A Team Quality Assurance

JORGE LUIS MIRANDA, JR

***** ** *** **** *****, Fl 33170

Phone: 786-***-**** / Email: ********@*******.*** EDUCATION: SOUTHWEST MIAMI HIGH SCHOOL, Miami, Fl

Diploma, 1990-1993

Activities: Varsity Football and Baseball

EXPERIENCE: Delmar International formally Alisped Forwarding Warehouse Manager, March 2020 to Present

● Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

● Develop, implement, and maintain quality assurance protocols

● Grow the efficiency of existing processes and procedures to enhance and sustain the organization’s internal capacity

● Actively pursue strategic and operational objectives

● Ensure operational activities remain on time and within a defined budget

● Track staffing requirements, hiring new employees as needed

● Lead, motivate, and support a team within a time-sensitive and demanding environment

● Work closely with legal and safety departments to ensure that activities remain compliant with all regulatory guidelines such as fire safety, dangerous goods handling and TSA

● Oversee materials and inventory

● Ensure daily effective management of all warehouse operations including receiving, entering, storage and loading of cargo

● Develops and implements systems to improve quality control in all of the warehouse operations

●Ensures that the correct cargo gets loaded to the respective destination ●Liaise with GM/Director with any concerns regarding damages etc.

● Liaise with Export Coordinator for any request from office or customers

● Assist export coordinator as necessary

● Cross train all employees on warehouse functions

● Perform any other duties as assigned from time to time

● Make sure work environment is upholding the company’s HSE policies and practices

● Qualified individual (QI) for the Federal Maritime Commission (FMC) for this company

● Bonded, FTZ and CSF

● Hazmat certified and TSA certified

PEGASUS LOGISTICS, Miami, Fl

WAREHOUSE SUPERVISOR/LEAD, February 2015 to March 2020

● Responsible for quality checks, reports, inventory control, resolving shipping, receiving and distribution issues

● Coordinated duties of a team

● Resolved issues in an efficient manner

● Responsible for receiving, putting away, inventory management, pulling and shipping customer orders, including performing all systematic transactions for assigned duties in appropriate system based on customer

● Fulfilled orders for both incoming and outgoing as well of the inventory cycle count process and inventory accuracy key performance

● Work within a cross-functional environment with all departments to ensure clear communication, quality and to maximize productivity

● Work with Safety Coordinator to ensure all personnel are aware of safety protocols and all equipment is maintained and safe to operate

● Ensure all C-TPAT guidelines and TSA security guidelines are maintained and understood throughout the warehouse

● Maintain workflow in the receiving and loading departments

● Build LCL, FCL, domestic UPS and Fed-Ex scheduling loads for Micro Technologies

● As well as scheduling the freight, trucks and BOL for all cargo being shipped domestic. Use UPS world ship and Fed-Ex world ship to schedule pickups daily also schedule for both Micro-Technologies and Pegasus

● Fill in for receiving and loading departments as needed

● Check to ensure all loads are stowed and loaded properly during and at the end of the loading process

● Handle all Micro Technologies and Pegasus loads, airfreight and any other issues, downloading photos to B/L and Magaya

● Also work handling the warehouse receipts for Micro Technologies and Pegasus

● Provide guidance and information when needed

● Resolve any discrepancies and assist in locating cargo that cannot be found once the loads have been completed by the loaders

● Notify the traffic department if any cargo released to load cannot be found

● Train and coach employees to improve performance and quality

● Make decisions on cargo acceptance during the receiving process on questionable cargo

● Directly supervise employees in the receiving and loading department. Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws.

● Responsibilities include, training employees, planning, assigning and directing work along with addressing complaints and resolving problems. ● Hazmat certified and TSA certified SEAPACK A CROWLEY COMPANY, Miami, Fl

WAREHOUSE SUPERVISOR, May 2010 to February 2015

● Maintain workflow in the receiving and loading departments

● Build LCL and FCL exclusive use loads for SeaPack and IFS. Airfreight for SeaPack and IFS

● Fill in for receiving and loading departments as needed

● Check to ensure all loads are stowed and loaded properly during and at the end of the loading process

● Handle all IFS loads, airfreight and any other issues ●Downloading photos to B/L.

● Sysco split and prepaids

● Provide guidance and information when needed

● Resolve any discrepancies and assist in locating cargo that cannot be found once the loads have been completed by the loaders

● Notify the traffic department if any cargo released to load cannot be found

● Train and coach employees to improve performance and quality

● Make decisions on cargo acceptance during the receiving process on questionable cargo

● Directly supervise employees in the receiving and loading department

● Carry out supervisory responsibilities in accordance with the organizations policies and applicable laws

● Responsibilities include, training employees, planning, assigning and directing work along with addressing complaints and resolving problems. ● Hazmat certified and TSA certified C.H. ROBINSON GLOBAL FORWARDING, Miami, Fl

WAREHOUSE MANAGER, June 2004 to May 2010

● Overseeing 6 employees

● Perform on hands for all inbound inventory

● Locate freight

● Load and unload containers

● Make sure all warehouse inventory is correct

● In charge of inbound and outbound freight and merchandise from the warehouse

● Employee timesheets

● Make sure inventory is correct for customers

● Preparation of documents, such as work orders, bill of landing and shipping order to route materials ● Make sure all trailers and containers are loaded for the appropriate delivery and time ● Performed quality control to minimize damages, shortages and conformance. ● Hazmat certified and TSA certified.

SPECIAL SKILLS: Computer proficient

LANGUAGES: Fluent in English and Spanish

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