Customer Service Inventory Management

MS

MARQUITA SALLEY

*.**********@*****.*** C: 773-***-**** Chicago, IL 60619

Keep employees and department on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respecful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Supply and inventory management

Vendor management

Order processing

Training and mentoring

Team leadership

Departmental activities

Staff development

Rules and regulations

Flexible

Excellent multi-tasker

Employee scheduling

In-depth fashion knowledge

Detail-oriented

Inventory control procedures

Walmart Hammond, IN

Department Manager

04/2008 - Current

Cultivated culture of empowerment to help employees beĴer meet customer needs with minimal oversight.

Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Enforced safety rules and other policies to protect employees and minimize company liability.

Oversaw efficient receiving and inventory management to keep stock within optimal levels.

Worked closely with sales associates to complete tasks. South Shore Community Illinois City, IL

High School Diploma

06/2002

Summary

Skills

Experience

Education and Training

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