Customer Service Rep

Devlin Ormsby Resume

PROFILE

Resourceful and dedicated High School graduate with proven leadership as a class monitor, excellent analytical skills, and a demonstrated commitment to providing outstanding customer service. Strong organizational abilities with proven success managing multiple academic projects and volunteering events. Well-rounded and professional team player dedicated to continuing academic pursuits at a collegiate level.

PERSONAL INFORMATION

Address: Contact Info:

Rose Mount 876-***-****

Montego Bay *************@*****.***

St. James

EXPERIENCE:

Job Title,

● Bartender, Ace Sports Bar Tender

● Teleperformance Customer Service Rep

● Intouch cx - Customer Service Rep

● Breathless hotel- front agent

● Event Planner- Wedding, Birthday Party, etc

● Device Technician

● Itel Call Center

• Developed and maintained strong relationships with regular customers, resulting in increased customer loyalty

• Expertly handled cash transactions and accurately balanced cash register at the end of each shift

• Effectively resolved customer complaints and concerns, ensuring customer satisfaction

SKILLS:

Friendly and Outgoing Attitude

Time Management Skills

Excellent Customer Service Skills

Multitasking Skills

Problem-Solving Skills

Good computer skills

Microsoft Excel

Microsoft Office

Google Docs

Microsoft suite

Education:

Heart Trust NSTA -2023-2024

Hopewell High School Graduate With a Diploma

● Specialize in Computer Repair

Coding Course Codingal March- April 2023

Certificate

Certified In Tourism and Hospitality Program by Team Jamaica- May 2024

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