Executive Assistant Support Specialist

Karren Wangui Kirombe

******************@*****.*** ️ +1-253-***-****

Professional Summary

Accomplished Virtual Executive Assistant with 8+ years of experience providing high-level support to C-suite executives in the US. Skilled in managing complex calendars, coordinating travel, handling confidential correspondence, and streamlining business processes to maximize executive productivity. Known for discretion, precision, and proactive problem-solving, with a strong ability to anticipate executive needs in fast-paced, high-pressure environments. Professional Experience

Executive Support Specialist Stratovation Group (Remote – US Clients) Oct 2024 – March 2025

● Partnered directly with US-based executives to manage schedules, coordinate high-level meetings, and organize international travel logistics.

● Oversaw confidential email correspondence and drafted professional communications on behalf of executives.

● Created and implemented Standard Operating Procedures (SOPs) to enhance efficiency across recurring administrative tasks.

● Prepared expense reports, invoices, and financial records with high accuracy.

● Coordinated cross-functional projects and ensured timely follow-through on executive priorities.

Virtual Executive Assistant GO2 Staffing Solutions (Remote – US Clients) May 2021 – Oct 2024

● Provided comprehensive administrative support to US executives, including calendar management, inbox oversight, and document preparation.

● Supported decision-making by organizing data, preparing reports, and ensuring executive readiness for key meetings.

● Facilitated virtual collaboration across multiple teams and stakeholders via Zoom, Slack, and Microsoft Teams.

● Maintained discretion with sensitive business information and executive communications.

● Anticipated executive needs and ensured seamless daily operations for leadership teams.

Virtual Assistant – Dispatch & Operations Support Smarter Call Center Solutions (Remote – US Clients)

Mar 2017 – Mar 2021

● Assisted executive leadership with logistics coordination, scheduling, and operational support across US regions.

● Managed high-volume communication channels, ensuring rapid response and resolution of client and partner needs.

● Oversaw compliance with transportation and safety standards, reporting directly to senior management.

● Delivered excellent customer service to executive-level stakeholders, ensuring professionalism in all interactions.

Education

Diploma in Office Management – Kenya Polytechnic

Core Competencies

● C-Suite Executive Support (US-based)

● Calendar, Inbox & Travel Management

● Business Correspondence & Report Preparation

● Confidentiality & Discretion in Executive Operations

● Microsoft Office Suite & Google Workspace

● CRM Tools: HubSpot, Zendesk, Slack

● SOP Development & Workflow Optimization

● Meeting Preparation & Follow-Up Execution

● Client & Stakeholder Relationship Management

● Time Management & Critical Thinking

Languages

● English (Fluent)

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