Accounts Receivable Payable

Chaterria “Terri” martin **** Lake View Little Elm, TX 75068 214-***-**** ***********@*****.***

Profile:

Experience includes Accounts Payable/Receivable (research, audit, reconciliation, reporting)

Transaction process analysis, variance analysis, auditing, forecasting, database operation, general ledger entry

Team Lead and other Supervisory functions

Demonstrated superior organizational skills, multi-tasking, work prioritizing and ability to meet deadlines while remaining adaptive to changing market conditions.

Motivated hard worker, flexible and able to work under pressure in a fast-paced production

Computer proficient Microsoft Suites including strong skills in excel, pivot tables, tableau, and looks up; extensive experience with company enterprise databases i.e. oracle

Education:

Lincoln Humanities, Communication Magnet High School (Dallas, Texas) – graduated

Bachelor Science Elementary Education – Dallas College - May 2026

Professional Experience

Vapor Point – AR/AP Lead - March 2025 – July 2025 – (Reason for Leaving: Layoff)

Vapor Point – AR/AP Specialist - December 2023 – July 2024 – (Reason for Leaving: Layoff)

Managed customer Accounts Receivable (AR) billing and manual invoicing for onsite jobs.

Researched statements to ensure invoice alignment, reducing billing discrepancies.

Handled high-volume daily emails, conducting research and delivering prompt, accurate responses.

Verified customer data accuracy using company policies and procedures.

Supported field sales team by locating and confirming PO numbers.

Investigated and documented partially paid and overdue invoices.

Reconciled unapplied/misapplied payments, identified root causes, and implemented corrections.

Analyzed AR trends and reported corrective actions to branch leadership.

Collaborated with branches to resolve inquiries and concerns.

Maintained and reconciled accounts receivable general ledger accounts, identifying and resolving discrepancies to ensure financial data accuracy

Performed Bank Reconciliations on operating/Demand Deposit accounts and credit card statements.

Data entry into accounting software, processing invoices for accounts payable and accounts receivable.

Embed – AP Specialist Sep 2024- March 2025 (Reason for Leaving: Layoff)

Managed daily email communications, including receipt, research, and appropriate responses provision.

Accounts Payable general ledger reconciliations monthly.

Data entry into accounting software, processing invoices for accounts payable.

Verified accuracy of customer-submitted data.

Supported field sales team in locating purchase order (PO) numbers.

Successfully collected over $1 million in accounts receivable payments.

RealPage - AR Specialist Enterprise Accounts - May 2023 – October 2024 (Reason for Leaving: Layoff)

Oversaw reconciliation and resolution of Enterprise Car Rental accounts receivable (AR), ensuring timely and accurate GL recording and financial reporting.

Managed daily email communications, including intake, research, and resolution of branch and customer disputes.

Verified accuracy of customer-submitted data for efficient processing and to minimize errors.

Delivered exceptional client support by promptly and accurately resolving concerns, fostering strong and lasting professional relationships.

Identified and documented partially paid and overdue invoices, further informed appropriate team for corrective actions (i.e. collections, managers, etc.).

Utilized advanced Excel functions to review and reconcile unapplied and misapplied payments, implemented corrective actions to report and correct as required.

Utilized data analysis tools such as Pivot Tables and Tableau to identify AR patterns and recommend resolutions by reporting to business partners, leadership and clients.

Processed timely payment approvals to support financial operations

Maintained and reconciled accounts receivable general ledger accounts, identifying and resolving discrepancies to ensure financial data accuracy

SRS Distribution - AR Specialist National Accounts. November 2021– February 2023

Responsible for auditing and clearing AR discrepancies for National Builders.

Prepare Accounts Receivable Journal entries to maintain accurate financial records.

Assisted with Accounting Month End process, reconciliation of the accounts receivable general ledgers for Accountants.

Performed Bank Reconciliations on operating accounts and credit card statements.

Handling daily branches and customers disputes.

Manage daily emails (receipt, required research, respond/reply appropriately).

Verifying accuracy of provided data provided to customers.

Building relationships with branches.

Research and document short paid and past due invoices.

Review and reconcile unapplied payments; determine misapplication reason; apply corrective measures.

Identify AR discrepancy patterns; determine and apply corrections for branch accounts.

