Project Manager

ROCHELLE JUST

Spring City TN 615-***-**** **********@*****.***

Summary

Experienced Project Manager with a proven track record of delivering projects on time, within scope, and under budget. Skilled in Agile, Scrum, and Waterfall methodologies, driving operational excellence and fostering collaboration. Adept at risk mitigation, resource optimization, and stakeholder engagement. Known for delivering high-quality results and inspiring cross-functional teams to achieve organizational goals. Passionate about innovation, process improvement, and delivering measurable success.

Skills

Project Lifecycle Management

Agile and Waterfall methodologies

Risk Management

Change Management

Stakeholder Engagement

Data analysis and reporting

Software Proficiency

Process Optimization

Budgeting and financial oversight

Team leadership

Conflict Resolution

Performance Tracking

Strategic Communication

Negotiation and Persuasion

Cultural Intelligence

Customer-Centric Focus

Experience

Took Time Off to Care for Father 12/2022 to Current Alzheimer's

Effective Time Management: Successfully balanced caregiving responsibilities with maintaining personal and professional development, ensuring that all tasks and commitments were met with high standards.

Problem-Solving: Managed complex situations, including coordinating medical appointments, navigating healthcare systems, and troubleshooting unforeseen challenges with poise and efficiency.

Interpersonal and Communication Skills: Fostered clear and compassionate communication with healthcare professionals, support teams, and family members to ensure the best care outcomes.

Crisis Management: Responded adeptly to high-pressure scenarios, including medical emergencies, by making swift, informed decisions.

Organizational Excellence: Implemented streamlined routines to optimize care delivery, ensuring both physical and emotional well-being for all involved.

Global Communications & Professional Services 02/2022 to 11/2022 Operations Project Manager

Stakeholder Engagement: Orchestrated cross-functional collaboration with C-suite executives, clients, and regional teams to align global communications with business objectives.

Strategic Communication Leadership: Led crisis communication efforts during critical organizational transitions, safeguarding reputation, and maintaining stakeholder trust.

Innovative Content & Campaigns: Produced high-impact content, including white papers, press releases, and corporate videos, enhancing brand authority in competitive markets.

Professional Services Excellence: Consulted on large-scale organizational change initiatives, providing strategic communication insights that ensured seamless transitions and employee alignment.

Technology & Innovation Integration: Deployed cutting-edge communication tools and platforms, streamlining global collaboration, and reducing operational costs by 30%. WOW Cable, Phone and Internet Knoxville TN Market 03/2020 to 01/2022 Construction Project Manager (Remote)

Boosted Market Penetration: Collaborated with sales and outreach teams to develop community-specific campaigns, resulting in a 15% increase in customer retention.

Enhanced Customer Satisfaction: Successfully reduced customer complaint resolution time by 30%, earning recognition for outstanding service delivery.

Optimized Operational Efficiency: Developed and implemented a new installation scheduling system that improved technician productivity by 20% and reduced missed appointments.

Technology Deployment: Led the rollout of next-generation internet and cable technology in the Knoxville market, ensuring on-time implementation with minimal disruption.

Market Analysis and Strategy: Conducted extensive market research to identify underserved areas, driving expansion efforts, and capturing 10% of the competitive market share. Took Time Off to Get My Parents 04/2019 to 03/2020 Affairs in Order

Demonstrated exceptional organization and time management: successfully managed complex caregiving schedules, coordinating medical appointments, household needs, and administrative responsibilities, ensuring timely and efficient support.

Strengthened Problem-Solving Skills: Proactively addressed evolving challenges in a dynamic caregiving environment, showcasing adaptability and resilience in decision-making under pressure.

Honed communication and advocacy skills: Served as a liaison between healthcare professionals, family members, and support networks, fostering collaboration, and ensuring all parties were informed and aligned on critical decisions.

Exhibited financial acumen: Managed budgeting and expense tracking for caregiving-related costs, optimizing resources while maintaining high-quality support.

Proactively maintained professional growth: Engaged in continuous learning through certifications, online courses, and professional reading to stay updated with industry trends, and maintain readiness to re-enter the workforce seamlessly.

Site Development Manager (Remote) (Contractor) 11/2018 to 04/2019 Glotel, Inc. Birmingham, AL

Efficient Project Oversight: Successfully managed the end-to-end site development process for multiple high- value projects across diverse geographic locations, delivering on time and within budget, despite remote challenges.

