Human Resources Employee Relations

Tracy Arthur-Stricklin

*** ******* ******

Barboursville, West Virginia 25504

727-***-**** ************@*****.***

Career Summary:

Versatile and results-driven professional with comprehensive experience across all core areas of Human Resources, including recruitment, employee relations, benefits administration, and payroll management. Proven background in accounting, sales and marketing, fundraising, advertising, cost analysis, and office operations. Technically proficient in Microsoft Office Suite, Adobe, QuickBooks, Kronos/UKG, Paylocity, Paycor, Great Plains, and PeopleSoft.

Education:

AA - Business Administration & Management

AA - Data Management & Analysis

Prospect Hall College, Hollywood, Florida

Graduated 1990

Professional Experience:

Sandy’s Gaming & Racing 7/2023 to Present

Ashland, Kentucky

Human Resources /Director – Report to Board of Directors

Proven leader overseeing all aspects of employee relations, labor compliance, benefits administration, and organizational engagement across multi-property operations. Dedicated to creating a positive and inclusive workplace culture grounded in fairness and respect.

Key Responsibilities & Accomplishments:

Directed employee relations and engagement initiatives, including conflict resolution, investigations, grievances, mediations, arbitrations, and labor negotiations.

Ensured consistent application of company policies, advising leadership and staff to maintain a fair and compliant work environment.

Partnered cross-functionally with department heads to enhance internal service delivery and operational efficiency.

Coordinated employee and supervisory surveys; analyzed results to drive continuous improvement and performance coaching.

Administered benefit communications, open enrollment sessions, and managed leave of absence processes (FMLA, ADA, medical leave).

Interfaced with federal, state, and local agencies (EEOC, DOL, Unemployment); led internal investigations and responses as needed.

Conducted focus groups, roundtables, and climate surveys, providing actionable insights to executive leadership and the Board of Directors.

Oversaw all aspects of recruiting and onboarding, including assessments for internal and external candidates.

Managed payroll operations and benefits packages using UKG Ready and QuickBooks, ensuring compliance with state and federal regulations.

Negotiated with third-party vendors to secure competitive benefit offerings and resolve plan issues.

Supervised HR staff in accordance with company policies—interviewing, hiring, training, performance reviews (30/60/90 days), and disciplinary action.

Developed and tracked SOPs, HR budgets, and strategic reporting presentations.

Led implementation of new HRIS systems, increasing process automation and data accuracy.

Spearheaded safety initiatives and chaired the Safety Committee in partnership with Security & Surveillance.

Created and administered profit-sharing, employee wellness, incentive, and performance management programs.

Conducted market research to optimize compensation and benefits, aligning with industry trends and competitor benchmarks.

Structured and optimized a multi-property HR compendium to maximize organizational value and employee satisfaction.

United Talent Staffing Services 2013 to 7/2023

Hurricane, West Virginia

Regional Onsite Human Resources Manager & Talent Acquisition Manager

Dynamic HR leader with comprehensive experience in full-cycle recruitment, employee relations, compliance, and operational HR strategy across multi-state corporate manufacturing accounts (WV, GA, KY). Known for aligning business goals with effective human capital solutions.

Key Responsibilities & Achievements:

Led end-to-end recruitment efforts across Sales, Operations, and corporate departments, utilizing traditional and innovative sourcing strategies, regional recruitment plans, and strong partnerships with external recruitment firms.

Oversaw HR operations for large-scale manufacturing accounts, managing onboarding, coaching, performance improvement plans, annual reviews, KPIs, payroll, time and attendance, compensation programs, and employee benefits (FMLA, STD, LTD, PTO, Workers’ Compensation, and Unemployment).

Ensured strict compliance with federal and state employment laws and client-specific policies and procedures.

Negotiated employment contracts and vendor agreements to support talent and business needs.

Developed and implemented strategic recruitment initiatives to attract top talent, including executive and specialized positions, using social media, job boards, referrals, and job fairs.

Cultivated a proactive talent pipeline of active and passive candidates, aligning sourcing methods with current and future business needs.

