Bobbie Kelly-Park
Belmont, CA 650-***-**** **********@*****.***
Administrative professional with over 10+ years of experience in Administrative Assisting and Customer Service. Proven ability to handle multiple tasks simultaneously while maintaining a high level of accuracy and attention to detail. . Known for exceptional organizational and communication skills, ensuring seamless operations and effective collaboration within teams. A reliable and resourceful team player committed to providing efficient administrative support.
Professional Experience
PROFESSIONAL DEVELOPMENT 7/2023 - present
• Worked part-time roles in data entry, filing, reception, etc working in new industries and developing new skills
• Continued learning new technologies and taking classes to further typing and data entry skills FUNERAL ARRANGER 8/2022 – 7/20/23
Northstar Memorial Group, San Mateo CA
• Worked with client families to ensure they are informed of special recognition/services available and upsell when applicable
• Assisted with funeral services by: coordinating the parking of cars, ushering, driving funeral vehicles, assisting at chapel and church services and at the cemetery; delivering flowers, caskets, urn, photos and other personal keepsakes or mementos of client families, and; sets up and removes chairs
• Ensured adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepared and accurately completed documents and online entries related to services, cremations, maintenance as well as picking up any documentation upon completion
• Assisted with general office duties including answering phones and generating reports as necessary FUNERAL ARRANGER 11/2019 – 6/2022
Neptune Society, Belmont, CA
• Arranged, conducted, and directed bereavement rites, including funeral and memorial ceremonies
• Worked with client families to ensure they are informed of special recognition/services available for veterans and ensures the delivery of selected recognitionn/services
• Assisted with funeral services by ordering urns, personal keepsakes, and mementos for client families
• Ensured adherence to all applicable professional, municipal, state/provincial and federal licensing authorities, rules and regulations
• Prepared and accurately completed documents and online entries related to services, cremations, maintenance as well as picking up any documentation upon completion
• Assisted with general office duties including answering phones and preparing reports as necessary ADMINISTRATIVE ASSISTANT 1/2019 – 6/2019
Woodlake Association, San Mateo, CA
• Processing Work Orders
• Answering phone inquiries
• Reconciling Petty Cash every month
• Calendaring Event Rooms & Guest Suites
• Registering new tenants and owners
• Clerical tasks, such as data entry, filing and record management ADMINISTRATIVE ASSISTANT 7/2018 - 9/2018
Nelson Staffing, Brisbane, CA
• Answering phone inquiries and taking messages
• Entering accounts receivable and payable into QuickBooks ADMINISTRATIVE ASSISTANT / 6/2016 – 5/2018
Alpine Hills Tennis and Swim, Portola Valley, CA
• Handling phone inquiries and scheduling for any member services or activities
• Maintain up-to-date database of member and non-member information
• Process and handle electronic deposits through in-house bookkeeping software
• Working towards getting the club to be fully paperless with files
• Maintaining the office by ordering supplies and contacting vendors for equipment maintenance Technical Proficiencies
Google Suite, Microsoft Office, Office Management, Customer Service, Data Entry, Peoplesoft Connect, Online Check Deposits, Payment Handling,
Education
High School Diploma, American High School