Administrative Assistant United States

Administrative Assistant Candi Gipson

**********@*****.*** 270-***-****

Address

*** ****** ****

Radcliff

40160

United States

Profile

Leasing Specialist with over 5 years of experience managing leasing processes for 300 residential units Streamlined the application review process using a digital tracking system, cutting processing time by 50% and enhancing the applicant experience. Strong relationship-building and market analysis skills offer potential employers a proven approach to boost leasing operations and drive revenue growth.

Demonstrated exceptional discretion in handling confidential and sensitive information, maintaining utmost confidentiality and professionalism.

Proficiently processed expense sheets and invoices, ensuring accurate and timely financial management.

Executed seamless coordination of office procedures, ensuring smooth workflow and optimal efficiency.

Provided top-notch customer service by promptly responding to inquiries and resolving issues, resulting in high customer satisfaction ratings.

Spearheaded the development and enhancement of administrative systems, resulting in heightened productivity and streamlined operations.

Work Experience

Claysville Landing Apartments Elizabethtown United States

Leasing Specialist

01/2025 – present

Oversaw the leasing process for a portfolio of 300 residential units, which included guiding prospective tenants through property tours and application procedures.

Developed and implemented a targeted marketing strategy that increased inquiries by 30%, which led to a higher occupancy rate across the properties managed.

Streamlined the application review process by introducing a digital tracking system, reducing processing time by 50%, helping to enhance the experience for applicants.

Cultivated strong relationships with local businesses and organizations, which facilitated partnerships that contributed to a 20% increase in tenant referrals.

Conducted market analyses to adjust rental rates competitively, leading to a 15% increase in overall revenue within the first year of implementation.

Baptist Health Hardin Elizabethtown United States

Patient Access Coordinator

06/2020 – 12/2024

Baptist Health Hospital

Patient Access Coordinator

Coordinated patient admissions and insurance verifications, which streamlined the intake process and reduced wait times by 20%, helping to improve patient satisfaction scores significantly.

Managed scheduling for over 100 patient appointments daily, ensuring that all teams were aligned and reducing double-booking incidents by 15%, which enhanced overall workflow efficiency.

Developed and implemented a new training program for staff on patient registration protocols, which led to a 30% decrease in registration errors, ensuring a smoother experience for both patients and healthcare providers.

Collaborated with clinical staff to address patient concerns and feedback, which fostered better communication and trust between patients and the hospital, ultimately leading to improved care quality and retention rates.

Blue Sky Self Storage Elizabethtown United States

Office Manager

04/2014 – 07/2020

Streamlined the customer check-in process, which reduced wait times by 30% and improved overall customer satisfaction during peak hours. This change not only made the experience smoother for our clients but also helped us manage staffing more effectively.

Implemented a new inventory management system, which helped track storage unit availability in real-time. This enhancement allowed us to increase occupancy rates by 15%, directly boosting revenue for the facility.

Trained and supervised a team of three staff members, which not only improved their operational skills but also fostered a positive work environment. This training initiative resulted in a more efficient team that consistently met our service goals.

Developed and maintained strong relationships with local businesses, which led to a 20% increase in referrals. By networking within the community, we were able to enhance our brand presence and attract new customers to our storage facility.

Skills

Professional

Strengths

Communication Skills Relationship Building Problem-Solving Adaptability Initiative

Hobbies

Exploring distant lands Getting lost in a good book Capturing moments

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