HR Generalist with 6+ years of experience in Human Resources and Admin

FASNA K.P.

RECRUITMENT ONBOARDING EMPLOYEE ENGAGEMENT PAYROLL OFF BOARDING

+971-********* *******.****@*****.*** LinkedIn Dubai PROFILE OVERVIEW

HR Generalist with 6+ years of experience in Human Resources, Administration and Customer Service across IT, Education, Retail, and Healthcare sectors. Skilled in managing the full employee lifecycle—from recruitment and onboarding to engagement and offboarding— while ensuring compliance with UAE Labor Law. EDUCATION

MBA in Human Resources and Marketing FISAT Business School (2014-2016) KEY ACHIEVEMENTS

• Efficient Onboarding Processes : Managed onboarding for 200+ employees.

• Reduced Attrition Rate : Reduced employee attrition effective conflict resolution

• Optimized HR Processes : Streamlined HR operations, decreasing processing time by using self-service systems.

• Enhanced Team Performance : Handled recruitment and training for 200+ employees, enhancing team skills and performance. WORK HISTORY (UAE)

HR COORDINATOR CANON EMIRATES LLC (12/2022 – 06/2025)

• Independently managed onboarding, induction, prepared offer letters, supported visa and insurance processing as per labour law.

• Executed full cycle recruitment processes, including RMS job postings, candidate screening, interviews across UAE and Qatar.

• Streamlined HR processes, promoted employee self-service and resolved queries to ensure efficient HR operations.

• Supported performance evaluations, engagement activities, exit interviews and provided feedback to retain employees.

• Assisted in addressing grievances, conflict resolution, and maintaining a positive work environment.

• Managed vendor sourcing, contract negotiations, and HR-related procurement. HR BUSINESS PARTNER APPLE INTERNATIONAL SCHOOL (11/2021)

• Oversaw all aspects of HR including onboarding, insurance, payroll and other benefits administration for a team of 200+ people.

• Effectively resolve employee conflicts to ensure healthy employee relations, boosting morale and reducing attrition.

• Evaluated and forecasted human resource needs ensuring diversity and equality.

• Addressed attrition trends and developed retention strategies, ensuring all initiatives are aligned with UAE labour law.

• Drafted contracts for promotions, transfers, new hiring and ensure incentive, recognition programs to improve employee engagement. HR ASSISTANT MAN INVESTMENTS LLC UNION MOTORS MAN CONSUMERS LLC (07/2019 -04/2020)

• Fully managed all aspects of HR administration functions for group of 3 companies – including end to end recruitment, insurance, payroll, benefits administration for 200+ employees & coordinated international training procedures.

• Maintained employee records including new hire inductions, employee engagements, leave management, transfers, promotion, termination, exit interviews, worker compensation, and performance appraisal using HRIS.

• Prepared vehicles for passing tests, insurance, and renewals or claims and purchased office stationery, car tires and maintain records for reimbursement such as fuel and telephone as required. HR ADMIN ASSISTANT LIFE PHARMACY LLC (11/2017 – 06/2019)

• Assisted on phone screening, reference checks, and onboarding activities.

• Coordinated for preparing reports on staffing, recruitment, training, and grievances and organize employee reviews.

• Successfully trained, supervised, and shared weekly work schedules for front desk staff to ensure proper staffing.

• Booked venue for training, seminars, and employment review and updated records and stocking of office supplies in bulk. HUMAN RESOURCE INTERN ADVANCED FASHION CONCEPTS - INC. (05/2015)

• Packed and distributed welcome kits to newly hired employees and departments in which they will be working.

• Explained company policies, benefits, and procedures to employees or job applicants. CERTIFICATIONS

• Administrative HR – SHRM

• Employee Engagement – SHRM

• Learning LinkedIn Recruiter – LinkedIn

• Talent Management – Skillsoft

SKILLS

• HR administration

• End to end recruitment

• ATS / RMS

• Payroll management

• Records management

• UAE Labor law

• Benefits Administration

• Performance Management

• HRIS (HR core, KPI, Mograsis)

• Onboarding & Offboarding

• Employee relations

• Employee initiatives

• Client Coordination

• Vendor Management

WORK HISTORY (INDIA)

ADMIN COORDINATOR AFLAJ LABORATORY & MEDICALS (06/2017– 09/2017)

• Handled incoming calls, scheduled appointments, registered patient information and maintained confidentiality.

• Managed front desk operations including filing, document handling, and updating patient records.

• Logged and resolved patient complaints or concerns promptly, escalating critical issues to management when necessary. SOURCING SPECIALIST INTERNATIONAL TRADE LINKS (05/2017 – 06/2017)

• Partnered with hiring managers to design and implement strategic hiring plans based on workforce requirements.

• Managed resume screening, initial interviews, and coordinated cross-functional hiring activities. PROJECT COORDINATOR GM EDUCOM PVT LTD (11/2016 – 05/2017)

• Conducted campaigns to educational institutions and individual clients to increase contest participation.

• Handled customer inquiries and complaints efficiently, maintaining a high standard of service and satisfaction.

• Coordinated scheduling for meetings and managed travel arrangements for team members.

• Ensured timely distribution and reduced backorders or late shipments. HR TRAINEE PK DAS HOSPITAL (05/2016 – 06/2016)

• Assisted in recruiting clinical and non-clinical staff, including sourcing, scheduling interviews.

• Assisted in tracking staff attendance, leave management and shift schedules using internal HRIS systems. HR INTERN AL AKBAR ENTERPRISES AND TRAVEL SERVICES (04/2015)

• Prepared welcome kits, explain company policies and organizing induction sessions.

• Helped organize employee engagement activities to promote a positive work culture

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