Patient Care Home
Resume:
Andrea Renee Morton
Amherst, Ohio 44001
***************@*****.***
HIGHLIGHTS OF QUALIFICATIONS
Level-headed care provider who remains calm and effective in extremely difficult and stressful situations. Committed to helping patients maintain the highest possible level of independent living. Highly dependable and compassionate, strong belief in importance of companionship and support
CORE QUALIFICATIONS
Extremely organized and efficient
Reliable and punctual
Very familiar with all aspects of home care
Able to deliver basic medical assistance until qualified technicians arrive
Able to keep a calm demeanor in all situations
Strong sense of responsibility to each patient
Enjoys bonding with long-term clients
EMPLOYMENT
Martin’s Residence, Garfield Heights, OH-FEBRUARY 2023 – JULY 2025
Home Care Companion
Responded appropriately to the physical and emotional needs of patient. Helped patient move in and out of bed, wheelchair and automobile. Scheduled and accompanied client to medical appointments. Obtained household supplies and ran daily errands; cooked appetizing and satisfying meals and snacks. Maintained a clean, healthy and safe environment.
Goldsby’s Residence, Cleveland Heights, OH- FEBRUARY 2021 – FEBRUARY 2023
Home Care Companion
Performed light housekeeping and other household chores such as meals preparation, washing clothing and dishes. Ran errands such as grocery shopping. Planned and scheduled appointments and social activities. Provided transportation to appointments and other activities.
Defense Finance Accounting Services, Cleveland, OH–May 2008 - JANUARY 2021
Military Pay Technician (September 2012 – January 2021)
Established, maintained, reviewed closed payroll accounts for retired armed forces personnel. Researched and applied prior pay laws, regulations, and entitlements to resolve questions of entitlement to additional retired pay compensation. Processed all administrative correction, advancements, retired account statement audit request, severance pay, temporary disability to permanent disability, 1099R request, and review applications to determine the cost of Survivor Benefit Plan coverage; or establishes gross retired pay for retirees/veterans.
Contact Service Representative (May 2008 – September 2012)
Received, investigated, analyzed, and responded to inquiries (received by phone and in writing) concerning all facets of military pay including retired and annuitant pay, voluntary separation benefits, allotments, survivor benefits plan, former spouses, active duty, and reserve pay. Developed solutions for customers’ problems, many of which were time-sensitive and/or high visibility. Frequently interpreted technical pay regulations and explained the information in layman’s terms to customers. Delivered positive customer experiences by consistently providing reliable, accurate, and cost-effective products and services.
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EDUCATION
Ursuline College - Pepper Pike, Ohio – JANUARY 4, 2012
Bachelor of Arts Degree in Business Management
Cuyahoga Community College - Highland Hills, Ohio – MAY 16, 2002
Associate of Arts Degree
CERTIFICATION
American Heart Association / Heartsaver- First Aid - June 2024 through June 2026
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