling, and office management. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Medical Receptionist

Anthony Medical and Chiropractic Center-Round Rock, TX August 2024 to Present

• Managed front desk operations, including greeting patients, scheduling appointments, and answering phone calls

• Verified patient insurance information and collected co-pays and payments for services rendered

• Maintained accurate electronic medical records (EMR) by updating patient demographics and medical history

• Responded promptly to patient inquiries regarding appointment availability, clinic hours, and general inquiries about services provided

• Ensured waiting area cleanliness by organizing magazines, sanitizing surfaces regularly, and restocking supplies as needed

• Managed confidential patient information according to HIPAA regulations while maintaining utmost professionalism at all times

• Provided administrative support such as filing documents, scanning records into EMR system, and managing incoming/outgoing mail

Driver

Walker's Crew Change Services-Mobile, AL

March 2017 to July 2024

• Transporting Maritime Employees to and from their vessels.

• Atleast 1000 miles per week

• Twic card for entering plant facilities

• Dock access

Patient Care Coordinator/ in office technician

DR. MAGDY ABDELSAYED (Urology)-Baytown, TX

August 2002 to April 2012

• Maintaining patience accounts

• Sending out monthly statements

• Entering patient payments into the account

• Filing

• Answering phones

• Verifying insurance

• Assisted in multiple in office procedures

• Scheduling

Education

High school or equivalent in All

Robert E Lee High School-Baytown, TX

August 1998 to May 2002

Skills

• Phone triage

• Accounts Receivable

• Grocery store

• Multi-line phone systems

• Cash handling (10+ years)

• 10 key typing

• Management (6 years)

• Benefits administration

• Bookkeeping

• Appointment scheduling (10+ years)

• SAP

• CRM software

• DME

• Calendar management

• Phone answering

• Telecommunication

• Working with people with autism

• Customer service (10+ years)

• Customer relationship management

• Managed care

• Events management

• Athenahealth

• Bartending (10+ years)

• Van driver

• Computer literacy

• Analysis skills

• Administrative experience (10+ years)

• VPN

• Microsoft Word

• Clinic (10+ years)

• Answering Phones

• Public relations

• Medical collection (10+ years)

• Time management

• Data entry (10+ years)

• Delivery driver experience (2 years)

• Microsoft Outlook

• Microsoft Powerpoint

• Intake (10+ years)

• School experience

• Accounts Payable

• Medical Receptionist

• Guest relations

• Driving

• Microsoft Access (5 years)

• Personal assistant experience

• Medical Terminology

• Medical billing

• Computer skills (10+ years)

• Adobe Acrobat (10+ years)

• Clerical experience

• Microsoft Excel

• Phone etiquette (10+ years)

• Private practice

• Sales

• Microsoft Exchange

• Customer communication (10+ years)

• Hotel experience

• English (10+ years)

• Direct sales

• Google Docs

• Supervising experience (6 years)

• QuickBooks

• EMR Systems

• Medical Scheduling

• Medicare (10+ years)

• Typing

• Medical administrative support

• Care plans

• Work ethic (10+ years)

• Family medicine (1 year)

• iOS

• Patient service

• GPS

• Office Management

• Serving (10+ years)

• Editing

• Call center (10+ years)

• Patient care (10+ years)

• Primary care

• Communication skills (10+ years)

• Word processing (10+ years)

• Customer support

• Meditech

• Microsoft Office

• Guest services

• Search engines

• Writing skills (10+ years)

• Medical Office Experience

• Software troubleshooting

• Call center management

• Box truck

• Cold calling (3 years)

• Mobile applications

• EHR systems

• Executive administrative support

• Restaurant experience

• Hospitality

• Google Suite

• Patient interaction

• Insurance Verification

• Customer retention (10+ years)

• ERP systems

• Leadership

• Cash register (10+ years)

• Office experience

• Urology

• Medical Records

• Math

• Employee orientation

• Front desk (10+ years)

• Windows

• Organizational skills (10+ years)

• Retail math

• Heavy lifting

• Order entry

• POS (10+ years)

• EMR/EHR

• Teamwork

• Vital signs (10+ years)

• Greeting customers (10+ years)

• Basic math

• Inside sales

• Slack

• HIPAA

• Filing

• Attention to detail (10+ years)

• Patient referrals

• Client services

• Written communication (10+ years)

• Operating systems

Languages

• American Sign Language

Certifications and Licenses

Non-CDL Class C

Driver's License

Contact this candidate