Project Manager Network Engineer

* ******** **. **********, ** ***** (C) 845-***-****

Direct Travel(W) 201-***-****

**********@*****.***

Henry L. Bolton Jr.

Objective I am seeking a career position that will allow me to fully utilize the skills and abilities that I have attained, as well as broaden and expand my skills resulting in career advancement.

Network Engineer/ Helpdesk Manager/Project Manager --2007– 2018 Direct Travel Corporation (www.dt.com)

Provides Corporate and Leisure Travel Services. Including Travel Tips, Featured Packages, and Corporate Information.

The main function of our team is to maintain all company servers onsite and in our service center in Atlanta, GA. We accomplish this by relying on strict Group Policy Procedures that we provide for our clients and Direct Travel, Network Security and Administration.

Clients that we provide corporate travel and software support to are as follows but not limited to: All Federal Reserve Bank Branches, Smithfield Foods, New York Giants, Blyth Inc. etc….through are proprietary web portal we provide companies with a secure and efficient portal to book travel through without having to lose valuable time and resources that could be used building their businesses.

Responsible for daily maintenance and administration of the existing and future network infrastructure including all Windows XP-2012 application servers, work on projects, as assigned, to integrate new systems into, as well as update and enhance, the existing network infrastructure, provide level two and three support for network and Windows systems issues, work independently on day to day issues onsite or by remote, reports, backups, projects and the day to day issues.

Applications under my administration:

• AD 2003 & 2012 administration & support

· Exchange 2003 and 2012 architecture, administration, and support

• Windows 2003 & 2012 administration & support

• Blackberry Enterprise Server 5.x+ administration & support

Our company switched from Google Web based Applications along with Google Apps Sync for our management team who use Outlook for their main email client to be able to be compatible with clients that use Outlook: I am currently using Google’s Mail Administration Interface for the past 3 years to replace Microsoft Outlook as an alternative replacement. I am currently proficient with Google Docs, Support Suite Ticketing System, etc.

At this time I am working with all Microsoft products versions 2010: Exchange 2010, Active Sync and Power Shell, Remote technologies such as Citrix Gotoassist and Spiceworks for network monitoring and inventory control in a VMware environment and am familiar with the architecture, administration and support for deployment for Direct Travel.

I have total of five years’ experience with VMW are, supporting and deploying virtual servers and creating and managing the virtual hosts and infrastructure (including storage and networking) to support a virtual environment. Ten years’ experience supporting, maintaining, and developing Microsoft servers and network systems (such as DHCP, DNS, and Active Directory) in a WAN environment. Familiarity with network architecture, including domains, WAN/LAN/VLAN/DMZ’s, routing, and switching. Experience

Deploying and managing an enterprise-level backup system. Datacenters, Virtualization, infrastructure, F5 Big IP LTM configuration, Cisco any connect, Cisco (ASA55XX), SAN Technologies (NetApp, EMC)

Our team currently uses and supports HP Thin Clients that allow users to connect to their corporate applications on our terminal servers – Direct Travel hosts applications on central servers (terminal servers) that allows users to interact with them remotely or stream and deliver them to user devices for local execution.

Experience 2013:

I have completed a project in the last 3 weeks for the above named company providing 124 Cable Drops, Cisco Switch Configuration with the following skill set being utilized.

•The reading and comprehension of blueprints and building documentation/Layout work

•Ensuring that equipment and information are on site to meet construction schedules and deadlines.

•Installing Cable and Various Cable Supports (IE cable tray, conduit, hangers etc.)

•Utilization of cable test procedures and equipment for a variety of different cable types

•Assisting with testing and terminating of cable systems

•Assisting with all aspects of the project as directed.

•Following all production, safety and quality standards to code

•Other Duties as assigned

•Excellent Teamwork Skills

•Excellent Customer Service Skills

•Understanding of Cat 5, Cat 6 and fiber optics

•Understanding of computer networking systems (routers, switches, servers and workstations)

•I have my own equipment necessary to perform assigned tasks-Including Drills, Cable Cutters

•Saws, Hammer Drills, Knock-out punch etc.

Field Nation Contractor: 2004-

As a wireless engineer I am responsible for wireless configurations, implementation of wireless solutions, and remote troubleshooting, able to troubleshoot complex wireless scenarios and identify configuration problems on existing customer deployments.

Qualifications:

I have a working Knowledge of wireless LAN/WAN technologies; knowledge of LAN/WAN security; strong understanding of wireless communications, protocols, end-point troubleshooting and wireless configuration. I have the ability to troubleshoot AP communication, RF interference, and channel issues. Strong understanding of networking technologies including TCP/IP, DHCP, TFTP, VLAN Qos, VoIP and various WAN technologies (Frame Relay, MPLS, etc.)

Skills:

I am experience with the configuration and implementation of Aruba, Juniper, Extreme, and Cisco Wireless solution building scripts and processes for automating repeatable operational business task. Ensure processes are maintained, supported, and documented for use by internal and external customers.

Architecting, Implementing, managing, documenting and maintaining the following technologies:

Firewalls, routers, switches, VPN devices, Wireless Networks, Network Security, IP Addressing and Sub netting, DNS, IDS, IPS, IPv6

WAN (MetroE, MPLS, Frame Relay, IPSec VPN, BGP, QoS, etc)

TCP/IP, VoIP, VLANs

LAN (VLANs, 802.1q tagging, routing, etc.)

Load Balancing and HA

Storage Area Network (Fiber, iSCSI) Network Switching

Virtual Infrastructure (switches, virtual VLANS, etc.)

Experience 2004-2007

Information Systems Technician – Part Search Technology Corporation

Responsible for daily maintenance and administration of the existing and future network infrastructure including all Windows XP-2003-2008 application servers, worked on projects, as assigned, to integrate new systems into, as well as update and enhance, the existing network infrastructure, provide level two and three support for network and Windows systems issues, work independently on day to day issues, report and project the day to day issues to Manager of Information Systems, participate in the maintenance and support of user accounts and systems security within departmental policies and guidelines to insure system integrity and the confidentiality of company data, participate in the maintenance and support of connectivity for entire network infrastructure, perform system software and hardware installations, upgrades, and patches to production and developmental data communications equipment as directed by the department manger or the New York City Office, and participate in cross training across all areas to provide backup for each other.

Interests1980-1985 Langston University Oklahoma City, OK. B.A. Business Administration and Computer Science Omega Phi Si man of the year 1983 Dr. Ernest Holloway’s award for excellence in studies. Voted most useful student with a 3.6 (GPA) Certificate of achievement form Packard-bell /NEC for technical support/and customer service abilities. A++ Certification from Hewlett Packard training program / for hardware and software support.

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