Customer Service Heavy Equipment

Randy Gilbertson

Live Oak, CA 530-***-**** *****@******.***

Professional Summary

Motivated and dependable professional with a strong background in customer service, crew management, and equipment operation. Currently pursuing a Bachelor of Science in Entrepreneurial Studies. Known for leadership, problem-solving, and the ability to create positive outcomes in challenging situations.

Work Experience

Hod Carrier Foreman

PTS Masonry – Sacramento, CA 2015 – 2022

• Led and supervised construction crews to complete projects safely and efficiently

• Operated heavy equipment including skid steers,

forklifts, and Gradall machinery

• Coordinated labor and resources to meet company

deadlines and quality standards

Fast Food Manager

Wienerschnitzel – Yuba City, CA 2007 – 2013

• Managed daily operations including hiring, training, scheduling, and employee supervision

• Maintained accurate cash control and conducted daily financial reconciliation

• Oversaw inventory and ordering of food and supplies

• Delivered exceptional customer service and effectively resolved customer complaints

Education

Grand Canyon University – Phoenix, AZ (Online)

Currently Enrolled – Full-Time Student

Pursuing Bachelor of Science in Entrepreneurial Studies Carson City Adult High School – Carson City, NV

High School Diploma, 2024

Skills

• Outstanding customer service and conflict resolution

• Crew leadership and team supervision

• Proficient in operating heavy equipment (skid steer, forklift, Gradall)

• Experience in hiring, interviewing, and team

development

• Strong organizational skills in fast-paced environments

• Reliable, adaptable, and eager to learn

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Certifications & Additional Information

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• Willing to train and pursue certifications relevant to the role

Contact this candidate