Air Force Technical Support
Resume:
Donzell Parker
New Braunfels, TX *****
***********@*****.***
Professional Summary
Air Force Veteran and Administrative Services Specialist with extensive experience in records management, HR functions, data analysis, and SharePoint administration. Proven ability to lead cross-functional teams, streamline operations, and manage government/commercial programs. Skilled in compliance, documentation, asset tracking, and technical support within high-security environments.
Core Competencies
● Records & Information Management/ Knowledge Management
● Asset & Inventory Control /Project Coordination
● Microsoft Office Suite/ SharePoint Administration
● Customer & Vendor Relations
● Security & Risk Mitigation/ Data Analysis & Reporting
● FOIA Compliance
Professional Experience
Records Management Specialist
Sandtech Solutions – San Antonio, TX
Feb 2025 – Aug 2025
● Ensured compliance with Air Force records regulations through inspections, training, and support
● Provided expert guidance on best practices for managing sensitive documentation Data Analyst
Oasys Inc. – San Antonio, TX
Jan 2024 – Feb 2025
● Managed Army assets via the Army Portfolio Management System
● Analyzed data for reporting, compliance, and operational improvement FOIA Support Specialist
BB&E – San Antonio, TX
Sep 2023 – Dec 2023
● Processed FOIA requests using eFOIA platform for all Air Force Major Commands
● Conducted detailed research and prepared official correspondence Commercial Site Coordinator
Orica Mining Services – New Braunfels, TX
Jan 2021 – Aug 2023
● Managed data entry for 25+ sites, processed POs and invoices
● Liaised with vendors and maintained high-volume shared inbox operations Executive Administrative Support/Knowledge Operations Manager U.S. Air Force – Las Vegas, NV U.S. Air Force – Barksdale AFB, LA Dec 1999 – Mar 2021
● Supported daily ops for 240+ personnel; oversaw $5.5B infrastructure protection
● Led SharePoint and records management for 90+ sites and streamlined onboarding Ensured compliance in national security ops for $400M flight program Education
A.A.S. Information Management
Community College of the Air Force, 2015
Technical Skills & Tools
Microsoft Excel, Word, Outlook SharePoint Army Portfolio Management System eFOIA DoD/AF Records Systems Data Entry & Reporting Evaluation Tracking Tools
Contact this candidate