Nurse Assistant Referral Specialist

SHERRY SOWELL

Atoka, TN ***** 901-***-**** *************@*****.***

OBJECTIVE

I am highly focused and dependable Referral Specialist/ Nurse Assistant with a proven record of accuracy and professionalism. Adept to completing multiple tasks in a high-pressure fast paced work environment. I am goal oriented and determined. With Integrity, loyalty, and organization skills, I will always strive to improve the productivity of the company.

SKILLS & ABILITIES

Excellent familiarity with general medical terminology. Familiar with EHR. I have high oral and written communication skills. Good typing and computer skills. Strong skills in maintaining professional relationships with patients, physicians, and other staff.

EXPERIENCE

March 2006-Present

Referral Specialist/ Nurse Assistant, Ruch Clinic

·Prioritize referrals by their urgency and address them in a timely manner.

·Ensure complete demographics, insurance information and appropriate/pertaining clinical information is sent to referred specialist.

·Review details and expectations about the referral with both ordering provider and patient. Request new referrals to be ordered when applicable.

·Identify and utilize community resources, establishing relationships with servicing providers and personnel.

·Point of contact for patients or specialist for any questions or rising concerns. Assist with problem solving potential issues related to their referral such as language or social barriers.

·Authorize drug refills and provide prescription information to the pharmacies.

·Perform clerical duties, such as answering and directing phone calls. Taking and distributing messages. Organizing and scheduling appointments.

November 2005- March 2006

Receptionists / Information Clerk, Dr. Stephen Weir

·Operate telephone switchboard, route and screen calls, take messages and scheduling appointments.

·Perform administrative support tasks, such as proofreading, transcribing handwritten information. Collect payments and document accounts received on balance sheet.

·File and maintain medical records.

·Greet patients and respond to inquiries from the public.

EDUCATION

August 1987-May 1991

Gateway Christian High School

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