Customer Service Administrative Assistant

Amanda Guerra

Gainesville, Texas

n (***) ***-***

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Professional Summary

Detail-oriented and personable Administrative Assistant with front desk and office support experience in corporate, hospitality, and retail environments. Skilled in customer service, scheduling, and multitasking in fast-paced settings. Dedicated to ensuring efficient office operations and providing excellent client support.

Professional Experience

Aspen Creek Wealth Management – Gainesville, TX

Administrative Assistant Jan 2024 – Jul 2025

• Served as first point of contact for clients and visitors, managing reception and office communications.

• Handled scheduling, appointment coordination, and document preparation.

• Maintained organized filing systems and supported day-to-day office operations. Winston Hospitality – Thackerville, OK

Front Desk Associate Sept 2023 – Mar 2024

• Checked in guests, handled reservations, and resolved customer inquiries.

• Processed payments and balanced daily transactions.

• Delivered professional customer service in a busy hospitality environment. Walmart – Gainesville, TX

Customer Service/Front End Feb 2022 – Aug 2023

• Assisted customers with purchases, returns, and inquiries.

• Operated registers and ensured accuracy in transactions.

• Supported front-end operations to maintain smooth store flow. Education

El Camino College – Torrance, CA

Coursework toward [Degree or Major if applicable]

Skills

• Office Administration & Scheduling

• Front Desk Reception & Customer Service

• Microsoft Word & Outlook

• Filing & Records Management

• Multitasking in High-Volume Environments

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