Store Manager Customer Service
Resume:
Teresa Lickert
Richmond, TX *****
***************@*****.***
Authorized to work in the US for any employer
Work Experience
Personal Nanny
The Jarrell and Medrano Family-Richmond, TX
December 2023 to Present
• Assisting the mother of the child, an infant, with daily chores and housework
• Caring for the child while the mother recovered after delivery and after the mother returned to her place of work
• Scheduling appointments for the child or mother and traveling with the mother to these said appointments
• Running errands around town for the family such as grocery shopping or picking up the dry cleaners General Manager
Lickert's Cleaning Services-Richmond, TX
January 2011 to March 2024
• Discussed and developed affordable rates and fees with information provided by clients
• Performed routine cleanings and maintenance on the homes of clients
• Inspected the homes of clients to ensure the utmost service was provided before concluding the job
• Ensuring the satisfaction of the client and securing their business as a customer Preschool Teacher
Grandma's House Daycare-Houston, TX
August 2014 to June 2016
• Developed and implemented educational activities for children attending the daycare assigned to the classroom roster
• Motivated, encouraged, and fostered a healthy, amiable environment for the children in the class
• Established and strengthened the children's desire to learn and overall fueled their curiosity about the world around them
• Supervised and monitored any changes in the children's emotions and behaviors Assistant Store Manager
Denison oil-Laurel, MS
March 1998 to August 2010
• Assisted store manager in overseeing daily operations, including inventory management, staff scheduling, and customer service
• Collaborated with the store manager to develop and implement effective merchandising displays to drive sales
• Trained and mentored new employees on company policies, procedures, and customer service standards
• Resolved customer complaints or concerns promptly and effectively to maintain high levels of customer satisfaction
Education
High school diploma
Magee High School-Magee, MS
August 1983 to May 1986
Skills
• Residential Cleaning
• Communication skills
• Infant Care
• Caregiving
• Childcare
• Interpersonal skills
• Cooking
• Babysitting
• Time Management
• Appointment scheduling
• Nannying
• English
• Cashiering
• Toddler Care
• Serving Experience
• Critical thinking
• Experience with children
• Teaching
• Organizational Skills
• Early Childhood Education
Certifications and Licenses
First Aid Certification
AED Certification
CPR Certification
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