Guest Service Customer Satisfaction

Abina Limbu

Dubai, UAE 052******* ************@*****.***

Professional Summary

Energetic Waitress & Cashier with 5+ years of hospitality experience in Dubai’s fast-paced restaurants and supermarkets. Skilled in guest service, upselling, and cash handling, with a proven record of increasing customer satisfaction and supporting smooth daily operations. Adept at managing high-volume service while maintaining professionalism and teamwork. Key Skills

- Guest Service & Customer Satisfaction

- Food & Beverage Service

- POS System & Cash Handling

- Upselling & Cross-Selling

- Food Hygiene & Safety Standards

- Fast-paced Service & Multitasking

- Front of House Operations

- Team Collaboration & Staff Training

Work Experience

Waitress & Cashier – Wemart, Dubai, UAE (2019 – 2025)

- Delivered fast and friendly service to 300+ daily customers in a busy retail café.

- Consistently maintained 98% order accuracy using POS systems.

- Increased beverage sales by 15% through upselling techniques.

- Trained and mentored 3 new staff members, ensuring smooth onboarding. Waitress & Cashier – Arizona Café, Dubai, UAE (2017 – 2019)

- Assisted in handling AED 3,000+ daily cash transactions with zero errors.

- Recognized by management for excellent customer feedback.

- Supported kitchen and bar staff to maintain fast service during peak hours. Education

Higher Secondary School – Laxmi Narayan School

Languages

- English – Fluent

- Hindi – Fluent

- Nepali – Native

Contact this candidate