Stakeholder Collaboration: Coordinated with cross-functional teams, including engineering, legal, and procurement, to streamline workflows, resolve conflicts, and maintain alignment with project timelines and quality standards.

Regulatory Compliance Leadership: Spearheaded the approval process for site permits and ensured compliance with local, state, and federal regulations, reducing potential project delays by 25%.

Vendor Management Expertise: Negotiated contracts with vendors and contractors, achieving an average cost savings of 15% while maintaining high-quality standards.

Stakeholder Communication: Maintained transparent communication with stakeholders, delivering comprehensive project updates, and ensuring alignment with strategic objectives across multi-disciplinary teams. Project Manager (Development) & Coordinator (Remote) (Contractor) 02/2017 to 10/2018 TEKsystems Glotel, Inc. Johnson City, TN

End-to-End Project Delivery Excellence: Coordinated cross-functional teams across different time zones to achieve project goals, overcoming communication barriers, and maintaining alignment with objectives.

Strategic Planning and Execution: Designed and implemented detailed project plans, aligning deliverables with client requirements and organizational goals.

Stakeholder Engagement & Relationship Management: Facilitated stakeholder meetings, ensuring alignment on priorities, and mitigating risks through proactive communication.

Risk Mitigation & Problem Solving: Anticipated and mitigated potential project risks through comprehensive risk assessments, maintaining a 100% track record of delivering on client expectations.

Technical Expertise & Development Oversight: Partnered with development teams to prioritize feature implementation, conducting code reviews, and ensuring adherence to best practices. Site Development Specialist (Remote) 12/2015 to 07/2017 Reliant Land Services, Inc. Orange, CA

Data-Driven Decision-Making: Utilized GIS mapping and market analysis tools to identify high-potential site opportunities, resulting in an increase in project ROI.

Cost Optimization: Negotiated cost-effective contracts with landlords and service providers, saving the organization an average per project, while maintaining high standards.

Project Milestone Management: Maintained 100% adherence to project timelines by implementing detailed tracking systems for site acquisition and construction deliverables.

Documentation Excellence: Prepared comprehensive site development reports and presentations for executive leadership, ensuring clarity in project status and next steps.

Training Initiatives: Designed and delivered training programs for junior site development specialists, enhancing team expertise, and readiness to tackle complex projects. Construction Manager 08/2012 to 08/2015

Ericsson, Irvine, CA GSI, LLC Carson, CA

Project Management Excellence: Successfully managed the construction of million-dollar commercial and residential projects, ensuring timely delivery within budget constraints, and exceeding client expectations.

Cost Optimization and Budget Control: Developed detailed cost forecasts, monitored expenditures, and achieved consistent adherence to financial benchmarks.

Timeline and deadline achievement: Identified potential bottlenecks early, leveraging advanced project management tools to keep milestones on track.

Safety and Compliance Leadership: Maintained a spotless safety record by enforcing strict adherence to OSHA and other industry regulations.

Quality Assurance and Standards: Implemented rigorous quality control processes, ensuring all projects met or exceeded industry and client standards.

Education and Training

Bachelor of Science in Technical Management / Project Management DeVry University Nashville, TN

Associates Degree in Business And Information Systems Intercontinental University Hoffman Heights, IL

Technical Proficiencies

Software: MS Project, MS SharePoint, MS Word, MS Excel (VLOOKUP, pivot tables, basic macros), MS Access, MS Outlook, MS Power Point, Visual Basic. TBS, Eastland, Tcoms, Ires, Arms (Sprint), BDS Telis (GTE), Wise

(Verizon), Cesar, ASR (PacBell), Single View, Dispute Management Tool, GUI, COINS, Global deploy. Oracle, NORAD, Siterra (AT&T), Clarity, Site Handler, SAP, CCN, Element (T-Mobile), QuickBase Management Tool, EAMS, Salesforce, PART, Tool, Salesforce, Project Team. QuickBooks. Telecommunications: ADTRAN 4303, Cac Navigator, Titan 5500, Redstone Router, Nortel Optical shelf, Cerent Optical Shelf,

Equipment: Rings. Dacs, Muxes, IBM, HP, Wyse Thin Client Certifications

Certified Nurse Assistant

American Red Cross CPR, AED, BLS certified- CPR, AED, First Aid Instructor OSHA 30

Aerial Work Platform Safety

Rough-Terrain Forklift Safety

Contact this candidate