Acted as liaison between hiring managers and recruitment partners; screened applicants, conducted interviews, made recommendations, and oversaw corporate-level hiring.

Designed and managed employee referral and incentive programs to drive engagement and retention.

Coordinated pre-employment and random drug screening, background checks, and candidate communications throughout the hiring process.

Tracked and reported recruitment KPIs and staffing metrics to improve hiring performance and workforce planning.

Oversaw safety compliance and led Safety Committees, managed injury reporting and staff education.

Directed all unemployment claims and compliance activities across WV, OH, KY, PA, GA, and IN.

Led onboarding and training programs; assessed training needs and developed tailored solutions.

Managed and trained onsite HR specialists; played a key role in launching operations in new locations.

Controlled recruitment budgets and monitored expenses to ensure cost-effective operations.

Supported marketing and advertising strategies to enhance employer branding and candidate attraction.

Engaged with third-party organizations (colleges, military, etc.) to expand talent networks.

Contributed to business growth through regional sales support in the Midwest, North, South, and East.

The Lasik Eye Center 2007-2013

Clearwater, Florida

Senior Human Resources Manager

Strategic HR leader supporting a 12-member Board of Directors and overseeing multi-location staff operations in a fast-paced, confidential environment. Trusted to manage sensitive matters with discretion, sound judgment, and professionalism.

Key Responsibilities & Achievements:

Directed daily HR operations across three office locations, including full-cycle recruitment, onboarding, benefits administration, annual performance reviews, and bi-weekly payroll processing.

Collaborated with the Administrator on budgeting and cost analysis for an organization generating over $1M in annual revenue.

Negotiated and managed relationships with external vendors for both personal and business services.

Served as a key liaison to executives, clients, and stakeholders, maintaining a high level of professionalism and discretion.

Coordinated complex domestic and international travel arrangements, including flights, accommodations, and ground transportation.

Managed petty cash disbursements and reconciliations for all office locations.

Supported the development and launch of new satellite office(s), contributing to operational expansion.

Worked closely with legal and accounting teams to ensure timely completion of monthly, quarterly, and annual tax filings for five personal properties and the business.

Organized high-profile meetings and events, including monthly partner meetings, trade shows, and roundtables for up to 400 attendees, preparing all necessary materials and logistics.

Fully managed a secondary consulting firm owned by the President, overseeing all administrative and operational functions.

Neuromed, Inc. 1989-2007

Ft. Lauderdale, Florida

Human Resources Manager

Medical Manufacturer was sold to Quest Medical. Assist President/CEO, in day-to-day operations, along with the communication and direction from the Vice President of Operations and the Vice President of Finance.

Key Responsibilities & Achievements:

Oversee all human resources needs (recruitment, orientation, background checks, health and welfare, development of employee policy and procedures manual, all disciplinary matters, FMLA, etc.).

Preparation of all weekly, monthly, quarterly and yearly financial (cost analysis summary), in-house payroll, invoicing and a variety of projects simultaneously in a fast paced environment.

Maintain and develop monthly officer’s personal expenses and company expenses.

Handle all petty cash disbursements and deposit coordination, maintain and develop travel vouchers, coordinate corporate travel arrangements, vendor and customer negotiations, preparation and presentation of all contracts with clients.

Coordinate all staff meetings, including the recording of all meeting minutes. Develop and maintain an accurate filing and record keeping system(s).

Assist with other aspects of the Company’s business, such as the Sales & Marketing Department as well as the planning and coordination of outside non-profit agency(ies).

Generate and transcribe a heavy daily flow of dictation and the recording of minutes for financial, executive, staff meetings.

Other responsibilities included, but not limited to, performing other work-related duties as assigned, along with the supervision of secretarial staff and seasonal employees.

Continuing Education/Certifications:

American Staffing Association - Certified Staffing Professional

Member of SHRM

Member of WiM (Women in Manufacturing Leadership)

Huntington Regional Chamber of Commerce Leadership Program – Graduated June 2025

Huntington Regional Chamber of Commerce - Women In Business

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