Team Lead Department Manager

Angela M. Nehl

**** **** ******, ********, **. **965 - Cell: 907-***-**** - *********@*******.***

OBJECTIVE: Seeking an active position within your organization

EDUCATION: 2020: Wal-Mar University – Team Lead Training

2017: Wal-Mart University- Leveling/Diversity training

2013: Wal-Mart University- AHSD Completion

2008: Wal-Mart University – Department Manager Academy Sponsor and Trainer

2007: PCDI/Ashton University – Pharmacy Tech Diploma

1995: High School Diploma, Ketchikan, Alaska

LICENSES: California Class “D” Driver’s license

Most Recent Programs: Microsoft Office Suite 365 / One-Walmart / Google Docs / Adobe Acrobat / PDF Reader / Doc Reader / DocGen

Retail Management

SWAS & P&L oversight – Results oriented ~ Productive Marketing and Management

Strategic Planning ~ Leadership

Walmart Department Manager and Team Lead with experience in Operations

Accomplished Department Manager, promoted to Team Lead. 16 years’ experience as a Wal-Mart Department Manager in a variety of departments. I promoted to Team Lead 5 years ago. Involved in all aspects of departments including but not limited to hiring, training, mentoring of sales associates, communication of daily duty assignments, writing performance elevations all to a diverse body of associates with varying ethnicities and skill sets. This position dictates that I review company policies and procedures required to uphold the company's open-door policy. Developing and efficiency of action plans. With the many evolving company programs and strategic incentive over the last 16 years my position of leadership has required me to teach and educate by providing direction and guidance to other department managers and associates. Contestant Volume Producing Item (VPI) winner by selecting merchandise to promote and increase sales. Excellent organizational skills, task management, HIPPA, collectables, compliance, record keeping and retention and trouble shooting. Monitoring and implementing asset protection and safety by leading by example. I have participated in community outreach programs such as: Cub Scouts w/leadership, Boy Scouts, Baseball, local gun safety programs and competitive youth shooting.

Core Competencies

~ Developing & implementing of action plans ~ Drives store experience

~ Risk Management ~ Visionary Leadership – What Good Looks Like

~ Merchandise and Inventory Management ~ Excellent Communication

Professional Experience: All positions listed below are within the same organization (Wal-mart) to which I am

entering my 23rd year. Below is a reflection of all promotions and transfers

08/2017-Current

Wal-Mart – 2044-Chico, California.

Title: Team Lead/Department Manager

Hours Per Week: 40

Some skills and abilities performed while in this position:

Scheduling. Draft and maintain annual evaluations, disciplinary actions, and step increases. Ensuring daily Metrics are met. Compliance of ATF transactions. Compliance of State forms for fishing and hunting licensing for both resident and non-resident. Implement company policies regarding modular sets and handling of overstock. Implement company policies concerning price changes, which with great attention to detail saved our company a large dollar amount. Teach and train all associates in my departments and surrounding departments concerning the intricacies of sporting licensing. Developing and implementing action plans. Work with local and independent vendors to ensure that our geographical needs are met. Maintain and audit daily, monthly, and yearly acquisition and disposition records of all inventory and transactions. Hiring of associates. Extensive knowledge in fishing, sport fishing and commercial fishing along with hunting safety, use and mechanics.

07/2007-08/2017

Wal-Mart – 2710-Ketchikan, Alaska.

Title: Department Manager-Sporting Goods pad with Firearms and Licensing

Hours Per Week: 40

Some skills and abilities performed while in this position:

Compliance of Federal Firearms, ATF transactions. Compliance of State forms for fishing and hunting licensing for both resident and non-resident. Implement company policies regarding modular sets and handling of overstock. Implement company policies concerning price changes, which with great attention to detail saved our company a large dollar amount. Teach and train all associates in my departments and surrounding departments concerning the intricacies of firearms and sporting licensing. Developing and implementing action plans. Work with local and independent vendors to ensure that our geographical needs are met. Work with our C/O to reconcile monthly licensing and tags. Maintain and audit daily, monthly and yearly acquisition and disposition records of all firearm inventory and transactions. Hiring of associates. Extensive knowledge in fishing, both sport fishing (as running charter boats 4 years) and commercial fishing (both deckhand and Captain 12years) along with hunting and firearm safety, use and mechanics. Scheduling

10/2003-07/2007

Wal-Mart – 2710-Ketchikan, Alaska.

Title: Softline’s Department Manager

Hours Per Week: 40

Some skills and abilities performed while in this position:

I was a department manager of soft lines during the time when as a new store we were refining our merchandise to match our community. While also communicating with the home office and helping confirm department layouts, floor plans with footage and fixtures. Drive progressive increase in sales and VPI program.

01/2001-10/2003

Wal-Mart – 2710-Ketchikan, Alaska

Title: Customer Service Manager/Service Desk Lead

Hours Per Week: 40

Some skills and abilities performed while in this position:

Setting up and construction of a brand-new Wal-Mart store. Hiring, training, and scheduling new associates for their front-end positions. As Lead I trained CSD & CSM associates on proper money gram, money handling, and money transfers. In this position, I learned the Wal-Mart way of handling disgruntled customers and implementing company policies to ensure clean, fast, and friendly customer service.

PERSONAL NOTE: I have many more skills and abilities, as well as work experiences to offer your division and would like to speak with you directly in the near future about what I can bring to you and your organization.

REFERENCES AVAILABLE UPON REQUEST

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