Finding patterns in the AR to determine corrective measures for branch.

Interacted with branches to assist with questions and/or concerns.

Bridging gaps between the builder and branches.

Researching reimbursement and rebate accuracy.

Calamp Wireless AR Specialist. January 2019 – August 2021

Responsible for posting and applying cash, including invoice review, and helping to ensure accurate coding to general ledger.

Handling daily dealer and customers disputes.

Manage daily emails (receipt, required research, respond/reply appropriately).

Responsible for verifying accuracy of data provided to customer .

Heavy communication with dealerships and customers.

Research and document financial variances.

Review, reconcile and research bank deposits.

Retrieve month-end statements; entering balances (monthly and fiscal end date).

Daily interaction with customers to assist with questions or concerns.

Game Stop, Sr Associate. November 2017 – January 2019

Reason for Leaving: Layoff

Responsible for vendor invoice vouching, including review of invoice, and helping to ensure accurate general ledger coding

Apply retail store receivables approvals in black line (database) system

Manage daily emails (receipt, required research, respond/reply appropriately)

Data load verification and matching (daily, weekly, monthly, quarterly and fiscal year end)

Communicate with store(s) to obtain missing/late/shortages/overages

Identity, research and document variances

Review, reconcile and research bank deposits

Prepare write off (MDR report), utilizing write-off schedule

Retrieve, review, reconcile month end statements; entered balances (monthly and fiscal end date)

Verify statement accuracy

Book journal entries

Compare items loaded in BL with deposits from statement (fiscal period, bank stmt., etc.)

Store opening - confirm the store is assigned a bank in BL

Store closing - verify all outstanding accounts; notified store of discrepancies and float dep

Daily interaction with vendors to assist with any questions or concerns

Tronic Publishing – Circulation Receivable Specialist II – June 2016 – November 2017

Accounts Receivable

oResponsible for performing end-to-end circulation accounts receivable functions, including general ledger reconciliation.

oAct as subject matter expert for billing, receivables and collections for multiple business units.

oDeveloped strong relationships with internal and external customers.

oResponsible for resolving issues to determine process improvement efficiencies.

Manage and maintain client collection activities

oReview and resolve outstanding account balances

oReconcile and balance daily lockbox transmissions and billing system adjustments

oDevelop using required research data and prepare required reports

oWork with various business units to resolve complex billing related and cash application issues

oResponsible for handling escalations, and reviewing disputes

Supervision

oResponsible for training new team members.

oMonitor and review Specialist I and Associate level employee’s work to ensure accurate, timely and completion according to company policies and procedures.

oMonitor BPO partner for timely tasks and activities completion

Compliance

oEnsure end-to-end circulation finance/filling/cash application/collection functions are operating as designed

oAssist with system-related groups, to provide support for testing and troubleshooting

Mortgage Contracting Services (MCS), Senior Accounts Receivable Specialist (October 2014 –November 2015)

MSC acquired CoreLogic –remained in same position with MCS

Responsible for Accounts Receivable/Payables

Audit/Monitor/Maintain customer billing accounts

Prepare weekly/monthly/annual excel accounts receivable reports

Responsible for preparing account monthly reconciliation

Resolve customer disputes/discrepancies and communicate corrective measures

Prepare month-end reports for submission to customers

Maintain and monitor financial reports and documents

Ability to evaluate financial data to address internal and external requests for information

CoreLogic, Senior Accounts Receivable Specialist (January 2013 –October 2014)

Reason for Leaving: CoreLogic merged with MCS,- moved with new Company)

Responsible for Accounts Receivable/Billing.

Audit/Monitor/Maintain customer billing accounts.

Prepare weekly/monthly/annual accounts receivable reports.

Responsible for preparing excel account reconciliation.

Run weekly oracle department billing reports.

Resolve customer disputes/discrepancies and communicate corrective measures.

Prepare and document account adjustments to resolve account discrepancies.

Prepare month-end reports for submission to customer.

Maintain and monitor financial reports and documents.

Computer skills

Microsoft office (Excel, Pivot Tables, Look-ups, tableau, Access, PowerPoint, Word)

Adobe (Photoshop, Illustrator)

Databases - (Home in- house systems) and LPS.

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