Software Engineer Technical Support

Curriculum vitae

Ashwini Dilip Divate

Contact No.: 814-***-****

Email: *****************@*****.***

CAREER OBJECTIVE

Motivated software engineer transitioning into a data analyst role, with three years of experience in software development, database management, and problem-solving. Seeking to leverage analytical skills, database expertise, and reporting tools to drive data-driven decision-making and contribute to organizational success.

PROFESSIONAL EXPERIENCE – 3 Years

1.LTIMindtree Pvt. Ltd.

Position : Software Engineer

Responsibilities : Software Development, Technical support

Developed applications using .NET technologies.

Provided technical support, resolving customer queries and fixing code-related issues.

Ensured quick and efficient resolution of tickets.

Conducted extensive training on Windward, a tool used for preparing templates, for customers.

PROJECTS

Built a data and reporting infrastructure using Power BI for Global Superstore data, providing real-time insights.

Designed intuitive reports to help users interpret insights and make data-driven decisions.

TECHNICAL SKILLS

Data Analytics & Visualization: Power BI, Tableau, SQL

Programming Languages: Python, .NET (C#)

Database Management: SQL

Microsoft Office Suite: Excel, Word, PowerPoint

Other Tools: Windward

Basic Knowledge: Machine Learning

ACHIEVEMENTS

Recognized as the Most Dedicated Employee for successfully completing Windward training for customers.

Appreciated for efficiently resolving technical issues.

EDUCATION

Certification in Data Analytics (In Progress)

Bachelor of Engineering (B.E.) – Pune University (2021)

PERSONAL DETAILS

Permanent Address

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Bhosari Pune - 411039

Date of Birth

:-

16th May 1999

Language Known

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English, Hindi, Marathi.

Marital Status

:-

Married

Gender

:-

Female

Interest & Hobbies

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Adventure activities, Playing Badminton.

DECLARATION

I hereby declare that the information provided above is true to the best of my knowledge and can provide testimonials upon request.

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