Pet Care, Customer Service, Cashier or Restaurant Operations.
Resume:
Heather Hart
Lakeland, FL *****
***********@*****.***
Calming and smooth atmosphere with customers and staff.
Professional Summary
Efficient and versatile with 15+ years of experience in the hospitality and pet care industries. Proven track record in customer service, cash handling, and management roles in fast-paced restaurant environments. Skilled in operational oversight, staff training, and enhancing customer experiences. Certified in Pet CPR and first aid, demonstrating commitment to safety and care. Seeking to leverage extensive experience in a dynamic café, restaurant setting, pet care, and more. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
House Cleaning and Organizing
Self employed-North Palm Beach, FL
June 2015 to Present
From basic to deep cleaning knowledge and experience. Training others in proper safety precautions to use every time.
Full Time Pet Sitter and Dog Walker
Hart's Pet Services-North Palm Beach, FL
2013 to Present
Pet care enthusiast with a constant interest in furthering my pet care knowledge. Certified in Pet CPR and First Aid. Developing strong and meaningful relationships with customers which contributed to repeated requests for my care.
Cashier/Sales Associate
Bang MotorSports-Fort Lauderdale, FL
May 2022 to February 2025
Busy motorcycle shop located in Fort Lauderdale Florida. Developing strong relationships with customers on a daily basis. Cashier and store assistant with some management roles when required. Cash handling with opening and closing duties.
Cashier/Manager
Lutinas Pizzeria-West Palm Beach, FL
April 2017 to November 2022
Led daily operations as a cashier and manager, ensuring accurate end-of-day reports and smooth transitions during opening and closing within 2 years. Developing relationships with previously established customers that hesitated to return as well as new customers. Full Time Dog Bather and Groomers Assistant
Happy Tails Pet Resort-Royal Palm Beach, FL
July 2015 to February 2017
Developing strong relationships with pet owners and customers, fostering trust and loyalty, with repeat customers and referrals. Creating a calm and soothing environment for both the pets and self. Groomer's Assistant
Pawtique-Charlotte, NC
June 2011 to July 2015
Enhancing the grooming experience by providing attentive care and support, fostering a positive and calming environment for both the pets and staff.
Server/Management
Moonlite Diner-Fort Lauderdale, FL
June 1999 to October 2010
Managed daily restaurant operations for 2 years, ensuring smooth opening and closing procedures while maintaining cashier accuracy and timely deposits.
Shipping and Receiving Clerk
Diabetic National Services-Fort Lauderdale, FL
March 2004 to August 2006
Improved customer satisfaction by ensuring timely and accurate delivery and packaging of diabetic supplies, fostering trust and reliability in service. Education
Some College in Pre vet meds
Broward College-Coconut Creek, FL
January 2005 to April 2005
Skills
• Cash handling (10+ years)
• Pet Sitting (10+ years)
• Serving Experience (10+ years)
• Front Desk (3 years)
• Multitasking (10+ years)
• Shipping & receiving (4 years)
• Food Preparation (10+ years)
• Restaurant experience (10+ years)
• Customer service (10+ years)
• Organizational skills (5 years)
• Host/Hostess (10+ years)
• Babysitting (10+ years)
• Residential Cleaning (5 years)
• Upselling
• Time management
• Animal Care (10+ years)
• Childcare (6 years)
• Pet Grooming (6 years)
• Medication Administration (10+ years)
• Caregiving (10+ years)
• Hospitality (10+ years)
• Animal restraint (10+ years)
• Retail Sales (10+ years)
• Cooking (10+ years)
• Personal assistant experience (10+ years)
• Elderly care (5 years)
• Data Entry (2 years)
• English (10+ years)
• Computer Skills (5 years)
• Order fulfillment (10+ years)
• Kennel Experience (7 years)
• Fast casual experience (10+ years)
• Volunteering (10+ years)
• POS (10+ years)
• Continuous improvement (10+ years)
• Pet CPR and first aid (10+ years)
• Cleaning equipment
• Spray bottles for cleaning
• Driving (10+ years)
• Crafting (5 years)
• Pet care (10+ years)
Languages
• English - Expert
Certifications and Licenses
Pet CPR and first aid certified
June 2017 to Present
Certified in Pet CPR and First Aid. Basic medication distributing and knowledgement. Additional Information
I'm open to "floating" positions if needed and can easily train others depending on the requirements. Great communication and people skills.
Contact this candidate