Social Media Data Capturer

Alice Mpholo

n Midrand, South Africa )n ************@*****.*** n +27-65-722-**** n

linkedin.com/in/alice-mpholo

Professional Summary

Versatile communications and media professional with over 9 years of experience in journalism, corporate communications, and administrative support. Skilled in producing accurate and engaging content for print and digital platforms, managing office operations, and coordinating media and PR campaigns. Combines strong storytelling ability with organisational skills to deliver effective communication strategies and streamlined office processes. Professional Experience

Communications Officer Enterprises UP May 2022 – Sept 2024

- Reviewed and proofread internal and external communications to support strategic business objectives.

- Developed creative strategies for improving customer awareness of services and offerings.

- Produced company documents, memos, and tenders while ensuring brand and style consistency.

- Managed social media platforms, websites, and blogs to enhance engagement.

- Organised PR events, business conferences, and open days to promote partnerships and new ideas.

- Monitored performance metrics across social and web platforms to support decision-making. Tech/ICT Journalist Digital Focus Magazine Apr 2021 – Apr 2022

- Reported on technology and ICT trends, profiling SMEs and young professionals in the industry.

- Conducted interviews with industry leaders and built a strong professional network.

- Created and managed the magazine’s social media platforms to grow readership.

- Attended summits, networking events, and media briefings to produce timely stories. Journalist Roodepoort Record (Caxton Community Papers) Aug 2014 – Jul 2015

- Produced accurate, concise reports on community developments within strict deadlines.

- Built community contacts to maintain a steady flow of stories.

- Promoted stories across social media platforms to increase readership.

- Travelled to cover local events and conducted interviews on the ground. Senior News Anchor YFM Mar 2013 – Jul 2014

- Anchored and produced daily news content for broadcast across multiple platforms.

- Covered major national events including Nelson Mandela’s funeral and the Oscar Pistorius trial.

- Interviewed guests in studio, on-site, and remotely while meeting tight deadlines.

- Adapted to programming changes quickly while maintaining broadcast accuracy. Education

BA in Creative Writing University of South Africa 2024 – Present National Diploma in Journalism Tshwane University of Technology 2011 – 2013 Key Skills

- News Reporting & Feature Writing

- Digital Content Creation

- Editorial Planning & Coordination

- Internal & External Communications

- Office Administration & Coordination

- Data Entry & Document Management

- Interviewing & Research

- Brand Messaging & Storytelling

- Social Media & Web Content Management

- Content Strategy & Development

- Microsoft Office Suite & Outlook

- Adobe InDesign, Illustrator, Canva

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