Luyanda Lwana
Phone: +27-061-***-**-** Email: ************@*****.***
Location: Gauteng, Boksburg Drivers License: Yes (Code 10) Profile
I consider myself to be very ambitious, diligent, well organized, and proactive. I have an optimistic with a preference for thinking practically thus making me more inclined to seeking knowledgeable and educational opportunities that could help me advance my career. I am always willing to adapt to change and remain resilient with stress and pressure. I value integrity, hard work and I am dedicated to everything I do giving 100% effort to each task handed to me as well as being always reliable and punctual. I enjoy working with people, as I am people orientated and believe in establishing healthy working relationships to ensure that the highest level of professionalism is maintained. I would like to work in an organization where I can apply my knowledge, strengths, creative thinking in a practical way. I am highly motivated to accept any responsibilities and to develop myself further professionally. Education
• Sunward Park High School
2015
Matric (Grade 12)
• Hillcross Business College
2018
Business Management Diploma
Work Experience
• CornerLife Intermediaries
Administrator Data Capturer
September 2018- February 2019 Job
description:
Capturing client information
Compiling spreadsheet for brokers • Nudebt Management Debt Collecting Call Centre
Agent October 2020- June 2022
Job description:
Debt Collecting agent who collects on bad debts such as cell phone contracts
Work Experience (Continued)
• Telesure Investments Holdings
Recoveries Consultant
July 2022- August 2024 Job
description:
Recovering (Uninsured Third Party) claims
Was elected 2IC within 6 months of employment
Have managed to recover over R1.2 M within a year of employment
• Power Rada Enterprise
Sales Administration Assistant
August 2024- April 2025
description:
Processing invoices
Handling orders
Perform tasks critical to office operations (e.g. Filing invoices, preparations for orders)
• HBS Software Solutions / Techcelerate
Software Consultant and Sales Administrator
April 2025 – Present day
Description :
- Provide tailored retail software solutions
- client onboarding, and technical support while managing product listings, processing orders
- coordinating supplier dispatches to ensure efficient end-to-end sales operations References:
Doreen Masha: +27-083-***-**** (PowerRada Logistics) Joy Dickens : +27-074-***-**** (Techcelerate / HBS Software Solutions) Rorisang Matlawe : +27-082-***-**** (Telesure Investment Holdings ) Skills
• Organizational and time management skills
• Communication
• Problem- solving
• Analytical and interpersonal skills
• Computer skills (MS Office)
• Meeting targets
• Ability to work under pressure and Multitasking
• Ability to pay attention to detail
• Customer services
• Ability to maintain high degree of confidentiality Telesure Group Services (Pty) Ltd is a subsidiary of Telesure Investment Holdings (Pty) Ltd (TIH) .
TIH is a licensed controlling company.
ADDRESS
Auto & General Park
1 Telesure Lane
Riverglen, Dainfern, 2191
CONTACT
PO Box 11250
Johannesburg
2000
+27 (0-11-489-****
****@********.**.**
Telesure Group Services
( Pty) Ltd.
Reg No: 1998/010167/07
WWW.TIHSA.CO.ZA
REFERENCE LETTER
Date: 8 January 202 5
RE: M r Luyanda Lwana
To whom it may concern.
The above employee, Mr Luyanda Lwana, was employed within the Company from 1 July 2022 until 16 th August 2024, and during the last two year ( s ), he was appointed as the Recoveries Consultant U nin sured .
During Mr Lwana ’ s employment with the Company, h is /her duties consisted of :
• Enter claims information into database systems.
• Calculate amount of claim.
• Post or attach information to claim file.
• Transmit claims for payment or further investigation.
• Contact insured or other involved persons to obtain missing information.
• Review insurance policy to determine coverage.
• Organize or work with detailed office or records, using computers to enter,
• access, search or retrieve data.
• Provide customer service, such as limited instructions on proceeding with claims
• or referrals to auto repair facilities or local contractors.
• Prepare insurance claim forms or related documents and review them for completeness.
The Company wishes Mr Lwana well on his future endeavours. For any further information, kindly contact the writer hereof. Yours faithfully,
,
Mpho Nkgoeng
HR Business Partne r
Email: ******@*****.**.**
2
Telesure Group Services (Pty) Ltd is a subsidiary of Telesure Investment Holdings (Pty) Ltd (TIH).TIH
is a licensed controlling company.