Program Manager Financial Planning

Jessica Arellano Charlotte, NC 571-***-**** *******.*.********@*****.*** LinkedIn

Extensive experience leading large & complex strategic initiatives, programs, teams, and projects Strategic Planning & Execution OKRs KPIs Reporting Communications Executive, Stakeholder, & Team Alignment Budget Management Financial Planning Change Management Organizational Design Project & Program Management Workforce Planning Leadership Development Crisis Management Executive & Decision Support Culture & Team Building Risk Management Data Analytics Professional Experience

Tilson 10/2022 -Present

Senior Program Manager, HR Ops & HRBP

• Redesign HR operations to scale with 2X headcount growth, driving process improvement across compliance, insurance, legal, HRIS/Workday, recruiting, onboarding, and performance management.

• Develop scenario-based New Manager Training to build leadership capacity in active listening, crucial conversations, performance management, and career development; resulting in a 50% increase in attendance and a 33% improvement in employee satisfaction.

• Build out the HR PMO, leading the selection, adoption and rollout of Monday.com; earning 100% adoption through an org-wide training program, easy to use templates, and demonstrating rapid value

• Lead the Internship, DoD SkillBridge, and Co-op Programs across recruiting, program strategy, design, and participant experience; gearing program strategy to build out the workforce with in-demand, hard to find skills and certifications.

• Develop organizational change strategies to support workforce reallocations and downsizing, creating cross- functional alignment, project plans, communication strategies, and tools to minimize attrition and preserve company morale.

• Partner with Regional Sales, IT, Consulting, Construction leadership to develop, execute and evolve the workforce strategy and roadmap with aligned recruiting, L&D, and incentive programs. Pentagon, US Department of Defense 07/2021-09/2022 Chief of Staff to the Commandant of the Marine Corps & Member, Joint Chiefs of Staff

• Managed USMC first line response for the 911, “always ready” rapid response branch of the US military across land, sea, and air; conducting situation intake, data gathering, risk assessment, communication, and prioritization, ensuring alignment with the Commandant, the Secretary of Defense, Secretary of the Navy, and White House.

• Drove implementation of U.S. Marine Corps 2025 and 2030 Strategic plans, working with leadership to align strategic objectives with personnel capacity planning, global capital improvements, and technology initiatives with clear strategic and tactical meeting agendas, briefing schedules, and communication cadences.

• Planned USMC-wide quarterly executive leadership summits and the annual Leadership Symposium for Generals; mapping topics to strategic planning objectives, pressing geopolitical issues, and OKRs.

• Led emergency geopolitical response planning including executive communication, coordinating response effort and communications across the Cabinet, DoD, White House, and USMC leadership team. Marine Corps, US Department of Defense 04/2018-06/2021 Program Manager, Workforce Strategy

• Managed the annual $480M personnel budget by monitoring spend and working across USMC recruiting to adjusting incentives, quotas, OKRs and strategic objectives to successfully recruit 5k clearance pre-screened cybersecurity, intelligence, and IT personnel.

• Owned the strategy and execution to grow Cybersecurity headcount 10X to 1200 personnel, achieving the aggressive goal by developing strong relationships with feeder orgs, finding paths to win hard-to-get recruits and training seats, and ensuring US Congress support through effective communications and reporting. Jessica Arellano

Marine Corps, US Department of Defense, Program Manager, Workforce Strategy, Cont.

• Crafted communications with measurable calls to action for up to 38,500 personnel, experimenting with messaging, incentives, and method to drive engagement across all strategic programs

• Cybersecurity program growth by 10X. We had a strategic goal to grow the Marine Corps Cyber Program. It wasn’t big enough to support the future demand of where the org wanted to grow. Between actives and reserves the program was to grow it by 10X from 100 to 1200 in three years. My job was to lead this project from vision to success.

• Created the Selected Marine Corps Reserve Retention Bonus Program and wrote the policy to target the retention of personnel in high demand, low density job requisitions. The program increased the retention of team leaders with 8-22 years of experience in their field.

• Served as a Marine Corps Leadership Seminar Instructor at Indiana University and North Carolina Central University and led thoughtful, dynamic discussions on leadership, morality, and ethics in six-hour sessions. Marine Corps, Management Division

Chief of Staff to HR Leadership 03/2013-05/2016

• Led a team of HR Generalists in the drafting, editing, and release of policy changes affecting 180,000 personnel serving on active duty.

• Advised executive HR leaders on matters pertaining to exceptions to policy and the retention of personnel on active duty

Senior HR Business Partner / Logistics Group 10/2010-02/2013

• Led a team of HR Business Partners and HR Generalists who provided administrative guidance and support to managers in an organization of 8,000 personnel.

• Managed the group Sharepoint site, total rewards program, the performance management process, and coached leadership on personnel matters, including the conduct of investigations.

• Supervised the execution of hiring panels for government employees in the division.

• Served as a HR team leader in Afghanistan and provided HR support to managers for 800 personnel in a combat environment.

Education

M.S. Management Naval Postgraduate School, 2018, MBA equivalent with emphasis in operations

• Studies in leadership, organizational management, financial management, data analytics, decision-making, and strategic planning

M.A. Intelligence Studies American Military University, 2012

• Studies in intelligence collection including HUMINT, SIGINT, intelligence operations, counterterrorism, cyber intelligence, geopolitics, and national security policy B.S. Political Science, Old Dominion University, 2008 Professional Certifications

Graduate Certificate in Leadership and Ethics, Naval Command & Staff College, 2018

• 40 weeks of study in leadership, decision-making, and strategic management skills for mid- to senior-level military officers and civilian leader

Manager Leadership Course Marine Corps University, 2017

• Exercises and workshops in critical thinking, problem-solving, and leadership Skills and Knowledge Areas

Monday.com, Excel, HRIS, ERP, Coda, Slack, GSuite, Workday, PowerBi, LEAN, Microsoft Project, Stata, SAS, JMP

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